Neiman Marcus Reviews in Dallas, TX | Glassdoor

Neiman Marcus Dallas Reviews

Updated April 26, 2017
142 reviews

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Dallas, TX

3.0
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
87 Ratings

142 Employee Reviews

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Pros
Cons
  • Schedule and work life balance (but that's retail (in 26 reviews)

  • Corporate turnover is very high and upper management takes too long to react to needed changes (in 39 reviews)

More Pros and Cons

  1. "Graphic Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Dallas, TX
    Current Employee - Graphic Designer in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (Less than a year)

    Pros

    Freedom, great workplace, friendly people, collaborative environment, good health insurance

    Cons

    Vacation time not great, corporate environment follows the store schedules, which means very few holidays observed


  2. Helpful (3)

    "Sales Audit Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Audit Accountant in Dallas, TX
    Former Employee - Sales Audit Accountant in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (Less than a year)

    Pros

    Discount. Decent pay in corporate office. Wear jeans to work. Can work from home on rare occasion

    Cons

    Very high turnover. People are nice, but not a very social group. Severe micro-management. Poor benefits - PTO is basically industry minimum. High deductible insurance. Very few paid holidays since corporate office stays on store schedules. Outdated accounting software systems. Still printing unnecessarily in mass quantities. BIGGEST CON - company is not performing well (although not many retail industries are), announced a few weeks ago that selling the company is an option. I found this position through a recruiter, and when I called them to tell them the news, they said other employees in corporate were looking to jump ship as well. Thankfully I found a new position quickly. Whether they sell now or not, they are billions of dollars in debt and the outlook for Neiman is not positive. If you're looking for a long term career, look elsewhere. If you're looking for a short term career, look elsewhere still - you can find a company that has updated software systems and better PTO/benefits.

    Advice to Management

    Management is actually very informative and communicate well. Doesn't change the fact that the company is tanking and will inevitably fail in the long run. I hope not for their sakes


  3. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (More than 10 years)

    Pros

    Pride in your work, felt part of a team and contributed to bottom line

    Cons

    Little support from upper management


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  5. Helpful (20)

    "Great retail name in trouble. Lots of worry about job security."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in Dallas, TX
    Current Employee - Executive in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Neiman Marcus full-time (More than 10 years)

    Pros

    Some of the people.

    Cons

    Ever since the first private buy-out, we've been drowning in debt. Only people who benefiting (beside Smith family) were very top execs who got to sell all their options for over $100 a share. Then, TPG and WP did a dividend recap that allowed very small number of top execs to sell some of the tiny amount of stock private equity firms left for company. When recession hit, everything was tightened. No raises, lower bonus potential, but no one was going to hit plan anyway. Company "hyped" buy-out by present owners as real win for company. Not true. Just more debt. More layoffs, except in certain areas. Tech Lab was created that ended up providing nada to company except "magic mirrors" that only create magic sales. Asia was going to big big opportunity. Company didn't dive in which was good since it limited risk. But strategy non-existent, Chinese partner weak. That was bust and over in 18 mos. CUSP another bust. Bought small German retailer for reasons unknown. What was reasoning? We weren't going to expand into Europe with NM stores, so what is My Theresa doing for us? Business is very tough, people worried about job losses if another retailer buys us, so morale poor. A lot of folks spending more time looking for new job during the day than getting their work done. We've got so much debt, no way to ever go public. Don't think we can make debt payments that are coming due. No private equity buyers out there b/c too much debt combined with weak results. Can't go public for same reason. And who might buy us? Hudson Bay? This was small Canadian retailer (The Bay, sort of,like Macy's). They bought Lord and Taylor, and then Saks. Recently announced major acquisition in Europe. Sounds like they have a vision, a strategy, a plan, and have money available to execute it. They are supposedly considering buying us, but we don't have own valuable real estate (like Saks NYC store) that HBC can sell/leaseback. Plus overlapping markets with Saks.

    I have been here for long time and used to think the world of NM. We were the best!!!. But ever since the first buy-out, things have gone down hill. 2005 investors over-paid for company, b/c they thought they could add 20 full line stores, show solid, consistent gains in top line growth and EBITDA, and then flip is in IPO. Great Recession occurred, owners realized that NM was never going to be 50+ stores, not enough markets. They paid themselves a $500 million dividend (adding more debt to NM) which just hurt us more. Hoped new owners had a plan, but they didn't. Katz and team knew how to execute (or thought they did) but we didn't have a vision. NYC store: spending a lot, will be our biggest store, but won't earn enough money to pay down debt. After failures of CUSP, China and My Theresa (maybe not a failure but a waste of money), doesn't seem like Karen knows what to do (Tansky was still here for Cusp). She just cuts positions, hours, salaries, benefits, but she and her top circle still make a lot of money. See it every year when the proxy comes out. They make millions while Company is rapidly becoming sinking ship. She may get big payout with her CONTRACT if we're sold, but most of us will get little or nothing and will have to find new jobs.

    Advice to Management

    Don't have any. Advice to Board: it's probably way too late, but,you should have done our homework, seen business since 2008/2009, failed store expansion, failed new ventures and made a change at the top after you came on board. Found a CEO who had vision for company and could pull it off.


  6. "Great people, lacks innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (More than 10 years)

    Pros

    Summer Hours, Great co-workers,

    Cons

    Lack of recognition and outdated processes / procedures


  7. "Great company, they take pride in thier work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX
    Recommends
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    Great Product and great vendors. It is a unique experience that is great for Business development

    Cons

    Pay is lower than the industry average but the job quality is great


  8. Helpful (3)

    "New Systems - Role of an AB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Dallas, TX
    Former Employee - Assistant Buyer in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    Discount, Sample Sales, Co-Workers in Corporate Office

    Cons

    Let me tell you about this place. It started off so well, then they implemented a new inventory system to mess everything up. Literally nothing worked properly, but yet we were still expected to do things correctly. Everything came down onto the assistant buyers and the coordinators. Our individual teams helped one another, but when push came to shove, it was all up to the AB's. THEN they had the audacity to tell us to come in on Saturday's, like what? You want me, to come into this place on my weekend AND you want to extend my day an hour, I cannot deal. Things are not getting better, but we are getting used to working in the systems. Still would like a raise though.

    Advice to Management

    Care about us AB's, like ACTUALLY care. Because if all 100+ of us decided to be "sick" for a week, this place would crumble.


  9. "Assistant Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than a year)

    Pros

    Lots of young people in the corporate offices.

    Cons

    Corporate turnover is very high and upper management takes too long to react to needed changes.

    Advice to Management

    Too many "levels" between upper and lower levels in the corporate office.


  10. "Not a good company to work for!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Accounts Payable in Dallas, TX
    Former Contractor - Accounts Payable in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Neiman Marcus as a contractor (Less than a year)

    Pros

    There are no Pros,well it is a job.

    Cons

    You have to pay to park everyday!

    Advice to Management

    Treat your employees better, you could at least provide free parking for them and cups, napkins and utensils in the break rooms.


  11. "Everyday is a new day!"

    Star Star Star Star Star
    Current Employee - Vice President in Dallas, TX
    Current Employee - Vice President in Dallas, TX

    Pros

    Best assortments in the industry, talented associates, always pushing forward. Strong talent in merchant division. 110 year legacy upon which to build.

    Cons

    New systems are a big challenge. Inconsistent reporting, data, analysis, etc. Not enough bandwidth to effectively run reports, then the data is wrong.


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