Navigant Reviews | Glassdoor

Navigant Reviews

Updated June 14, 2017
37 reviews

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Navigant Chairman and CEO Julie M. Howard
Julie M. Howard
14 Ratings

37 Employee Reviews

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Pros
  • Navigant does a pretty good job of creating a culture that supports a sustainable work-life balance, which isn't common in management consulting (in 58 reviews)

  • Good work-life balance, smart people (in 25 reviews)

Cons
More Pros and Cons

  1. "Navigant Consulting Inc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Consultant in New York, NY
    Former Employee - Managing Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Navigant full-time (More than a year)

    Pros

    Base salary was not bad. Some colleagues had a strong professional background and you can leverage any knowledge gaps from them.

    Cons

    Lacked effective leadership, diversity, and projects. There were not any major projects during my time at Navigant. Most of the Directors were a one man team or they had one junior consultant. None of the Directors or above were able to sell any of our services to clients, so people kept getting laid off.

    Advice to Management

    Everyone should have a fair chance to succeed at Navigant. There should not be just one Junior Consultant and one Director per project. Everyone should be treated with respect and leadership should discipline those who do not comply to respect their colleagues.


  2. Helpful (8)

    "Very "Hit or Miss""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Consultant in Atlanta, GA
    Former Employee - Healthcare Consultant in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Navigant full-time (More than a year)

    Pros

    One of the very few positive consequences of working here is that it teaches you how to work with discipline, stay organized, and pay attention to detail. Skills that are not necessarily mastered in school. Pretty simple interview process is also a plus.

    Cons

    Below-than-average consulting pay, awful middle management, and office culture vastly different from hub to hub. You are over-promised a lot during the interview process i.e. opportunities for professional development and meaningful projects that are catered to your skill sets. I can't believe how many people I have talked to after I left Navigant that shared common themes: heavy micromanagement, managing consultants with a superiority complex, mundane projects, and a tough political culture. My best recommendation is for any new grad (Bachelor's or Master's) to avoid this place (I can only speak to the healthcare sector). If you are interested in being a management consultant in the healthcare industry, only seek opportunities at Navigant AFTER you gain additional experience elsewhere and AFTER you have thoroughly networked to ensure that the team you are joining is supportive of your professional desires. There are many other consulting firms out there that will instill more trust and invest more resources into you. While I was at Navigant, I have never felt so professionally defeated. And I know several others that share the same sentiment. Since then, I have joined another healthcare consulting firm and could not be happier.

    Advice to Management

    Managing Directors and Directors should be much more careful about screening their managing consultants on their leadership. Not all smart, tech-savvy individuals make great leaders and project managers.

  3. "Keep Looking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in Atlanta, GA
    Current Employee - Managing Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Navigant full-time (More than a year)

    Pros

    On first glance this company seems to have values and commitment to employees. They encourage volunteer activities for community events.

    Cons

    Working as a remote employee you do not get to share in the "company culture" and you are subjected to the mercy of your managing director.

    Advice to Management

    Stop all the silos. You need to be better at creating the company culture that can spread out to your remote employees and have more opportunities to be engaged with the company.


  4. Helpful (2)

    "I felt stuck"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Employee in Princeton, NJ
    Former Employee - Project Employee in Princeton, NJ
    Doesn't Recommend
    No opinion of CEO

    I worked at Navigant full-time (Less than a year)

    Pros

    Easy work, good work-life balance

    Cons

    No upward mobility, lack of transparency, unexciting work

    Advice to Management

    Don't string people along by starting them off as temporary. Acknowledge your employees' hard work. My previous review was removed so this is a re-post.


  5. Helpful (2)

    "No Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Senior Consultant in Washington, DC
    Current Employee - Senior Consultant in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    I have been working at Navigant full-time (More than 3 years)

    Pros

    Smart people. Not much else.

    Cons

    You have no control over projects / directors. Senior leadership is poor. Toxic culture starts at the top.

    Advice to Management

    Be honest.


