Found 161 of over 179 reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Incompetent management" (in 9 reviews)
- "Pay is low and not competitive" (in 7 reviews)
- "Most supervisors are completely incompetent and poorly trained." (in 4 reviews)
- "Communication is improving across departments but can be challenging." (in 4 reviews)
Ratings by Demographics
This rating reflects the overall rating of Nautilus and is not affected by filters.
- 5.0Nov 30, 2023Strategic Account Support SpecialistFormer EmployeeVancouver, WA
The culture is so positive and up-lifting. They really make a point of cultivating a team environment.
The only con was that I was fully remote and worked ina different state and did not get to experience the office environment… but that is not a reflection on the company, just my personal circumstance
- 2.0Sep 26, 2023Product DevelopmentCurrent Employee, more than 5 years
Good culture overall Flexible schedules (when you're not stuck in the many low value of meetings) Decent freedom to do your job (though there are exceptions)
There was a company wide meeting talking about career pathing for employees, but it was action-less words. 401k matching was nixed. I've taken on much more work than my title or pay would presume. Despite all positive reviews, I've had no career growth (even just pay). Many employees left for better opportunity because the company won't even give inflation adjusted merit increases. Executive leadership dangled the carrot with talk about merit salary increases being postponed until Sept., only to find out this month (15 months since last measly merit increase) there will be none this year.3
- 2.0Sep 18, 2023Anonymous EmployeeFormer Employee, more than 5 yearsVancouver, WA
Great benefits and work/life balance. Some awesome people to work alongside with.
Low pay. Terrible leadership. Communication breakdowns everywhere. No loyalty to staff.2
- 3.0Jul 24, 2023Customer Care AgentCurrent Employee, more than 3 yearsVancouver, WA
Good benefits Good pay Flexible approach to customer service
Little to no management support Customer care department is rarely allowed to attend company wide meetings or given training Expect to perform the tasks of two people in half the time it should take one1
- 5.0May 11, 2023Product DevelopmentCurrent Employee
Nautilus has survived multiple downturns in its 35+ year history in the fitness industry. The reason is that the core values persist: Nautilus makes innovative products that help people. I'm not a manager, I just someone who believes in the mission of this company because what we do is super cool.
There are companies fighting for their lives to get to where Nautilus is today. Let's celebrate where we are, not lament where we've been.
- 1.0Mar 20, 2023Anonymous EmployeeFormer EmployeeVancouver, WA
Flexible work schedule Paid for some training Some of the people are wonderful and supportive, but they are not the majority
I wish I had taken the bad reviews I read on Glassdoor more seriously before accepting a position here. CEO does not have the experience to take this company through a digital transformation. Toxic CFO - you can see this by all of the other reviews mentioning her as well. Very unclear strategy communication from the executives. We were always busy but how what we were working on related to business strategies was unclear. As others have mentioned, the executive team loves taking credit for the boost in business from the pandemic. But it's clear that the opportunity has been wasted due to poor decision making. Extremely incompetent middle management. Many of whom have only worked for this company for the entirety of their careers, and it shows. Leadership and change management training needed, but I don't think it would be enough to change the toxic culture. No process in place for coverage when an employee goes on PTO. Essentially it is expected that someone is 'on call' when on PTO.8
- 3.0Mar 26, 2023Operations Coordinator IIFormer Employee, more than 3 yearsVancouver, WA
Company does try to engage its employees on doing various activities. You do feel welcome there.
Sadly, Nautilus tends to pay the bottom 10% in the industry when it comes to Supply Chain. No available advancement track either.
Nautilus Reviews FAQs
Nautilus has an overall rating of 3.0 out of 5, based on over 179 reviews left anonymously by employees. 38% of employees would recommend working at Nautilus to a friend and 22% have a positive outlook for the business. This rating has decreased by -13% over the last 12 months.
38% of Nautilus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Nautilus 3.9 out of 5 for work life balance, 3.9 for culture and values and 2.8 for career opportunities.