Navigant Reviews | Glassdoor

Navigant Reviews

Updated April 26, 2017
448 reviews

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3.6
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Navigant Chairman and CEO Julie M. Howard
Julie M. Howard
155 Ratings

448 Employee Reviews

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Pros
  • Navigant does a pretty good job of creating a culture that supports a sustainable work-life balance, which isn't common in management consulting (in 57 reviews)

  • Good work-life balance, smart people (in 25 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Great company, good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navigant full-time (More than a year)

    Pros

    Dynamic team, good benefits, growth potential within job. Flexible work environment.

    Cons

    Based in Chicago--why couldn't it be New York? :)

    Advice to Management

    Invest in your people! They are your best brand ambassadors.

    Navigant Response

    Sep 7, 2016 – Recruiting Manager

    Thank you for leaving a review of your experience. Having a dynamic team, good benefits, growth and flexible work environment are all part of the culture at Navigant.


  2. Helpful (1)

    "Navigant Staffing"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Washington, DC
    Former Employee - Senior Consultant in Washington, DC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Navigant is more or less a "flat" organization. For exceptionally driven individuals, opportunities to make an impact exist if such individuals have the patience to address some of the organizational shortcomings. At the Senior Consultant/Managing Consultant level, many folks have Big 4 experience who cashed in their time there for a decent pay with Navigant. Depending on the project, there is a level of work/life balance as well.

    Cons

    Lack of an effective sales force translates into a highly "opportunistic" pipeline, meaning staff-augmentation work, as opposed to Navigant-driven solution engagements. Perhaps a better name for the firm would be Navigant Staffing.

    Advice to Management

    Reward talent and production; purge non-performers.


  3. "Take a thorough look before you leap"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Most of the people working here, at least that I met, were friendly and bright and generally concerned with doing quality work on their projects.

    Cons

    Management, benefits, and pay leave a lot to be desired. Communication to the ranks is generally very whitewashed. I was with this company for awhile, and I don't know it has an actual strategy in place besides rolling up small firms. Post-merger integration is essentially absent.

    Advice to Management

    Communicate more frequently and clearly. Do not spin pay, benefits, economic environment, etc. Focus on defining a coherent strategy that avoids consulting lingo and can be understood in 1 minute.


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  5. "Company needs a major overhaul"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in New York, NY
    Former Employee - Consultant in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay is good for consultant work

    Cons

    zero feedback, zero communication, zero interaction

    Advice to Management

    need to acknowledge consultants have more experience than the pool of full timers which is actually a bunch of young kids at entry levels with little street experience. fulltimers can talk a good game and its precisely that, talk. The actual work are done by consultants. The management can't seem to manage a team. The senior management don't seem to care. The company structure is very strange.


  6. Helpful (2)

    "It really depends on the group you work in. Could be OK, could be horrible."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Chicago, IL
    Current Employee - Associate Director in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay is on par with the industry. Bonuses completely determined by hours worked with no performance component, which is good and bad, of course. Casual work environment.

    Cons

    I can only speak to the Economics practice and mainly to the Chicago Partners end of it. The practice consists of three separate firms that have been merged into one. There are remnants of LECG, Chicago Partners, and Empiris at this firm. They do very dissimilar work. Chicago Partners concentrates on very high end, large stakes litigation with prominent academic economists. That seems pretty interesting. However, these economists have clearly decided that there's no way to make their earn out and have decided not to bring any cases. A horrible practice to be in for career development and mobility.


  7. Helpful (1)

    "Not a good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Competitive Salary, good experience gained from bad experiences.

    Cons

    Lots of Micromanaging, good employees are treated like crap, hardworking employees are rewarded with more work and less resources. Management shows favoritism when determining promotions and layoffs. Senior Managers seem to make a lot of bad decisions and mistakes and are very quick to point fingers at lower level employees.

    Advice to Management

    Management needs an intensive training on Leadership & Ethics


  8. Helpful (1)

    "poor"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vienna, VA
    Former Employee - Anonymous Employee in Vienna, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    lots of former Big 5 folks there w/good credentials

    Cons

    no corporate identity - just a bunch of acquired firms smashed together; only career mobility is offered in Chicago HQ


  9. Helpful (1)

    "Outside Training is the best take away"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The company is set up as silos and it is not easy to move between. Some groups are great and work well, a lot of groups are terrible. If you want to pursue a certification or outside training you can usually get support for it.

    Cons

    Skilled project work is coveted and you have to work hard to obtain meaningful work. The company does not promote from within and the staff is not diverse.

    Advice to Management

    Senior Management does not appear to have any strategic planning in the works for the future. Also, it is very easy for non-productive management and employees to "hide out" and not do anything.


  10. Helpful (2)

    "A company that has very little invested in its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    For a period of time, Navigant was comprised of bright, energetic people. Some of the leaders within their respective fields congregated under the larger umbrella.

    Cons

    Navigant's strategic goals were unattainable for years. There was a campaign to "build to a billion" without any discernable direction. Prior to the recession, Navigant bought several companies without thinking about how the separate entities would assimilate. To solve the problem of cost growth without commensurate revenue generation, Navigant experienced heavy attrition; conveniently ascribing its management problems to larger economic forces.

    Advice to Management

    Navigant's leadership needs to take ownership over its poor decisions. Accountability would create changes in leadership, which is much needed for the organization.


  11. Helpful (9)

    "Damaged Culture, Do Not Recommend Working Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Navigant full-time (More than 3 years)

    Pros

    On the surface, there are a lot of great things about Navigant Consulting: many of the people are very smart and very hard-working and dedicated to doing a good job for clients. NCI has a professional environment and pays reasonably well. But, your situation at Navigant largely depends on which practice you are in. (Navigant has several disparate and unrelated practices that don't fit together easily in a coherent whole.)

    Cons

    There is no way to sugarcoat this: employees are completely expendable at NCI--much more so than at most other companies. As a result, the culture is extremely unhealthy at Navigant. Both voluntary and involuntary turnover at NCI is very high and Navigant is very quick to let people go. Moreover, Navigant is extremely callous when it terminates personnel. It is difficult to state how much more disrespectful/disdainful/dismissive Navigant is to its employees compared to most other companies--the lack of consideration is way off the charts.

    Advice to Management

    Most companies speak the line: "employees are our most valuable asset". Navigant could not say that with a straight face. The first step toward fixing a problem is acknowledging that you have one, so let's call a spade a spade: Navigant does not respect its employees. Navigant uses and discards employees (quite unceremoniously) more than most other companies, and until this changes Navigant will not be a healthy place to work and the culture will remain broken.


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