Neiman Marcus Reviews in Dallas, TX | Glassdoor

Neiman Marcus Dallas Reviews

Updated January 12, 2018
165 reviews

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Dallas, TX

3.0
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
98 Ratings

165 Employee Reviews

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Pros
Cons
  • Schedule and work life balance (but that's retail (in 27 reviews)

  • Upper management disregards employee feedback (in 40 reviews)

More Pros and Cons

  1. Helpful (2)

    "Used to be stellar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Spcialist- Cosmetics in Dallas, TX
    Former Employee - Product Spcialist- Cosmetics in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (More than 5 years)

    Pros

    When I first started in 2011, I loved the company! It was a positive, luxurious, exclusive environment. 401K is good.

    Cons

    The company was sold to another in fall 2013 and many things changed. Change is good, but in this case, no. Retail has changed a lot and NM just can't keep up. Vacation accrual is horrible!

    Advice to Management

    Try not to micro-manage so much and be ahead of the competitors. Be the trendsetter, not the follower.


  2. "WFH Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WFH Associate in Dallas, TX
    Former Employee - WFH Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neiman Marcus part-time (More than a year)

    Pros

    Speaking to diverse group of people, the discount to purchase items from Neiman Marcus and affiliates, and opportunities to increase income.

    Cons

    Micro Management, Contradicting feedback from management, Avoidance of employee availability to work a specific schedule, scheduling never provide feedback that message was received when a voicemail is left. Changing schedule without taking into account employees availability. Very old DOS system that is not user friendly. Very slow network

    Advice to Management

    Effectively listen to your employee, do not discount an employee when availability was provided in advance, develop and provide the tools to become a resourceful employee. Upgrade the ordering system

  3. "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Dallas, TX
    Former Employee - Business Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    Discounts
    Not much else is really a pro

    Cons

    Worst management I have ever encountered - managers are not trained well to effectively do their jobs

    Advice to Management

    Hire people who are capable of making decisions and not adopting the prevalent passive aggressive attitude that is in full swing at NM


  4. Helpful (3)

    "People that actually do the work are great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Graphic Designer in Dallas, TX
    Current Employee - Senior Graphic Designer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    30% discount / samples sales

    Cons

    office hours are same as store hours. have to work a lot of holidays
    too top heavy. too many cooks and the main goal of what's best for the customer gets lost in the egos of managers and merchants looking out for themselves and their numbers.

    Advice to Management

    Think about the customers more instead of how to make money. The money will come if you are genuine and you are not.


  5. Helpful (2)

    "Terrible Executive Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Communications in Dallas, TX
    Former Employee - Corporate Communications in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neiman Marcus full-time (Less than a year)

    Pros

    The discount can be decent.

    Cons

    Negative corporate culture, tools to do your job are out dated, executive spending and bonus structure is part of the reason the company is in debt. Greedy inexperienced senior management gives little care to the long term growth of the company. Many think they are celebrities or royalty in retail but outside of NM they are a joke.

    Advice to Management

    CLEAN HOUSE or sink like the titanic.


  6. Helpful (1)

    "Assistant Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    High energy
    Luxury product assortment
    Established company and regarded positively in fashion industry
    Corporate perks such as sample sales, discount days
    Worth ethic standard very high-- learn to work efficiently and proactively
    Close relationships with management and vendors
    Opportunities to learn skills in Excel

    Cons

    High expectations with little direction given
    Daily fire drills
    Learning through tip sheets versus coaching
    Bad management/leadership
    Little praise/reinforcement
    Challenge to progress in corporate structure quickly

    Advice to Management

    It would be valuable to put more into skill development and coaching "best practices."


  7. Helpful (1)

    "Assistant Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX
    Negative Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (More than a year)

    Pros

    Great exposure working with high profile brands, company is well respected.

    Cons

    Non-competitive salary, high employee turnover, systems/tools are inefficient for the workload

  8. Helpful (3)

    "It was great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Dallas, TX
    Former Employee - Warehouse Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    You are able to train for different departments and work at your own pace

    Cons

    You don't necessarily have work to do all day every-day so that will cause your production to be low


  9. "Corporate Buying Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Corporate Buying in Dallas, TX
    Former Intern - Corporate Buying in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Neiman Marcus as an intern

    Pros

    Amazing company culture. Attire is business casual but fashionable, which was a plus. The internship program is great and interns are treated as valuable members of the team and actually given tasks. Great basis for future endeavors working at a company with such a strong reputation and a great intern program.

    Cons

    Opportunities are only in the Dallas office, program following the internship (EDP) is only for buying office, no opportunity to explore paths in marketing, finance, etc.


  10. Helpful (2)

    "Great people - poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Dallas, TX
    Former Employee - Assistant Buyer in Dallas, TX
    Negative Outlook
    No opinion of CEO

    I worked at Neiman Marcus (More than a year)

    Pros

    -Really great people, by starting in EDP you feel like a part of the "NM family" and you learn a lot very quickly.
    -EDP is an excellent program
    -Asst Buyers are given a lot of responsibility and ownership over the role

    Cons

    -The transition to the new operating system made the Asst Buyer role more of a data entry role and was easily the worst thing to happen to the company
    -Everyone is afraid of being let go


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