Navy Federal Credit Union Reviews | Glassdoor

Navy Federal Credit Union Reviews

Updated October 20, 2018
822 reviews

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4.1
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822 Employee Reviews

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Pros
  • "You also get great benefits working there" (in 144 reviews)

  • "They consistently evaluate their total rewards to better accommodate their employees ensure I have a great work life balance" (in 48 reviews)

Cons
  • "Work/life balance was not great" (in 46 reviews)

  • "Large quantities of overtime expected and there is no work-life balance" (in 13 reviews)

More Pros and Cons

  1. "Great place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative
    Current Employee - Member Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (Less than a year)

    Pros

    Training, Career Improvement Oppurtunities, Bonuses, hard work is rewarded.

    Cons

    Angry Member calls, stress management

    Advice to Management

    More stress relief solutions


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Vienna, VA
    Current Employee - Senior Business Analyst in Vienna, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than 3 years)

    Pros

    People, Work Atmosphere, Location and Benefits

    Cons

    Advancement paths not clear unless already in Management positions

    Advice to Management

    More Training and Job Prep

  3. "Happy Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time

    Pros

    Love the benefits and bonus.

    Cons

    Slow grind up the pay ladder.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Closed Loan Reviewer in Vienna, VA
    Current Employee - Closed Loan Reviewer in Vienna, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Navy Federal Credit Union full-time (Less than a year)

    Pros

    Great leadership, relaxed work environment and excellent company culture

    Cons

    The work can be monotonous and repetitive.

    Advice to Management

    Keep up the good work


  5. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Member Service Representative in Vienna, VA
    Former Employee - Senior Member Service Representative in Vienna, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Navy Federal Credit Union full-time (More than 10 years)

    Pros

    Amazing benefits. Many perks and discounts. Relaxed environment. Growth potential. College courses offered on main campus. Tuition reimbursement. 401K matched up to 7%.

    Cons

    Some awful managers. Not too many but there are some and they are biased towards who t in ey like. Saw if first hand 3 times. Most departments don't pay well, justification is the great benefits. Low pay raises offered once a year. Contact center and branches are the toughest positions to work for. Contact center is micro managed. Work life balance difficult for branch employees.


  6. "Doing great work for great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vienna, VA
    Current Employee - Anonymous Employee in Vienna, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than a year)

    Pros

    - Work/life balance
    - Career progression and diversification opportunities
    - Supportive leadership
    - Benefits

    Cons

    Limited work from home flexibility

    Advice to Management

    Consider equipping employees with docking laptops and work from home flexibility with appropriate performance tracking technology


  7. "Mortgage Support Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MSA in Vienna, VA
    Current Employee - MSA in Vienna, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (Less than a year)

    Pros

    Fantastic culture. Everyone works hard to contribute to the overall goal of sustaining our livelihoods are working professionals.

    Cons

    Some production teams can seem a bit too metric-based.

    Advice to Management

    Keep doing what you're doing. Don't change a thing.

  8. "Awesome family workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Coordinator in Milwaukee, WI
    Current Employee - Facilities Coordinator in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than 8 years)

    Pros

    Everyone treats you like family

    Cons

    The pay and benifits could be better.

    Advice to Management

    Would like to see a bonus structure for my position.


  9. "Full Time Member Service Representative II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time

    Pros

    The benefits are great and they promote work/life balance.

    Cons

    The pay seems to be lower than most equivalent positions.

    Advice to Management

    N/A


  10. "Excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vienna, VA
    Current Employee - Anonymous Employee in Vienna, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than a year)

    Pros

    Management is very nice. Nothing negative here.

    Cons

    Stressful hours sometimes but no big deal.

    Advice to Management

    Keep up the good work. DOn't change anything.


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