Neiman Marcus Reviews | Glassdoor

Neiman Marcus Reviews

Updated March 23, 2017
864 reviews

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3.2
Star Star Star Star Star
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Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
419 Ratings

864 Employee Reviews

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Pros
Cons
  • Schedule and work life balance (but that's retail (in 25 reviews)

  • Corporate turnover is very high and upper management takes too long to react to needed changes (in 38 reviews)

More Pros and Cons

  1. "Great company, they take pride in thier work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX
    Recommends
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    Great Product and great vendors. It is a unique experience that is great for Business development

    Cons

    Pay is lower than the industry average but the job quality is great


  2. "Working for Neiman's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention
    Current Employee - Loss Prevention
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than a year)

    Pros

    Neiman's has a very diverse and great group of professionals who run the day to day operations. Great leadership and a fun work environment. This is a great place to get started on your career and to learn the ins and outs of trade,.

    Cons

    Retail is retail and there are a number of cons that come with it.


  3. "sales"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time

    Pros

    good company to work for

    Cons

    will have to work holidays and weekends


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  5. "Everywhere has its good and bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Ambassador in Austin, TX
    Current Employee - Brand Ambassador in Austin, TX

    I have been working at Neiman Marcus part-time (Less than a year)

    Pros

    Good company to work for. Micro-management doesn't exist. Professional working environment.

    Cons

    They are strict on their hours. If you exceed your minimum working hours, it may be very problematic.


  6. Helpful (5)

    "Great retail name in trouble. Lots of worry about job security."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in Dallas, TX
    Current Employee - Executive in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Neiman Marcus full-time (More than 10 years)

    Pros

    Some of the people.

    Cons

    Ever since the first private buy-out, we've been drowning in debt. Only people who benefiting (beside Smith family) were very top execs who got to sell all their options for over $100 a share. Then, TPG and WP did a dividend recap that allowed very small number of top execs to sell some of the tiny amount of stock private equity firms left for company. When recession hit, everything was tightened. No raises, lower bonus potential, but no one was going to hit plan anyway. Company "hyped" buy-out by present owners as real win for company. Not true. Just more debt. More layoffs, except in certain areas. Tech Lab was created that ended up providing nada to company except "magic mirrors" that only create magic sales. Asia was going to big big opportunity. Company didn't dive in which was good since it limited risk. But strategy non-existent, Chinese partner weak. That was bust and over in 18 mos. CUSP another bust. Bought small German retailer for reasons unknown. What was reasoning? We weren't going to expand into Europe with NM stores, so what is My Theresa doing for us? Business is very tough, people worried about job losses if another retailer buys us, so morale poor. A lot of folks spending more time looking for new job during the day than getting their work done. We've got so much debt, no way to ever go public. Don't think we can make debt payments that are coming due. No private equity buyers out there b/c too much debt combined with weak results. Can't go public for same reason. And who might buy us? Hudson Bay? This was small Canadian retailer (The Bay, sort of,like Macy's). They bought Lord and Taylor, and then Saks. Recently announced major acquisition in Europe. Sounds like they have a vision, a strategy, a plan, and have money available to execute it. They are supposedly considering buying us, but we don't have own valuable real estate (like Saks NYC store) that HBC can sell/leaseback. Plus overlapping markets with Saks.

    I have been here for long time and used to think the world of NM. We were the best!!!. But ever since the first buy-out, things have gone down hill. 2005 investors over-paid for company, b/c they thought they could add 20 full line stores, show solid, consistent gains in top line growth and EBITDA, and then flip is in IPO. Great Recession occurred, owners realized that NM was never going to be 50+ stores, not enough markets. They paid themselves a $500 million dividend (adding more debt to NM) which just hurt us more. Hoped new owners had a plan, but they didn't. Katz and team knew how to execute (or thought they did) but we didn't have a vision. NYC store: spending a lot, will be our biggest store, but won't earn enough money to pay down debt. After failures of CUSP, China and My Theresa (maybe not a failure but a waste of money), doesn't seem like Karen knows what to do (Tansky was still here for Cusp). She just cuts positions, hours, salaries, benefits, but she and her top circle still make a lot of money. See it every year when the proxy comes out. They make millions while Company is rapidly becoming sinking ship. She may get big payout with her CONTRACT if we're sold, but most of us will get little or nothing and will have to find new jobs.

    Advice to Management

    Don't have any. Advice to Board: it's probably way too late, but,you should have done our homework, seen business since 2008/2009, failed store expansion, failed new ventures and made a change at the top after you came on board. Found a CEO who had vision for company and could pull it off.


  7. Helpful (1)

    "Personal Shopper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fantastic company to work and shop

    Cons

    There are no cons for this company


  8. "my first time as a receiving associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time

    Pros

    Always something new to learn.

    Cons

    not enough hours at times.


  9. "Senior Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Irving, TX
    Current Employee - Senior Financial Analyst in Irving, TX

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    Pays well and is pretty stable

    Cons

    Terrible health insurance and other benefits


  10. "Great potential if self driven"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    Education and training is excellent
    Interesting clients
    Beautiful setting
    If you are talented you are recognized and treated well, offered advancement opportunities
    Tuition reimbursement and other benefits

    Cons

    Lack of income in slow months, especially when customer returns are deducted from paycheck without sales to replace (January and February)
    Strict dress code
    Competitive nature can bring out the worst in coworkers


  11. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time

    Pros

    good opportunities to advance in the company

    Cons

    not enough support inventory wise to promote sales



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