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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union

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Navy Federal Credit Union Reviews

Updated Jun 26, 2022

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Found 1,922 of over 2,092 reviews

4.1
80%
Recommend to a Friend
85%
Approve of CEO
Navy Federal Credit Union CEO Mary McDuffie
Mary McDuffie
592 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Benefits are great and worth(in 429 reviews)
  • "Great pay and you can move up in the company fast(in 182 reviews)
  • "Yearly bonus and thats about it(in 99 reviews)
  • "The culture is great and there's always someone to help if you aren't sure about something.(in 64 reviews)
  • "Great people to work with(in 49 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Navy Federal Credit Union and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Excellent work-life culture. Good Benefits

    Jun 26, 2022 - Business Intelligence Analyst in Vienna, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent work-life culture. Good Benefits

    Cons

    Can use some advancement on technologies

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  2. 5.0
    Current Employee, less than 1 year

    Excellent Company

    Jun 22, 2022 - Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    None really that i can think of.

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  3. 5.0
    Current Employee, more than 3 years

    Great work life balance

    Jun 17, 2022 - Delinquency Control Counselor IV 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Understanding about work life balance. Great morale!

    Cons

    Micromanaging at a all time high for certain departments

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  4. 5.0
    Current Employee

    Amazing

    Jun 17, 2022 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home.Benefits and Growth.

    Cons

    Call Volumes are very high.

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  5. 5.0
    Former Employee, more than 5 years

    Great company

    Jun 16, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Morale, benefits, coworkers and structure are all amazing. Room for advancement and they provide a lot of training and development.

    Cons

    There’s no cons I can really think of

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  6. 5.0
    Current Employee

    Great

    Jun 16, 2022 - Member Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good starting pay, benefits, management.

    Cons

    Lots of interaction with rude members.

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  7. 3.0
    Former Employee, more than 5 years

    Company needs work

    Jun 25, 2022 - Mortgage Loan Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay Benefits Loan discounts PTO Sick leave

    Cons

    Work life balance Management No support Lost great people Not loyal to their employees

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  8. 5.0