Navy Federal Credit Union Reviews | Glassdoor

Navy Federal Credit Union Reviews

Updated August 13, 2018
795 reviews

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795 Employee Reviews

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Pros
  • "You also get great benefits working there" (in 139 reviews)

  • "They consistently evaluate their total rewards to better accommodate their employees ensure I have a great work life balance" (in 46 reviews)

Cons
More Pros and Cons

  1. "MSR 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MSR I in Pensacola, FL
    Current Employee - MSR I in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (Less than a year)

    Pros

    Excellent benefits, supervisors that care about you, shift differential, PIP, training that is paid, opportunities to advance quickly.

    Cons

    You have to work one weekend day/night in some positions, but they compensate you with shift differentials.

    Advice to Management

    The first PAR should be across the board. If one supervisor will not when consider above a "meets expectations," that should pertain to everyone's first 120.


  2. "Best Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Instructor - Mortgage Loan Officer in Pensacola, FL
    Current Employee - Training Instructor - Mortgage Loan Officer in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than a year)

    Pros

    Amazing benefits
    401K match up to 7%
    15 Vacation days a year
    10 days of sick leave
    Incredible atmosphere. Tons of social engagements, rewards, swag, and employee events. The company truly lives out it's member service expectations in the way they treat their employees. This is a job where you get out of it what you put into it, plus some. Highly recommend.

    Cons

    In my field you have to be flexible and expect things to be added to your plate last minute. This isn't a con to me but may not fit what others want in a job.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time

    Pros

    Fantastic work life balance

    Cons

    None that I can think of


  4. "Foreclosure Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Navy Federal Credit Union full-time

    Pros

    Great place to work with good salary and benefits.

    Cons

    Not able to transfer to another location easily.


  5. "QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vienna, VA
    Current Employee - Anonymous Employee in Vienna, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than 5 years)

    Pros

    Benefits are great and very competitive.

    Cons

    Too much politics, it’s all about who you know.


  6. "Member Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Navy Federal Credit Union full-time

    Pros

    Family-like culture, good Pay, annual bonus, promotional opportunity

    Cons

    Work/life balance, hours, unappreciated


  7. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time

    Pros

    Nice people that work there

    Cons

    Bad place to make friends

    Advice to Management

    Hello

  8. "Seeking more opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Pensacola, FL
    Current Employee - Specialist in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than 10 years)

    Pros

    Benefits. Perks. 401k. Job security.

    Cons

    Management is not quality. Training is lacking in many areas. Difficult to grow and achieve goals.

    Advice to Management

    Care more about your people and less about office politics. If you invest in your people you will see a return.


  9. "The Credit Union is a BIG ship."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time

    Pros

    Excellent fun loving people to work with, job stability, plenty of work, unlimited overtime, benefits

    Cons

    Burnout is easy, bureaucracy

    Advice to Management

    Follow through on promises and communicate more!


  10. "Great Company IF You're In The Right Dept. With Honest Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Navy Federal Credit Union full-time

    Pros

    Benefits are good for a credit union
    If you're in the right team then the atmosphere is fantastic
    Pay is ok for a credit union, though often times pay for many positions are much higher at other non credit union banks. Many people often leave due to this. The best way to get higher pay is leaving and then returning 2 years later. Many employees have done this as well since they end up getting more than regular performance raises would bring in.

    Cons

    Sadly some departments have become too concerned with numbers only. Because of this, micro-management has occurred a lot. Often if an employee speaks up in a proper way, they get reprimanded, removed from current team and put somewhere else, or terminated. Often times, work that has a HUGE impact on the credit union is not performed correctly. Then when it is discovered by an employee, upper management sweeps it under the rug. This is a HUGE concern on many levels. Compliance levels especially. I've witnessed too many people let go because they spoke up to do the right thing and to follow the policy NFCU has established. If this continues I feel its a matter of time before NCUA catches on. Favoritism plays a huge role in some people chosen as management. Often times these people have no idea how to run or manage a team. Yet, they seem to just climb higher and higher. Just cause someone is good at their job, doesn't mean they will be a good leader. *****If you are lucky enough to be in a department that doesn't have micro-management and isn't number focused, NFCU can be fantastic place to work at. If you do apply, make sure you find out if your department works on KPI or not. I recommend any Business Analyst position, anything in ISD, Marketing or InfoSec****

    Advice to Management

    Advise to Assistant Vice Presidents and above - Don't turn the FEW good supervisors you managed to pick into puppets. Grow spines to handle employee concerns properly. You're in a leadership position for a reason. Not to simply make your underlings do things you can't do because you don't like confrontation. You will loose employees this way that wanted to make changes for the better.


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