Navy Federal Credit Union Reviews

Updated May 26, 2020

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3.8
74%
Recommend to a Friend
84%
Approve of CEO
Navy Federal Credit Union CEO Mary McDuffie
Mary McDuffie
95 Ratings
Pros
  • "Great staff, great benefits they work with your specific schedule(in 179 reviews)

  • "Great pay, excellent benefits, competent leadership(in 68 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Good company excellent benefits."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative in Gurnee, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Navy Federal Credit Union part-time for more than 8 years

    Pros

    Company takes care of employees and has very good benefits available to both full time and part time employees.

    Cons

    Not really any cons sometimes have to relocate for advancement opportunities.

    Navy Federal Credit Union2019-12-05
  2. "SMSR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SMSR 

    I have been working at Navy Federal Credit Union full-time for more than 5 years

    Pros

    Great benefits and bonus program.

    Cons

    Not a strong work/life balance.

    Navy Federal Credit Union2020-05-27
  3. "Great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative 

    I worked at Navy Federal Credit Union full-time for more than a year

    Pros

    Great pay and good benefits

    Cons

    No work life balance At all

    Navy Federal Credit Union2020-05-22
  4. "Respectful work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative III in Winchester, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Navy Federal Credit Union full-time for more than a year

    Pros

    Management actually cares. Suggestions are taken seriously. They want you to keep your career at NFCU, you have to earn promotions, which takes time, but is very doable. And they have a pension.

    Cons

    The time off policy and system is confusing. Working call center, the schedule wasn't the best.

    Continue reading
    Navy Federal Credit Union2020-05-09
  5. "Fantastic organization to be a part of!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative 
    Recommends
    Positive Outlook

    I worked at Navy Federal Credit Union full-time for more than 5 years

    Pros

    Opportunity for growth, great work environment, transfer options (great as a military spouse), team-centered, great maternity leave policy

    Cons

    Branch to branch things differ, but nothing drastic.

    Navy Federal Credit Union2020-05-03
  6. "Great overall experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative in Winchester, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Navy Federal Credit Union full-time for less than a year

    Pros

    Own workspace, great benefits, PTO, OT opportunities, easy to network and be promoted

    Cons

    Extremely fast paced environment, staring at computer all day, monitored 24/7

    Navy Federal Credit Union2020-05-01
  7. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Java Developer 
    Recommends
    Positive Outlook

    I have been working at Navy Federal Credit Union full-time

    Pros

    Job security and Good benefits

    Cons

    They don't have work from home

    Navy Federal Credit Union2020-04-29
  8. "Great Benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Service Representative 
    Recommends
    Positive Outlook

    I have been working at Navy Federal Credit Union part-time for more than 3 years

    Pros

    7% 401(k) match, education assistance, and more benefits

    Cons

    Difficult to ever get a promotion if you work in a branch office.

    Navy Federal Credit Union2020-04-26
  9. "Best Bonus Program"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Vienna, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time for more than 3 years

    Pros

    Outstanding annual bonus, upwards of 45%, for high grade levels

    Cons

    Bonus based on performance review which, at the higher grade levels, is highly subjective

    Navy Federal Credit Union2020-04-19
  10. "Navy Federal"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time for more than 3 years

    Pros

    Empowerment, benefits, compensation, member service

    Cons

    Slow decisions by senior leadership

    Navy Federal Credit Union2020-04-14
Found 1033 reviews