Neiman Marcus Reviews | Glassdoor

Neiman Marcus Reviews

Updated February 20, 2017
411 reviews

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Current Employees

3.3
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
203 Ratings

411 Employee Reviews

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Pros
Cons
  • Schedule and work life balance (but that's retail (in 25 reviews)

  • Upper management is real snobby (in 37 reviews)

More Pros and Cons

  1. "executive assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Dallas, TX
    Current Employee - Executive Assistant in Dallas, TX

    I have been working at Neiman Marcus full-time (More than a year)

    Pros

    learned a lot from my superiors

    Cons

    difficult environment where things were not detailed


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (More than 5 years)

    Pros

    Changed return policy to 60 days vs. unlimited. This should be better for Associates not to get commission reversal long after sale.
    Good employee discount -doubled several times a year.
    Health Benefits are decent.

    Cons

    Micro-management of client contact. Lots of busy work that does not produce sales.
    Commission only but expected to work like hourly
    Forcing focus off your own client list & how you have successfully run your business.
    Online NM drops gift cards, discounts everyday and 1-2 days before store promotion they have it online.

    Advice to Management

    Respect your sales people & allow them to run their business.
    Treat your employees well & your customers will be taken care of at a higher standard.
    Limit or eliminate competition with our online site.
    Set challenging but attainable sales goals. Unrealistic goals are discouraging not empowering.


  3. "Sorter"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Sorter in Irving, TX
    Current Employee - Sorter in Irving, TX

    I have been working at Neiman Marcus full-time (More than a year)

    Pros

    They train you well and from then own you used your training too new success in every thing you do at Neiman Marcus great place to work.the pay is great and biweekly is knot so bad.

    Cons

    Fast pace you got to be moving.


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  5. "Ship is listing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Negative Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than 10 years)

    Pros

    Surrounded by strong minded, smart people makes collaborations and accountability at a high level. Easy to accomplish goals in a productive environment.

    Cons

    Luxury segment is getting hammered, layoffs and reductions across all levels. High value employees at risk - tenure appears to not be a factor we are losing brilliant minds.


  6. "Order Filler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Filler in Irving, TX
    Current Employee - Order Filler in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (Less than a year)

    Pros

    The only pro is you get plenty of exercise while walking the warehouse to pick orders. There are no other Pros..

    Cons

    Never get 40 hrs a week. The night shift always gets stiffed on hrs. The day, and weekend shifts always get 40 and over but, not the night shift.

    Advice to Management

    Stop the favoritism.. It's wrong to ask just a few people if they would like to transfer to a different department to get more hours and then leave the rest still struggling.. You should be making room for ALL your employees not just your favorites...


  7. "Brand Ambassador"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Ambassador in Atlanta, GA
    Current Employee - Brand Ambassador in Atlanta, GA

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    Luxury retailer that house some of the best luxury brands.

    Cons

    Limited Opportunities For Advancement


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time

    Pros

    Team environment, Diverse experience, Opportunity for advancement

    Cons

    Lack of positivity, long hours


  9. "Assistant sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time

    Pros

    Good schedule (for retail)
    Good management
    good company culture

    Cons

    not a lot of growth opportunity


  10. "Rating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time

    Pros

    Very supportive management and great co-workers

    Cons

    The retail industry is suffering right now

    Advice to Management

    Need to take bigger risks


  11. "server"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time

    Pros

    benefits are good
    good hours

    Cons

    management lacks
    pay can be skewed by HR



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