Neiman Marcus Reviews | Glassdoor

Neiman Marcus Reviews

Updated July 25, 2017
903 reviews

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903 Employee Reviews

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Pros
Cons
  • Schedule and work life balance (but that's retail (in 26 reviews)

  • Corporate turnover is very high and upper management takes too long to react to needed changes (in 39 reviews)

More Pros and Cons

  1. Helpful (3)

    "Plenty of money if you run people over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate in Tampa, FL
    Former Employee - Cosmetics Sales Associate in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neiman Marcus (More than 3 years)

    Pros

    Their customer service philosophy is amazing, they truly promote a great experience for the customer.

    Cons

    You're not making any friends here, if you want to pay your bills. Very cut-throat in every department and forget about walking your customer to a different area. You have to split sales with anyone that says hi to them. Credit card goals are outrageous, we were expected to be very pushy.

    Advice to Management

    Promote honest and integrity while selling. It's not about squeezing the last dollar out of every customer.


  2. "Working for Neiman's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention
    Current Employee - Loss Prevention
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than a year)

    Pros

    Neiman's has a very diverse and great group of professionals who run the day to day operations. Great leadership and a fun work environment. This is a great place to get started on your career and to learn the ins and outs of trade,.

    Cons

    Retail is retail and there are a number of cons that come with it.

  3. "sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time

    Pros

    good company to work for

    Cons

    will have to work holidays and weekends


  4. "Great people, lacks innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neiman Marcus full-time (More than 10 years)

    Pros

    Summer Hours, Great co-workers,

    Cons

    Lack of recognition and outdated processes / procedures


  5. "Everywhere has its good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Ambassador in Austin, TX
    Current Employee - Brand Ambassador in Austin, TX

    I have been working at Neiman Marcus part-time (Less than a year)

    Pros

    Good company to work for. Micro-management doesn't exist. Professional working environment.

    Cons

    They are strict on their hours. If you exceed your minimum working hours, it may be very problematic.


  6. Helpful (1)

    "Personal Shopper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fantastic company to work and shop

    Cons

    There are no cons for this company


  7. "my first time as a receiving associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time

    Pros

    Always something new to learn.

    Cons

    not enough hours at times.

  8. "Senior Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Irving, TX
    Current Employee - Senior Financial Analyst in Irving, TX

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    Pays well and is pretty stable

    Cons

    Terrible health insurance and other benefits


  9. Helpful (1)

    "Great potential if self driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    Education and training is excellent
    Interesting clients
    Beautiful setting
    If you are talented you are recognized and treated well, offered advancement opportunities
    Tuition reimbursement and other benefits

    Cons

    Lack of income in slow months, especially when customer returns are deducted from paycheck without sales to replace (January and February)
    Strict dress code
    Competitive nature can bring out the worst in coworkers


  10. Helpful (3)

    "New Systems - Role of an AB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Dallas, TX
    Former Employee - Assistant Buyer in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    Discount, Sample Sales, Co-Workers in Corporate Office

    Cons

    Let me tell you about this place. It started off so well, then they implemented a new inventory system to mess everything up. Literally nothing worked properly, but yet we were still expected to do things correctly. Everything came down onto the assistant buyers and the coordinators. Our individual teams helped one another, but when push came to shove, it was all up to the AB's. THEN they had the audacity to tell us to come in on Saturday's, like what? You want me, to come into this place on my weekend AND you want to extend my day an hour, I cannot deal. Things are not getting better, but we are getting used to working in the systems. Still would like a raise though.

    Advice to Management

    Care about us AB's, like ACTUALLY care. Because if all 100+ of us decided to be "sick" for a week, this place would crumble.


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