Naylor Association Solutions Inside Sales Representative Reviews | Glassdoor

Naylor Association Solutions Inside Sales Representative Reviews

Updated Aug 19, 2019

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Found 8 reviews

3.0
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Naylor Association Solutions CEO Alex DeBarr
Alex DeBarr
4 Ratings
  1. Helpful (1)

    "Advertising Sales"

    StarStarStarStarStar
    Current Employee - Inside Sales Representative in Gainesville, FL

    I have been working at Naylor Association Solutions full-time for less than a year

    Pros

    This company cares about their employees, wants them to succeed. This is a sales environment, if you want to make money, you have to make calls, however, as long as you are doing your job, working hard, and being a team player, you will find success here. Phone sales, even B2B is not for everyone, however, for a motivated sales professional this is a great place to work. Positive attitude, everyone is very... willing to help, and management knows if employees succeed, management succeeds.

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    Cons

    I have yet to find any

    Naylor Association Solutions2018-01-05
  2. "Not a place to begin your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative 

    I worked at Naylor Association Solutions full-time for less than a year

    Pros

    The employees here are really friendly. They have an 8:30a-5p workday with a 1 hr lunch.

    Cons

    The training will convince you that this place is Nirvana and the products sell themselves, but you will quickly learn this is untrue. Then when you attempt to seek coaching or assistance from management they will only tell you how great you're doing then, one day without notice, tell you that you're not doing "great" enough and give you the opportunity to quit vs. being fired.

    Advice to Management

    Work on your training, ramp-up practices - it's incredibly difficult to gain traction as a new hire. Yes, you can point to the people that have been here 300 years and say how great they're doing, but that's not practical or helpful for newbies. Also, your benefits are *insanely* expensive!!

    Naylor Association Solutions2019-08-19
  3. Helpful (4)

    "Inside Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Naylor Association Solutions full-time for less than a year

    Pros

    Good co-workers to work beside. Some of the management is nice and you can tell they're just doing their job and what they have to do. You can tell the way they have to treat the sales people affects them.

    Cons

    Revolving door. Highest turnover I've ever experienced. Out of your entire class, maybe two if any will be there 3 to 4 months from your hire date. They hire talented people but don't invest the time in them that they claim they will. They will tell you it takes about a year to figure out the job but will only keep you a few months even if you show improvement and follow all their steps. They had an internal issue... caused by executives that caused a lot of good people to lose their jobs.

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    Advice to Management

    Stand up to executives in regards to developing your talent instead of hiring 20 new people every couple months. Stop giving people a countdown deadline to the day you all choose to "part ways". Nobody is going to dedicate their last couple of weeks to hitting their goal if they know they will be fired in the end. Instead they will be focused on finding new employment. I mean I know business is business but karma is... karma as well. You can't mess with people's lives and expect nothing to come of it.

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    Naylor Association Solutions2016-10-18
  4. Helpful (7)

    "Definitely Short Term"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside-Sales Representative in Alpharetta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Naylor Association Solutions full-time for less than a year

    Pros

    Flexible work shift, informative training, great work location

    Cons

    In the interview you're told that some people are making over 6 figures. That's actually true, their are two individuals to 3 individuals that they absolutely cherish and they get all of the old accounts that you worked your butt off to close in your short time working there. Everyone is married to someone there and it's a very weird culture. It's a great place to work to gain some experience and challenge your... sales ability. It's also good if you need something to put some cash in your pocket for a while until you find a career focused sales job. The training was good and so are the choice of work hours. Also, what I hated about my job is I had to take go home to find leads to call after working. You're always researching leads to call. If you don't find your own leads you're screwed and you cannot meet the call volume daily quota. However, I would not recommend this company if you are seeking something long term and stable. Naylor gets pretty stressful after your first full month and your job is definitely threatened after about 90 days. Also, for me I am not good at selling advertising on a project I don't believe in so it's hard to make your commission. You may get 1 decent project and the rest are projects that the seasoned reps reject. Sometimes you are not given enough projects to make your ever increasing monthly goal. Don't get sucked in. The staff that's been there for a while are tight knit and are very phony. They care nothing about you. But hey, Naylor seems like they are no different in culture than any other large company out here. No one seems to care anymore.

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    Advice to Management

    You've had the opportunity to be blessed with seasoned and new talent. I mean a lot of those people can sell their butts off. Unfortunately none of it matters to you because for some reason people are nothing more than a number. You use them for the miles you can get out of them and you go on to the next and the cycle repeats. I guess that's working for you! Also, you need to set realistic sales goals because people... cannot make a living long-term from the base salary.

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    Naylor Association Solutions2014-10-03

    Naylor Association Solutions Response

    February 2, 2016Manager

    Thank you for voicing with Naylor your concerns. We do not intend to create a stressful work environment for employees. Rather, we seek to provide a comfortable work environment with extensive opportunities to succeed. The workload assigned is meant only to create success for our employees.

