Neiman Marcus Reviews | Glassdoor

Neiman Marcus Reviews

Updated September 19, 2017
925 reviews

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3.2
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
449 Ratings

925 Employee Reviews

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Pros
Cons
  • Schedule and work life balance (but that's retail (in 26 reviews)

  • Corporate turnover is very high and upper management takes too long to react to needed changes (in 39 reviews)

More Pros and Cons

  1. "Unsure how the company will move forward."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at Neiman Marcus full-time

    Pros

    Loved the people I worked with!

    Cons

    CEO needs to re-think how she is conducting business and have a plan before she reacts.

    Advice to Management

    Corporate executives need to have a plan before you react to the business.


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time

    Pros

    Great company, nice environment to work, good benefits

    Cons

    Full commission. Bring out the ugly side of human being.

    Advice to Management

    Change the full commission structure.

  3. "good..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Pros

    there are great employee discounts

    Cons

    not much room for mobility


  4. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (Less than a year)

    Pros

    Clinical that allow you to see new collections before they are released to the public. and seasonal discounts.

    Cons

    They have the business structured in such a way that you never truly make connections with the people you work with and for. You are falsely motivated to make sales for $10 or $20... while the managers make $100-$1000 off of every credit line you open for them.

    Advice to Management

    Give a more free clothes and better incentives!!


  5. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Pros

    Discounts on items if you enjoy shopping at the store

    Cons

    Its corporate and they don't care.

    Advice to Management

    Hire and Promote people who have actual education.


  6. "Great people - poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Dallas, TX
    Former Employee - Assistant Buyer in Dallas, TX
    Negative Outlook
    No opinion of CEO

    I worked at Neiman Marcus (More than a year)

    Pros

    -Really great people, by starting in EDP you feel like a part of the "NM family" and you learn a lot very quickly.
    -EDP is an excellent program
    -Asst Buyers are given a lot of responsibility and ownership over the role

    Cons

    -The transition to the new operating system made the Asst Buyer role more of a data entry role and was easily the worst thing to happen to the company
    -Everyone is afraid of being let go


  7. Helpful (3)

    "High Turnover, Low Payoff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Dallas, TX
    Former Employee - Marketing in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    ... Honestly, I can't remember any pros except Summer Fridays where you work half the day.

    Cons

    - Indecisive Executive team, always reworking the strategy and finite details up until the last minute causing teams heavy overtime hours, and countless hours of wasted time and effort.
    - Lack of recognition
    - Lack of communication
    - Lack of benefits
    - Lack of clear and cohesive direction
    - Annual layoffs
    - High turnover
    - Low pay
    - Lack of upward mobility
    - Lots of condescension & entitled attitude.

    Advice to Management

    Communicate to departments to enable collaboration and partnership. Meetings behind closed doors and breadcrumb communication simply causes confusion, misinterpretation and incredible risk for error, where the blame is then placed on those who execute. Unfair? I think so. Not everything needs to be a secret. Empower your employees to perform to the standards you set before them. Don't set them up for failure. Don't be too entitled to communicate with 'the little people'. Entitlement is small mindedness.

  8. "average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Pros

    discount is great but that's about it.

    Cons

    long hours on your feet all day and catty sales team.

    Advice to Management

    optimize.


  9. Helpful (1)

    "Giorgio Armani Cosmetics product specialist / mu artist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Pros

    Working for the only luxury retailer left in San Diego provided exposure to the who's who in America's finest city. In addition , I had worked for GAC for six years at Saks prior to Saks closing in San Diego . The Armani woman is always understated and elegant . I can honestly say I have yet to become as passionate about another makeup brand as I was for Giorgio Armani Beauty.

    Cons

    Neiman Marcus plays very dirty. My first couple years were stellar and I maintained my rockstar status until our only competitor in the mall started selling GAC

    Advice to Management

    value your associates who are passionate about the products they sell for YOU . Get rid of the old school scare tactics with the hourly employee. Nobody wins


  10. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than 10 years)

    Pros

    Good employees and company philosophy

    Cons

    Competitive compensation in Merchant organization


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