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Navy Federal Credit Union

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Navy Federal Credit Union

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Navy Federal Credit Union Employee Reviews about "navy federal"

Updated Oct 20, 2021

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Found 58 of over 2,234 reviews

4.1
79%
Recommend to a Friend
87%
Approve of CEO
Navy Federal Credit Union CEO Mary McDuffie
Mary McDuffie
690 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Benefits are great and worth(in 450 reviews)
  • "Great pay and you can move up in the company fast(in 186 reviews)
  • "Yearly bonus and thats about it(in 99 reviews)
  • "The culture is great and there's always someone to help if you aren't sure about something.(in 67 reviews)
  • "Great people to work with(in 47 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "navy federal"

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  1. 4.0
    Current Employee, more than 5 years

    Love it here!

    Feb 13, 2017 - Business Operations Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Navy Federal truly cares about its members and employees! Member service comes first above all else, and the employees care and want to help. We are empowered to make decisions that best assist the member, and don't have to constantly worry about someone looking over our shoulder. The people that I work with everyday, I've become very close with and we really are like a family. Another big pro is that NFCU recently released teleworking opportunities for employees who meet certain criteria. Although this is still a pilot phase, it has so far worked out very well for the individuals that I know of who chose to do it. I myself did not want to because I enjoy coming into the office. The yearly bonus! The company holds a week long celebration each year for us. Everyday there is some sort of treat available, like coffee, snacks, and fruit. NFCU takes feedback from its employees very seriously. Recognition is given for submitting ideas to change existing policies and procedures, and having that idea implemented.

    Cons

    Although the salary is very competitive, yearly merit increase percentages could be higher. Also, it would be nice to see more opportunity for promotion. Hopefully this will come about when our next building goes up!

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  2. 2.0
    Former Contractor, more than 1 year

    Misleading

    Dec 1, 2019 - Mortgage Loan Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company has great benefits but only if you get hired on as Navy Federal Employee.

    Cons

    In the mortgage area you come on as a contractor and can stay there for years without becoming an actual employee of Navy Federal

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    1 person found this review helpful
  3. 5.0
    Former Employee

    Great company to work for

    Mar 15, 2015 - Member Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a great company all around. Navy Federal is very fair to its employees and I was proud to work for them. The benefits and compensation were excellent. I didn't work there long enough due to a move, but there were opportunities for advancement.

    Cons

    My only complaint is the management team members I worked for were not that spectacular. The branch manager in particular was too hard on the employees in a very unprofessional way and was quite rude to everyone. This was brought to human resources' attention by numerous employees and nothing was done.

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    2 people found this review helpful
  4. 5.0