Natus Medical Reviews | Glassdoor

Natus Medical Reviews

Updated September 22, 2017
48 reviews

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3.0
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James B. Hawkins
16 Ratings

48 Employee Reviews

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  1. "Newborn Hearing Screener"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Job is great for someone who is going to school and trying to balance a busy schedule while needing a little income.

    Cons

    Drama. Sometimes it can get unprofessional. It is based on favoritism. Although It works with a busy schedule but the team is unprofessional and cause a stressful environment.


  2. Helpful (1)

    "Newborn Hearing Screener"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Natus Medical part-time

    Pros

    Working with babies
    Gaining hospital experience, not clinical experience, but just seeing how the floor works

    Cons

    Bi-monthly pay schedule
    Feeling undervalued and unappreciated by Natus Management & hospital staff
    Hourly pay was far too low

    Advice to Management

    Get better off-site managers. The one I had was a complete nightmare and honestly had she not been my supervisor I would have stayed with the company. She was verbally aggressive, manipulative, and couldn't care less about how hard we worked to screen all the babies in a timely fashion. I once screened 14 babies in under 4 hours and she couldn't find anything good to say, just complain. At one point I was the only screener working M-F because everyone else quit there was zero acknowledgement or appreciation for this and this schedule went on for two months. I had no choice to walk away from such a negative and hostile environment.

  3. "DSM"

    StarStarStarStarStar
    Former Employee - DSM
    Former Employee - DSM
    Doesn't Recommend
    Negative Outlook

    I worked at Natus Medical full-time (More than 10 years)

    Pros

    Work from home. Little management interaction.

    Cons

    Out of touch senior management applies a "one size fits all" template to each territory. President of company comes from disposables and applies disposables business concept to capital equipment which doesn't work. Very high rep turnover and dissatisfaction. Little to no development of product since 2011.

    Advice to Management

    Doesn't matter, they don't listen.


  4. "Sr. Financial Anayst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Pleasanton, CA
    Current Employee - Senior Financial Analyst in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Natus Medical full-time (Less than a year)

    Pros

    Love the people I work with and the opportunity to play a role in providing essential newborn screens. This is a wonderful company because of the wonderful people. If you put in the work and investment, the company is a great place to grow your career! I am leaving only because of an opportunity to attend grad school for free otherwise I would have stayed for many more years.

    Cons

    None - this is a great company.

    Advice to Management

    Management is great. Keep it up!


  5. Helpful (3)

    "Think twice before accepting their offer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Services Engineer
    Former Employee - Technical Services Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Natus Medical full-time (More than 3 years)

    Pros

    Pay was decent. Free drinks in the break room.

    Cons

    I hold no grudge against the company itself, but they need to figure out their business practices when it comes to treating their employees.

    - Benefits. You do get the standard benefits (healthcare, 401K, etc.) package if you opt for it, and those in itself are decent quality. However! There are quite a few additional benefits they parade around while hiring you, which you will never see or hear of again after accepting your position. $5k per calendar year on training/education? I never received it. Ask your supervisor about it? "Let me talk to my supervisor." It goes up the chain and disappears.

    - Training (the lack thereof) in appropriate areas. Request training for something critical for your position? Prepare to have a multitude of reasons given to you as to why they can't fit it in the "budget", and proceed to watch them spend unbelievable amounts of money in other areas despite claiming they have none available.

    - Complete corporate culture. Your immediate supervisor/manager may indeed care about you (or claim to), but anyone higher up the chain rarely pays two seconds of attention to you. If you email high-ranking members of HR with any inquiry, you won't get a response. Completely unprofessional.

    - Complete and utter lack of advancement opportunities. Natus is NOT a big company, and the employees who have attained well-off positions will stay there awhile until something better comes along or they retire. You'll get stuck in a medium-pay position and be there for quite a long time.

    - Outdated technologies. The company is still supporting Windows XP-based hardware/software configurations, despite Microsoft itself cutting off support over 3 years ago. Management will not take any recommendations on getting customers up to speed on current hardware/software solutions.

    Advice to Management

    Please pay attention to your technical support division as much as your sales division. They make sure the product functions for the end user.


  6. "Natus Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Newborn Hearing Screener in Dallas, TX
    Current Employee - Newborn Hearing Screener in Dallas, TX

    I have been working at Natus Medical part-time (More than a year)

    Pros

    A great company. Organized and efficient. Can set own hours and very flexible.

    Cons

    There are not many staff members because small company so hard to get shifts covered at times.


  7. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Newborn Hearing Screener
    Current Employee - Newborn Hearing Screener
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Natus Medical part-time (More than a year)

    Pros

    Flexible hours, excellent managers, rewarding job.

    Cons

    don't really get to spend time with your team

    Advice to Management

    plan a yearly updated training day with all members of team together

  8. Helpful (1)

    "product support engineering rather than product development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Natus Medical full-time (More than 3 years)

    Pros

    Products really do make the world a better place. Generous number of vacation days.

    Cons

    Somewhat disjointed because company built primarily by acquisitions. Little capability to develop new products internally.


  9. Helpful (2)

    "Difficult company to work for- constant changes- poor pay- does not offer benefits or upward mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Newborn Hearing Screener in Lafayette, LA
    Current Employee - Newborn Hearing Screener in Lafayette, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Natus Medical part-time (More than a year)

    Pros

    Working with babies, and it is really cool to impress upon families the importance of hearing screens, and making a difference in the lives of those we encounter on the job

    Cons

    Poor pay, poor leadership, constantly changing protocol, does not pay for holidays, and scheduling conflicts constantly happen- also take the time to explain to the hospital the importance of other staff not interrupting screeners, it is really rude and disrespectful that the hospital staff does not support Natus employees, it is very frustrating to stop the test just because the company did not explain what we do...it also costs every time we have to stop a test so that they can take the baby for a circumcision and the test could finish- but the hospital staff thinks they are superior to Natus because we aren't nurses or doctors...

    Advice to Management

    Pay extra for holidays, allow for increase in pay when someone stays with the company- increase pay for employees because the job duties are more than what you pay employees and the company would be able to keep employees


  10. Helpful (1)

    "Total Corporate Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Northeast Center, NY
    Former Employee - Sales Representative in Northeast Center, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Natus Medical full-time (More than a year)

    Pros

    None to speak of frankly.

    Cons

    Management cares about themselves and stock price only. Other employees very political and self centered.

    Advice to Management

    Wouldn't be nice to say here.


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