Neiman Marcus Reviews | Glassdoor

Neiman Marcus Reviews

Updated April 26, 2017
877 reviews

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877 Employee Reviews

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Pros
Cons
  • Schedule and work life balance (but that's retail (in 25 reviews)

  • Corporate turnover is very high and upper management takes too long to react to needed changes (in 39 reviews)

More Pros and Cons

  1. "executive assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Dallas, TX
    Current Employee - Executive Assistant in Dallas, TX

    I have been working at Neiman Marcus full-time (More than a year)

    Pros

    learned a lot from my superiors

    Cons

    difficult environment where things were not detailed


  2. "Fur Storage Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fur Storage Coordinator in Dallas, TX
    Former Employee - Fur Storage Coordinator in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (Less than a year)

    Pros

    The staff was very friendly and always keep you included. good company to work for. very professional

    Cons

    the job was quite stressful and traveling back and forth was very hectic. did not recieve good enough training.


  3. "Seasonal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Associate - Seasonal in Irving, TX
    Former Employee - Customer Care Associate - Seasonal in Irving, TX

    I worked at Neiman Marcus part-time (Less than a year)

    Pros

    Great People. Great Location. Lots of computer work.

    Cons

    No benefits for Part-timers. Varied Work Hours.

    Advice to Management

    Keep the trainers


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  5. Helpful (1)

    "Sales Associate, Product Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook

    I worked at Neiman Marcus full-time (More than 3 years)

    Pros

    Great merchandise, nice physical surroundings

    Cons

    Management in-store is not keyed into front line sales people. They listened to department managers who may not always be the people with integrity.

    Advice to Management

    In-store management could gain insight into store's performance by considering feedback from front line associates


  6. "Sales Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Troy, MI
    Former Employee - Sales Specialist in Troy, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (Less than a year)

    Pros

    Great pay, nice people, good benefits, beautiful products. Even though the completion is tough everyone looks out for each other.

    Cons

    Lots of pressure to make goals and competition between sales associates due to working on commission makes working there uncomfortable. Not a lot of open communication and approachability with Department Manager.

    Advice to Management

    Better communication.


  7. Helpful (2)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (More than 5 years)

    Pros

    Changed return policy to 60 days vs. unlimited. This should be better for Associates not to get commission reversal long after sale.
    Good employee discount -doubled several times a year.
    Health Benefits are decent.

    Cons

    Micro-management of client contact. Lots of busy work that does not produce sales.
    Commission only but expected to work like hourly
    Forcing focus off your own client list & how you have successfully run your business.
    Online NM drops gift cards, discounts everyday and 1-2 days before store promotion they have it online.

    Advice to Management

    Respect your sales people & allow them to run their business.
    Treat your employees well & your customers will be taken care of at a higher standard.
    Limit or eliminate competition with our online site.
    Set challenging but attainable sales goals. Unrealistic goals are discouraging not empowering.


  8. Helpful (2)

    "Ship is listing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Negative Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than 10 years)

    Pros

    Surrounded by strong minded, smart people makes collaborations and accountability at a high level. Easy to accomplish goals in a productive environment.

    Cons

    Luxury segment is getting hammered, layoffs and reductions across all levels. High value employees at risk - tenure appears to not be a factor we are losing brilliant minds.


  9. Helpful (2)

    "Unfair work environment. regret working in such bad conditions."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Ambassador in Palo Alto, CA
    Former Employee - Beauty Ambassador in Palo Alto, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    Beautiful store. Store GM is great. PR is great. Some dept. Managers are good, most coworkers are helpful.

    Cons

    Few really bad coworkers ruin the environment. Not working as hard as others. Some workers receiving special treatment for being managers pet. No equal opportunities for all, management not facing the issues and definitely not supportive to grow into higher position. New HR not doing anything good for all staff, almost putting staff in fear, all staff is miserable not afraid to lose their job so they don't speak up. Very uncomfortable place at the moment. I've been here over a year and some people in the store have never even said hello to me. 15% Pay cuts. I've heard rumors of employees getting fired due to fellow coworkers ganging up and complaining on them so they loose their job. Very uncomfortable environment. Toxic, I wish I never worked here.

    Advice to Management

    Take better care of your staff or you will lose all the good employees you have. Take a deeper look at top commission sellers, some sales are past to them by vendors. HR really needs to work on treating people like real hard working people, I would say the new HR is a huge red flag to all current employees. Please encourage people to grow into management, or other positions available. You are losing very talented people that are willing to grow within. My previous dept manager here was rewarded in the past for doing good job, and in reality mistreated the entire dept. of employees while a few favorite people got special treatment and promotions. Extremely unprofessional. Please ask each employee if they are happy where they are, I hope you get an honest response.


  10. "Sorter"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Sorter in Irving, TX
    Current Employee - Sorter in Irving, TX

    I have been working at Neiman Marcus full-time (More than a year)

    Pros

    They train you well and from then own you used your training too new success in every thing you do at Neiman Marcus great place to work.the pay is great and biweekly is knot so bad.

    Cons

    Fast pace you got to be moving.


  11. "Awful Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Makeup Artist in Beverly Hills, CA
    Former Employee - Makeup Artist in Beverly Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neiman Marcus full-time (More than 5 years)

    Pros

    Benefits were good. As a full-time employee I received PPO healthcare and many paid sick days.

    Cons

    Politics of management, conflicts of interest, unscrupulous salespersons.

    Advice to Management

    Investigate the practices of human resources and management of cosmetics.


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