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Navy Federal Credit Union Reviews
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    Navy Federal Credit Union Reviews

    Updated October 20, 2018
    822 reviews

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    Full-timePart-time
    4.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Navy Federal Credit Union President and CEO Cutler Dawson
    Cutler Dawson
    544 Ratings
    Top CEO 2018

    822 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "You also get great benefits working there" (in 144 reviews)

    • "They consistently evaluate their total rewards to better accommodate their employees ensure I have a great work life balance" (in 48 reviews)

    Cons

    • "Work/life balance was not great" (in 46 reviews)

    • "Large quantities of overtime expected and there is no work-life balance" (in 13 reviews)

    More Pros and Cons

    1. "Great place to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Member Service Representative
      Current Employee - Member Service Representative
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (Less than a year)

      Pros

      Training, Career Improvement Oppurtunities, Bonuses, hard work is rewarded.

      Cons

      Angry Member calls, stress management

      Advice to Management

      More stress relief solutions

    2. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Business Analyst in Vienna, VA
      Current Employee - Senior Business Analyst in Vienna, VA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (More than 3 years)

      Pros

      People, Work Atmosphere, Location and Benefits

      Cons

      Advancement paths not clear unless already in Management positions

      Advice to Management

      More Training and Job Prep

      3. Join the Navy Federal Credit Union team
      See Our Latest Jobs

    3. "Happy Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time

      Pros

      Love the benefits and bonus.

      Cons

      Slow grind up the pay ladder.

    4. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Closed Loan Reviewer in Vienna, VA
      Current Employee - Closed Loan Reviewer in Vienna, VA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Navy Federal Credit Union full-time (Less than a year)

      Pros

      Great leadership, relaxed work environment and excellent company culture

      Cons

      The work can be monotonous and repetitive.

      Advice to Management

      Keep up the good work

    5. "Wonderful Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Member Service Representative in Vienna, VA
      Former Employee - Senior Member Service Representative in Vienna, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Navy Federal Credit Union full-time (More than 10 years)

      Pros

      Amazing benefits. Many perks and discounts. Relaxed environment. Growth potential. College courses offered on main campus. Tuition reimbursement. 401K matched up to 7%.

      Cons

      Some awful managers. Not too many but there are some and they are biased towards who t in ey like. Saw if first hand 3 times. Most departments don't pay well, justification is the great benefits. Low pay raises offered once a year. Contact center and branches are the toughest positions to work for. Contact center is micro managed. Work life balance difficult for branch employees.

    6. "Doing great work for great people!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Vienna, VA
      Current Employee - Anonymous Employee in Vienna, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (More than a year)

      Pros

      - Work/life balance
      - Career progression and diversification opportunities
      - Supportive leadership
      - Benefits

      Cons

      Limited work from home flexibility

      Advice to Management

      Consider equipping employees with docking laptops and work from home flexibility with appropriate performance tracking technology

    7. "Mortgage Support Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - MSA in Vienna, VA
      Current Employee - MSA in Vienna, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (Less than a year)

      Pros

      Fantastic culture. Everyone works hard to contribute to the overall goal of sustaining our livelihoods are working professionals.

      Cons

      Some production teams can seem a bit too metric-based.

      Advice to Management

      Keep doing what you're doing. Don't change a thing.

    8. "Awesome family workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Facilities Coordinator in Milwaukee, WI
      Current Employee - Facilities Coordinator in Milwaukee, WI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (More than 8 years)

      Pros

      Everyone treats you like family

      Cons

      The pay and benifits could be better.

      Advice to Management

      Would like to see a bonus structure for my position.

    9. "Full Time Member Service Representative II"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time

      Pros

      The benefits are great and they promote work/life balance.

      Cons

      The pay seems to be lower than most equivalent positions.

      Advice to Management

      N/A

    10. "Excellent employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Vienna, VA
      Current Employee - Anonymous Employee in Vienna, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Navy Federal Credit Union full-time (More than a year)

      Pros

      Management is very nice. Nothing negative here.

      Cons

      Stressful hours sometimes but no big deal.

      Advice to Management

      Keep up the good work. DOn't change anything.

    Showing 822 of 884 reviews
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