Navy Federal Credit Union Reviews | Glassdoor
Navy Federal Credit Union Reviews
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    Navy Federal Credit Union Reviews

    Updated August 15, 2017
    638 reviews

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    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Navy Federal Credit Union President and CEO Cutler Dawson
    Cutler Dawson
    402 Ratings

    638 Employee Reviews

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    Pros

    • They have great benefits and really care about their employees (in 112 reviews)

    • They cater to work life balance and especially to the military lifestyle (in 39 reviews)

    Cons

    • Something work-life balance may be off depending on the type of work environment you are in (in 31 reviews)

    • Evening and weekend hrs no work life balance (in 12 reviews)

    More Pros and Cons

    1. "Very Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time

      Pros

      Promotional Opportunities. Benefits and Pay. Bonuses are major

      Cons

      Work life balance. When you call in sick the manager gives hard time.

      Advice to Management

      Senior management should do site visits more often to see how the branches operate.

    2. "Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Navy Federal Credit Union part-time

      Pros

      Good Benefits and company campus

      Cons

      I could not find any cons

      3. Join the Navy Federal Credit Union team
      See Our Latest Jobs

    3. Helpful (1)

      "It was an extremely busy job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Mortgage Loan Processor in Pensacola, FL
      Former Employee - Mortgage Loan Processor in Pensacola, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Navy Federal Credit Union full-time (More than 3 years)

      Pros

      Benefits were excellent!!! I don't think any other company compares to what NFCU provides. They have a full gym that they want you to use in your "down" time to reduce stress.... however there's no downtime only a lot of overtime.

      Cons

      Upper management just sit in there office thinking of different thing at add to the list of things processors have to do on every single loan just to justify their very large salaries and huge bonus structure.

      Advice to Management

      Show appreciation (outside tossing a cookie at the processors, with a half-hearted thank you behind it) your processors who are working very long hours in order to move along a huge pipeline. Monetary goes a whole further than a cookie, just like the huge bonus you make for what us processors do so you can reap the reward.

    4. "AMAZING"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - MSR Mentor in Winchester, VA
      Current Employee - MSR Mentor in Winchester, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (More than 3 years)

      Pros

      Salaries, Bonus, Benefits, on site healthcare, gym, and cafe

      Cons

      Nothing that i can think of at this time

    5. "Excellent Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Member Service Representative
      Current Employee - Member Service Representative
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (More than 3 years)

      Pros

      Great management, learning opportunities, and the sense the company cares about you. Excellent benefits to include health ins, vision, dental, etc. There are many opportunities to grow with the company.

      Cons

      I cannot think of anything, I would work for this company again.

    6. "Jobs"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time

      Pros

      Great benefits and great pay! I've been told Navy Federal Credit Union is a very good place to work, with amazing bosses.

      Cons

      I've never heard anything negative about working here. For myself, I'd say they're to slow on the hiring process.

      Advice to Management

      When someone is recommended by someone who is already an employee, take that seriously. Recommendations should have first consideration.

    7. "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Navy Federal Credit Union full-time (More than 3 years)

      Pros

      Great benefits, earn a good amount of PTO, great match on 401k.

      Cons

      Some branches management show favoritism to tenured employees when it comes to time off and holidays.

      Advice to Management

      Be fair among all teammates.

    8. "Loved it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Member Services Representative in Orlando, FL
      Former Employee - Member Services Representative in Orlando, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Navy Federal Credit Union full-time (Less than a year)

      Pros

      Employees, customers are amazing. Loved helping others. My team was also amazing. Loved every second of it. Only reason I left is because of pay.

      Cons

      Not enough pay. It is hard to raise kids with the amount that they paid. Had to get a second job.

      Advice to Management

      More pay

    9. "Resolution Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Pensacola, FL
      Current Employee - Anonymous Employee in Pensacola, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (More than 5 years)

      Pros

      Great work environment, good compensation, and many opportunities for advancement.

      Cons

      Not always possible to take earned vacation time when desired.

      Advice to Management

      Try to be more accommodating when it comes to approving vacation for special life events such as weddings, etc., and not require 3 weeks advance notice for doctor's appointments.

    10. "Mortgage Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Pensacola, FL
      Former Employee - Anonymous Employee in Pensacola, FL
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Navy Federal Credit Union full-time (More than 8 years)

      Pros

      Excellent benefits. Low pay for the job expected. Great job opportunities coming in the future due to unrivalled growth.

      Cons

      Degradation of core values into guiding principles. Change of culture from family friendly company policies to corporate bottom line mentality. Poor development by management in keeping staff excited and motivated to be at work. Management chain in Mortgage were in mental retirement and did not motivate or appreciate staff resulting in low morale and disengagement.

      Advice to Management

      Appreciate your people. Take an interest in what they do at work, the challenges they face. Don't just expect them to work overtime at the expense of their personal lives and get the job done.

    Showing 638 of 686 reviews
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