Navigant Employee Reviews | Glassdoor

Navigant Reviews

Updated February 23, 2017
437 reviews

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Pros
  • Navigant does a pretty good job of creating a culture that supports a sustainable work-life balance, which isn't common in management consulting (in 55 reviews)

  • Good work-life balance, smart people (in 25 reviews)

Cons
More Pros and Cons

  1. "Laid off with no notice"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Navigant full-time (More than 5 years)

    Pros

    None, I think my title speaks for itself.

    Cons

    After months of lying about meeting revenue and promising new projects, I and several other colleagues were laid off on the spot. It turned out that revenue targets hadn't been met for 2 quarters and no big sales were on the horizon for the next few months.

    Advice to Management

    Grow a set and don't lay people off by conference call.


  2. Helpful (1)

    "Promised no changes after takeover..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Structured departments lead a more organized company.

    Cons

    Lies upon lies, unfulfilled promises. Upper management repeatedly promised no changes to very little change after taking over my company. Fast forward a year, most of the middle management has been fired, and many employee's being re-purposed, relocated or also let go. This has caused very bad morale within on team and location.

    Advice to Management

    Stop the lying and tell people how it'll really be when you purchase their company.


  3. "Navigant - Not a positive environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director
    Former Employee - Associate Director
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Well established litigation support firm looking to diversify their service offering

    Cons

    Public consulting model is not well suited for longer sales cycle and subject matter expert focus of many employees. Generalist consultant is preferred and will do well in this firm.

    Advice to Management

    Get rid of the "old guard" and focus not on the next 3 months (Wall Street) and instead work to develop a business line / service that will be highly profitable.


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  5. Helpful (2)

    "Great stock to short"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Navigant Consulting is a far better experience than unemployment and the way that they beat you down incessantly leads to greater resiliance. As said "What doesn't kill you will make you stronger." The practitioners are great, as only the best and strongest can survive the "sink or swim" environment.

    Cons

    As a director in the advisory practice, there is no on-boarding. You are expected to market the firm's services but the firm doesn't have an inventory of past sold engagements. Marketing support is non-existent. You are expected to prospect, surface opportunities, create marketing materials, respond to RFPs, develop marketing materials, price the engagement with a 70% gross margin and deliver the engagement. When you do manage to actually close on the deal, management finally shows up to ensure that the bureaucracy is satisfied with Project Acceptance Forms and Project Initiation Forms. The successful director needs to be strong in many different domains, including sales, marketing, project management and methodology.

    The standards are different for legacy "Peterson" management and staff. The natural selection that occurs throughout Navigant is absent for these individuals, who happen to monopolize the management suite. MD"s "fail upwards". The most recent example is CEO Bill Goodyear receiving "Consultant of the Year Award" from Consulting Magazine. In the feature interview, Bill is quoted as saying he is shutting down the Financial Services practice. Supposedly, this was an error on the magazine's behalf and he was misquoted. However, the article should have been reviewed by HQ prior to publication. Where's the competence?

    If you think this point of view comes from an individual who wasn't successful, I was actually a relatively strong performer who survived the highly accountable environment for 2 years prior to exiting on my own terms.

    Advice to Management

    Replace yourselves. You make value destroying acquisitions, you don't know how to grow the top line, you don't know how to integrate the acquisitions, your excessive cost forces the projects to be priced uncompetitively at a 70% gross margin. Your just oxygen consuming overhead.


  6. Helpful (1)

    "Small Company that Feels Huge"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Good work/life balance

    -Great place for those with a specialization or who want to specialize

    -Great Healthcare and Energy practices

    -Entrepreneurial in that you could pursue new clients and network to get on projects as you please

    Cons

    -Managers have poor sales skills and you depend on them selling to get work

    -You must network to get on a project, so if you're new to the firm, this can be tough. My manager and the staffing coordinator didn't help me much to get my first engagement at the firm. I had to network hard because nobody knew me.

    -Poor feedback from management. Even your periodic reviews offer little in terms of substantial, actionable feedback, so you're unsure as to how you're doing and how you can improve

    -The organization feels large and bureaucratic even though it's relatively small

    -Weak training

    -It's very hard to get work outside of your practice or even outside of your own group within your practice. This is partly because they want specialists on projects, but also because they have a P&L model. If your manager knows about another group that is interested in having you join a project, but he/she has a possible engagement in the near future (1-2 months), your manager may hold you back for his/her potential project. This is bad because if your manager doesn't sell that engagement, you are stuck sitting on your hands.

    -The benefits are only fair compared to other consulting firms

    Advice to Management

    Create a better training program that includes sales workshops for managers, offer more actionable feedback to employees, allow younger employees to work across groups and practices more, and try to create a more intimate, accessible culture that matches your firm size.


  7. Helpful (1)

    "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in Dallas, TX
    Current Employee - Managing Consultant in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Entrepreneurial in nature, freedom of work. You have the ability to get on some of the biggest cases out there right now.

    Cons

    not a team atmosphere. Information silos run rampant.

    Advice to Management

    Find metrics beyond generation and utilization to measure people by.


  8. Helpful (1)

    "Steer clear of NCI"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in Baltimore, MD
    Current Employee - Managing Consultant in Baltimore, MD
    Doesn't Recommend
    No opinion of CEO

    Pros

    I had a brief employment with NCI and the best reason is working with talented industry experts especially in the healthcare practice and that's about it.

    Cons

    You do not get support from your peers and superiors. The projects are mostly rejects from the Big 4. In the healthcare practice especially in the Maryland office, does not foster the 'team" mentality. With all of my engagements I was left alone and the technical review process/QA is a bit shady. With that said, let this be your last choice as far as your career is concerned, you can never get ahead at NCI.

    Advice to Management

    Improve the culture, foster more of a team effort as far as projects are concerned. Make the Disputes and Inverstigations practice a separate entity because it limits and affects the type of clients the other practice are trying to pursue and establish a relationhsip with.


  9. Helpful (3)

    "Not a good place to be..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in New York, NY
    Current Employee - Managing Consultant in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    NCI is a good place to start your career, but you need to leave within 3 years or else you'll see your opportunities dry up quickly.

    Cons

    No one is on the same page. Executive team is not well respected by the street (look at the stock price) nor the employees, MD's and practice leaders are incented by selling busy work that trained monkeys could perform, and consulting staff is not happy. Morale is low. Career development does not exist. Compensation is low for the industry. People settle into positions and then put it on cruise control. Project work is mind numbingly boring.

    Advice to Management

    Start over.


  10. "Not your typical consulting company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Automony. If you have your own book of business, can do well here.

    Cons

    Lack of strategic vision
    Lack of stewardship of people
    Not a market leader
    Directors/MDs act like independent bounty hunters

    Advice to Management

    Define a stratgeic vision
    Promote and Reward colloboration


  11. Helpful (1)

    "Worthy place but horrendous culture as lack of communication and cohesiveness is a huge downside"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Approves of CEO

    Pros

    Very diverse environment and a wide variety of unique individuals to work with

    Cons

    At early levels, get zero say in anything. Cannot pick projects to work, and senior management basically ignores anyone below the Management Consultant level (which is sort of insulting)

    Advice to Management

    Talk to individuals at all level!!! Ignoring early level employees ruins the entire culture



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