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  5. Helpful (6)

    "This is a micromanaged phone call sales factory. "Burn them and turn them!" Look for something better that has a future!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Naylor Association Solutions full-time for less than a year

    Pros

    Training is very good. There are many co-workers that are very nice hard working people. Nice office building.

    Cons

    Extremely high turn over. Many are fired if they don't quit first even a year or so into the job. There is no feeling of security in this position because your performance is dependent on the books you are given to work on and that can change at any point. People are started off with books and categories that no one else wants. Everyone is stressed about their future in this position. At the end of every month there... is a firing squad. Just about anyone is hired that can dial a phone. Very unprofessional work environment due to lack of quality work history and education level of some of the staff. A considerable amount of fraternizing going on and people in management are married to one another. Sales projects are controlled by these managers and not fairly distributed. All leads to call are generated by yourself looking up lists from on line directories, phone listings, blue book, yellow pages etc. You are expected to do all of this research AND make 60 or more outbound phone calls each and every day ( many voice mails). As for the "work life balance" that is a joke. You can pick a schedule of 7:30-4, 8:30-5 or 9:30-6 but you had better not be late or leave early and your lunch better be 1 hour from 12-1 then back to the phones.You will be docked for the time gone. Pay is a draw for 24 months and is actually broken out hourly so you are paid for a 7.5 hour day even though it's 8.5 hours (not paid for lunch break) but if you work through lunch you can not leave early even though you worked the 7.5 hours you had a draw for. If you stay late a day or work form home lead sourcing, you can't come in late or leave early to compensate. Management walks up and down the isles to assure phone calls are being made and "offer help". Your calls are listened in on without your knowledge and recorded as well. People that do manage to be there for awhile don't want to get to know Newbies (under 1-2 years) because they know they probably won't be there long. The office equipment is old and worn out. Almost all of the chairs that are to be sat in for 8+ hours are broken and very uncomfortable. The Computers are slow and the keyboards are very dated as well. There many employees who are young, very immature, unprofessional and behave poorly. It is very difficult to work under these types of circumstances. Most everything written in these reviews below is true however the CEO will disapprove of each and every one of them including this one.

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    Advice to Management

    Wake up... smell the roses... clean house! Disapproving of the truth does not fix your problems in the Alpharetta, GA office.People that are posting on here are telling it as it is whether you like it or not. Hard core good business practices is what is needed. Hire good people, set reasonable expectations, don't tolerate childish behavior and sales managers married to one another. Set your management up to be... unbiased and not so in it for themselves.

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    Naylor Association Solutions2014-05-03
  6. "The worst example of Corporate America!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Naylor Association Solutions full-time for more than a year

    Pros

    Flexible work schedules, association knowledge, structured training, skill development, a great example of how NOT to operate a business, salary AKA draw, lots of training and development

    Cons

    Where do I begin? This is by far the worst example of a Corporate America experience I have ever had!! The turnover is extremely high and if you don't belong to the good ole boys club or are dating someone in management, your chances of succeeding are slim to none. The management at Naylor is incompetent and seemingly racist. The new people are put on projects that are destined to fail and when they leave, the... senior rep(s) gets their accounts and commissions. This seems more like a racket than a viable organization!!

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    Advice to Management

    Diversify...if everyone is thinking the same, how will you progress? If everyone looks the same, how can you be tolerant? If everyone is dating everyone, how can you remain impartial?

    Naylor Association Solutions2012-11-23
  7. Helpful (1)

    "High Turnover, Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Alpharetta, GA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Naylor Association Solutions full-time for more than a year

    Pros

    Good phone sales training for someone new to sales or fresh out of college. Flexible shifts starting at 7:30, 8:30, 9:30AM. Health/dental benefits, company-paid minimum life insurance.

    Cons

    No paid vacation or sick time. Unmatched 401k. Starting draw offered is $30k. Commission and bonuses go down or are taken away beginning after six months and after two years goes to straight commission. Turnover is about 80% in the first year requiring a new rep class on average 6x per year. Outbound calls are expected to be 55 per day. Management took away a sales rep bonus during the second half of last year due... to “an accounting error.” You “get to be comfortable” with a jeans day reward if sales goals are met. Managers have either poor people skills/good knowledge or vice versa.

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    Advice to Management

    Hire intelligent, seasoned managers and allow them to make improvements. Be fair with your commission schedule; as limited as management is, good reps earning good pay will stay longer if they can make decent money and feel appreciated. Improve benefits, give paid vacation time off, start a matching 401k program.

    Naylor Association Solutions2012-05-22
  8. "great income potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Inside Sales Representative in Gainesville, FL
    No opinion of CEO

    I have been working at Naylor Association Solutions

    Pros

    income potential and warm atmosphere...good people

    Cons

    job has gotten to be grind, boring need new projects to spice it up

    Advice to Management

    listen to the veteran sales guys that are getting it done very day

    Naylor Association Solutions2012-03-22
Found 8 reviews