  6. Helpful (10)

    "RUN AWAY - while you still can"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Washington, DC
    Current Employee - Senior Consultant in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Navigant full-time (More than a year)

    Pros

    The salary was great, they basically overpay people to do menial tasks and use their compensation as the only way to keep them in a miserable existence.

    Cons

    Honestly this is the worst place I have ever worked, or heard of anyone else working. It all depends on your practice area, but the entire financial branch and all practices within it are an absolute nightmare.

    Senior management cares only about client satisfaction and have dismal retention rates, people are ALWAYS quitting. In order to succeed be aware that you will be playing the political game to your very last breath, those that are promoted quickly are willing to trod on others to make their way. In terms of culture, there is none. You will be screamed at, abused, called names, asked to work 80+ hours, to cancel vacations to work, work every weekend, and nobody will care when your health fails because of it. They utilize a TON of contractors and the projects are meaningless and do not change.

    It isn't a consulting firm, you will gain no real skills, it's a temp agency. The work is mind numbing and you have to be in with one or two of the "right" people to get any responsibility. Don't waste your time with a full time position here, at least the contractors make overtime. Every single project is a constant fire drill, and don't expect training or professional development as there is "no time" for such things.

    Advice to Management

    Try listening to your employees and giving at least 10-20% of your effort to employee satisfaction. Yes, clients are important in consulting, but at the end of the day you need people to do the work.


  7. Helpful (1)

    "Political stew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Washington, DC
    Former Employee - Associate Director in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Navigant full-time (More than a year)

    Pros

    Nice branding and some forward thinking on go to market strategies

    Cons

    A political stew with self serving, disinterested practice leadership residing over a clique-fest.

  8. Helpful (4)

    "Horrible Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Navigant full-time (More than a year)

    Pros

    Absolutely nothing positive to say about this company

    Cons

    No longevity or career paths in place.
    It's all about the money
    They hire people who are unqualified
    They have no concept of budget and waste tons of money
    They bully there employees thinking it will produce work. Then they try to build them back up by saying nice things about the work that was produced.
    They lack vision and focus.
    Tons of unhappy and miserable people.
    No interaction with Upper Mgmt. as it pertains to everyday employees
    They use people to do their dirty work
    Pay raises are based on what they want to pay with NO measuring tools in place, basically you get cost of living increases.
    Never anything good to say from there employees.
    People get hired or promoted based on who they know (with no experience) over other highly qualified people

    Advice to Management

    You lack vision and character. Get to know the people in your company who are making you the money to pay your excessive salaries.


  9. "Needs work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Navigant full-time (More than 5 years)

    Pros

    Good Vacation time - 3 weeks after 2yrs.

    Cons

    No reward, miserable co-workers, poor leadership.

    Advice to Management

    Learn to appreciate and listen to your employees.


  10. Helpful (10)

    "Damaged Culture, Do Not Recommend Working Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Navigant full-time (More than 3 years)

    Pros

    On the surface, there are a lot of great things about Navigant Consulting: many of the people are very smart and very hard-working and dedicated to doing a good job for clients. NCI has a professional environment and pays reasonably well. But, your situation at Navigant largely depends on which practice you are in. (Navigant has several disparate and unrelated practices that don't fit together easily in a coherent whole.)

    Cons

    There is no way to sugarcoat this: employees are completely expendable at NCI--much more so than at most other companies. As a result, the culture is extremely unhealthy at Navigant. Both voluntary and involuntary turnover at NCI is very high and Navigant is very quick to let people go. Moreover, Navigant is extremely callous when it terminates personnel. It is difficult to state how much more disrespectful/disdainful/dismissive Navigant is to its employees compared to most other companies--the lack of consideration is way off the charts.

    Advice to Management

    Most companies speak the line: "employees are our most valuable asset". Navigant could not say that with a straight face. The first step toward fixing a problem is acknowledging that you have one, so let's call a spade a spade: Navigant does not respect its employees. Navigant uses and discards employees (quite unceremoniously) more than most other companies, and until this changes Navigant will not be a healthy place to work and the culture will remain broken.


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