Navitus Health Solutions Reviews | Glassdoor

Navitus Health Solutions Reviews

Updated Jul 25, 2019

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Found 85 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
83%
Recommend to a Friend
86%
Approve of CEO
Navitus Health Solutions CEO Terry Seligman
Terry Seligman
45 Ratings
Pros
  • "Being part of a growing company where your contributions are literally making a difference and creating a stronger company(in 11 reviews)

  • "You have great benefits such as health, dental, 401K, flex spending(in 11 reviews)

Cons
More Pros and Cons
  1. "I have worked at Navitus Health Solutions full-time for 5+ years."

    StarStarStarStarStar
    Current Employee - Finance Division 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navitus Health Solutions full-time

    Pros

    This is one of the best companies I have ever worked for. There are many wonderful people here. Senior leadership cares about employee happiness and improvements are ongoing. Open communication is encouraged. Have a great relationship with your Supervisor and most importantly have a great attitude. The benefits are great, the culture is awesome and the work interesting. If you like to be challenged, you will like...

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    Cons

    Change is slower than some would like, but anything of quality takes time.

    Advice to Management

    Keep listening to employees.

    Navitus Health Solutions2019-06-30
  2. Helpful (1)

    "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Appleton, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Navitus Health Solutions full-time for more than a year

    Pros

    4 weeks PTO, cafeteria on site, overall relaxed environment, management is enjoyable

    Cons

    Navitus will hire any Junior developer to write code. The solid devs are underpaid/underappreciated and have to attempt to transform the weaker devs to be self sufficient. Navitus just needs to get rid of the weaker devs and keep the people who care enough to put in the time to learn and get better. The quality of the some of the teams' software is pathetic and management is not aware of who the weak players are.

    Advice to Management

    Get rid of the weak players and pay your real devs more so they stick around

    Navitus Health Solutions2019-07-26
  3. Helpful (4)

    "IT Needs Another Re-Org"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Appleton, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Navitus Health Solutions full-time for more than 3 years

    Pros

    On-Site Café Friendly Coworkers Fair Compensation Lots of Free Food

    Cons

    Poor Organizational Structure Too Many "Leaders" Poor Distribution of Workloads

    Advice to Management

    There is a need to re-examine the organizational structure of IT, if not the company as a whole. Navitus is extremely top-heavy, and many people in leadership roles do not have the required skills or mentality for that role. Leadership spends too much time in meetings with other Leadership rather than with their teams. The Navitus Culture has suffered under the "Customer Centric" re-organization. People with similar/the...

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    Navitus Health Solutions2019-07-18
  4. Helpful (1)

    "Leadership is definitely lacking in this organization. It's a "Good Ole Boys Club" as evidenced by Senior Management."

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Navitus Health Solutions

    Pros

    New building, holiday celebration, good colleagues as coworkers

    Cons

    Lack of Senior Leadership, male dominance, no formal career planning, you often fly by the seat of your pants. Sales rules but doesn't deliver. Where's the growth???

    Advice to Management

    Help people grow in their positions not hinder them or surprise them. Be aware of turnover. HR leadership is the worst I have ever seen.

    Navitus Health Solutions2019-07-16
  5. "Quality work life at Navitus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Client Services Executive in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navitus Health Solutions full-time for more than 3 years

    Pros

    Navitus has an excellent work culture and great people. The job is rewarding and offers a diversity of learning opportunities on a daily basis. The responsibilities are challenging, but the teamwork to solve problems and provide customer care are outstanding. The benefits are good and management understands the work-life balance. Integrity and transparency are core values at Navitus and that is apparent in the way the...

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    Cons

    Compensation is below that of a similar role and level of responsibility at a competitor or related company in the market.

    Advice to Management

    Do what it takes to acquire and retain top talent.

    Navitus Health Solutions2019-06-10
  6. Helpful (1)

    "Be Careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Prior Authorization Specialist Temp in Appleton, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Navitus Health Solutions full-time for less than a year

    Pros

    -Good, consistent schedule -Nice new facility

    Cons

    -Having to be a temp employee for four months before the opportunity to be hired on

    Advice to Management

    Don't treat the temps like they can easily be replaced. I faced serious health issues, missed a couple days, and was let go just because I was a temp. I had the hospital notes to prove why I was gone. They do not care about you as a temp- be very, VERY careful with attendance as a temp.

    Navitus Health Solutions2019-06-25
  7. "Great Enviroment to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Navitus Health Solutions full-time for less than a year

    Pros

    This company goes above and beyond to service it's customers with it's motto being 100% transparency. They also do a great job of creating a balanced work culture for their employees. I have never worked for an employer that cared about their employees and making sure they have everything necessary to succeed like this before. Prime example, I find it extraordinary that my Supervisor on a daily basis makes sure he goes...

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    Cons

    If I had to point out one con it would be compensation. Although the pay is good, for the job that we do and compared to other similar customer service reps the pay could be more.

    Navitus Health Solutions2019-06-22
  8. "Mostly Up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Appleton, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navitus Health Solutions full-time for more than 3 years

    Pros

    Every company has their ups and downs, however Navitus has far more ups than downs. The people are wonderful, you laugh and smile every day. Your work is challenging to keep you going, but not to challenging to make you want to give up. Most leadership (always some bad apples) actually care about you and are there for you and your ideas. Yes, ideas... they always want to hear new ideas!

    Cons

    As in any office setting there is a big of rumors/gossip that goes on. Consistency tends to lack across the whole company.

    Advice to Management

    Work on removing the swivel chair effect, example: one good program that can do what five current programs currently do for us.

    Navitus Health Solutions2019-06-20
  9. Helpful (4)

    "It's time for some people to retire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Appleton, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Navitus Health Solutions full-time for more than 5 years

    Pros

    Great health benefits and work/life balance. The bonuses are nice. The facility is nice but working in a cubicle can get annoying. My co-workers are awesome!

    Cons

    Promotions seem to be based off of tenure and not skills/knowledge Little to no career advancement opportunities for most Most departments have no budget for training/educating staff HR can be difficult to work with

    Advice to Management

    I like it here...a lot! The people I work with are great, the facility is top notch. BUT the IT department needs help...the leadership needs to change. Listen to the folks working in the trenches. Take on some debt and upgrade your systems and invest in more people! If not, you'll continue to follow instead of lead.

    Navitus Health Solutions2019-06-06
  10. Helpful (1)

    "The Navitus Culture is Second to None!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Appleton, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navitus Health Solutions full-time for more than 8 years

    Pros

    I've been working at Navitus for almost 10 years and it's really the culture that makes me stay. Great people, excellent benefits, and I learn something new every day. I enjoy the challenges that come with working at a quickly growing PBM. I can stand by the Navitus Mission, feeling good about what it is we do every day. I feel appreciated as an employee and have referred numerous people to work here as well. I have the...

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    Cons

    The Human Resources Department is not always supportive/timely and can sometimes create unnecessary obstacles for leadership.

    Navitus Health Solutions2019-05-28

    Navitus Health Solutions Response

    July 10, 2019Human Resources

    Thank you for taking the time to describe your experience here at Navitus Health Solutions. We appreciate your comments, and share your enthusiasm for working here—we definitely share a mission here at this great company. We also honor your perspective on the HR Department—we seek ...

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Found 85 reviews