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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union

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Navy Federal Credit Union Reviews

Updated Aug 2, 2021

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Found 1,499 of over 1,618 reviews

4.1
76%
Recommend to a Friend
90%
Approve of CEO
Navy Federal Credit Union CEO Mary McDuffie
Mary McDuffie
336 Ratings

Ratings by Demographics

This rating reflects the overall rating of Navy Federal Credit Union and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    Great Company

    Jul 24, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The salary is great, they pay very well. Benefits are good too.

    Cons

    They promote empowerment but very rarely listen to low level employees.

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  2. 3.0
    Former Employee, more than 5 years

    Good and Bad here

    Jul 7, 2021 - Mortgage Processor III in Pensacola, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great opportunity to learn a skillset. High skillcap, mastery in mortgages here will set you up for many companies. Peers are great. Benefits are some of the best in the industry

    Cons

    Management is terrible. If you are lucky you will end up with that one great supervisor. However, most are just terrible. They like to promote favorites, and visibly demonstrate favoritism in how they coach and train employees

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    2 people found this review helpful
  3. 4.0
    Former Employee

    Great company but needs management controls

    Jul 1, 2021 - Student in Saint Petersburg, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, competitive pay, internal opportunities

    Cons

    Management can choose favorites, unprofessional managerial behavior, hard to grow at branch level

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  4. 5.0
    Current Employee, less than 1 year

    Love It So Far!

    Jul 15, 2021 - Member Service Representative I in Pensacola, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good training. Great benefits. Much paid time off. Big company lots of chances for career improvement.

    Cons

    Military style chain of command means if your superior is not in love with you can cause issues. Being at a desk 40+ hrs a week.

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  5. 5.0
    Current Employee, less than 1 year

    Great Benefits

    Jul 20, 2021 - Member Service Representative in Beaufort, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Full dental, health, vision, and retirement benefits for part-time employees.

    Cons

    Days off for part-time employees are only 7.5 days per year

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  6. 5.0
    Current Employee, more than 1 year

    Great Company

    Jul 21, 2021 - Business Intelligence Analyst in Pensacola, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -The benefits are great -The mission of serving our armed forces

    Cons

    The training/onboarding could be better

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  7. 4.0
    Former Employee, more than 3 years

    Great company!

    Jul 26, 2021 - Workforce Management Analyst in Pensacola, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent company, great benefits, good food on campus, gym and medical on campus. Cubicles on the floor, very nice buildings, nice bonus

    Cons

    Very weary of allowing employees to work from home. Struggled for years to have a few days at home due to commute. Would not budge on this issue.

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  8. 4.0
    Current Employee, more than 1 year

    A great place, with great people and benefits!

    Jun 9, 2021 - Member Service Representative in Pensacola, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Navy Federal has incredible benefits! Not only do they provide vision, dental, and health, but in the larger operations centers have on-site healthcare facilities that can function as your primary care physician. When Flu season comes, Navy federal makes it very easy to get your flu shot. You can even have your flu shot brought and administered to you at your desk!

    Cons

    As Navy Federal is a very large organization, it can often be difficult and a lengthy process to get insight and suggested changes to those who are able to take action on them.

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  9. 5.0
    Current Employee

    Great company

    Jul 19, 2021 - Member Service Representative in Pensacola, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome benefits, great campus! Always looking to improve

    Cons

    Sometimes it gets a little political especially if you want a promotion

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  10. 5.0
    Current Employee, more than 3 years

    Great benefits

    Jul 21, 2021 - Assistant Manager in Tacoma, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great team environment with caring leaders

    Cons

    slow promotion process takes a long time

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Viewing 11 - 20 of 1,499 Reviews

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