Neiman Marcus Reviews | Glassdoor

Neiman Marcus Reviews

Updated September 17, 2018
1,052 reviews

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3.2
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
500 Ratings

1,052 Employee Reviews

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Pros
Cons
  • "Does not value work life balance" (in 31 reviews)

  • "There only seems to be room for growth for those whom are miserable and not customer service oriented" (in 19 reviews)

More Pros and Cons

  1. "Beauty Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Estée Lauder Beauty Advisor in Fort Worth, TX
    Current Employee - Estée Lauder Beauty Advisor in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at Neiman Marcus full-time (Less than a year)

    Pros

    Great company with great pay and benefits. Staff is outstanding.

    Cons

    No cons for this location.


  2. "It’s like a museum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Ambassador in Denver, CO
    Former Employee - Beauty Ambassador in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (More than 5 years)

    Pros

    Beautiful store, with Beautiful merchandise.

    Cons

    Most of your sales are done using your work phone. Slow traffic in store.

  3. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time

    Pros

    Great base pay, plus commission. If you work with good people the day goes by so fast.

    Cons

    Poor mid level management, managers picking favorites, if sales people are greedy and don’t work together it creates a negative environment.

    Advice to Management

    Value your employees, do not micro manage.


  4. "Software Application Project Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Approves of CEO

    I worked at Neiman Marcus full-time (More than 5 years)

    Pros

    Wanting to use more technology to sell merchandise.

    Cons

    "Family" atmosphere among IT organization has declined over the past 3 years.


  5. Helpful (6)

    "Retail Titan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Paramus, NJ
    Former Employee - Sales Associate in Paramus, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Neiman Marcus part-time (More than a year)

    Pros

    Neiman Marcus has a completely different culture from any other retail establishment I've been a part of; they value their employees as human beings. I have never worked for a company so conscientiously respectful of work/life balance - a quality that I find particularly rare in retail. It's also the first retail company I've worked for that actively cultivated the careers of its employees as businesspeople, rather than treating sales associate positions as minimum-wage drudgery for college kids; it felt much closer to the culture of a white-collar office than a store at the mall.

    As a part-time employee in a department with some of the lowest price-points in the store, I was fortunate enough to have a base salary in addition to partial commission, and my base alone was well beyond minimum wage - it was actually about the same as I made when I left a supervisor position at a previous company.

    Cons

    Unfortunately, while the kind of luxury retail experience that Neiman Marcus pioneered is an enchanting idea, it's become all but entirely obsolete. The demographic that would once upon a time make a weekly trip of shopping and a luncheon at the cafe is aging out, and Neiman is struggling to compensate and rebrand itself. While the online business does seem to be thriving, the stores themselves are feeling more and more like auxiliary warehouses for the online business.


  6. "Good company to work for overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Dallas, TX
    Current Employee - Analyst in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    Great people to work for and with at a good salary.

    Cons

    Lots of changes, some for the better some not so much. The worst ones are the new health benefit packages for the current fiscal year. Employee costs are extremely high for good basic coverage. Affordable plans provide hardly any coverage at all - might as well not even have insurance!

    Advice to Management

    In addition to all the planned changes to keep the company viable in this day and age, HR needs to rethink the recent changes made to the health benefit packages, otherwise you will start loosing valuable employees to companies offering better compensation.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Palm Beach, FL
    Current Employee - Sales Associate in Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    Recognized and respected name in luxury retail. Nice selection of designers and merchandise. Great team of employees in Palm Beach.

    Cons

    Summer months on Palm Beach are brutal. Nearly every sales person goes in “arrears” which means when you finally do you start making sales as the season picks up, your check will be deducted to pay off the negative. This is an awful and antiquated way to work.

    Advice to Management

    Listen to what your employees are saying, especially if you want to retain good people. Times are changing, yes. One thing that will always remain constant is everybody wants the best service possible Reward your employees well for their service and dedication. The energy will change and the business will improve

  8. "Assistant Loss Prevention Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time

    Pros

    pay, hours, schedule, variety of employees and clients

    Cons

    politics, micro-management, constant change of direction


  9. "Sales associate and product specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Northbrook, IL
    Current Employee - Sales Associate in Northbrook, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time

    Pros

    Good hourly wage. A lot of good management

    Cons

    Aggressive sales people, no work/life balance. Not enough vacation time


  10. "no ones in the market for luxury anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neiman Marcus (More than 3 years)

    Pros

    exposure to fashion and surrounded by people who care about fashion

    Cons

    politics, severe competition and back stabbing. Useless HR

    Advice to Management

    I dont think they care


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