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Nelnet

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Nelnet

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Nelnet Reviews

Updated Jan 25, 2022

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Found 508 of over 567 reviews

3.9
78%
Recommend to a Friend
90%
Approve of CEO
Nelnet Chairman and Co-CEO Mike Dunlap
Mike Dunlap
234 Ratings
Pros
  • "Great Executive Leadership Team at Nelnet(in 38 reviews)

  • "A great benefits and atmosphere(in 36 reviews)

  • Cons
  • "Takes time to understand all business of Nelnet(in 28 reviews)

  • "Low Pay for Software Engineers compared to national average(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Nelnet and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      9.5/10

      Jan 25, 2022 - Operational Analyst in Eau Claire, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work at

      Cons

      Too much micromanagement in the office

      Be the first to find this review helpful
    2. 5.0
      Current Employee, less than 1 year

      Fantastic

      Jan 24, 2022 - Junior Software Developer in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay and benefits, very relaxed culture. Lots of room for career growth

      Cons

      No cons at the moment

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    3. 4.0
      Current Employee

      Good job

      Jan 20, 2022 - Processing Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job and great benefits

      Cons

      Hard to learn remotely and management doesn’t take that into consideration

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    4. 4.0
      Current Employee

      It's alright

      Jan 9, 2022 - Customer Service Advisor in Omaha, NE
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are nice and the people are accommodating

      Cons

      not super cohesive feedback about your performance so motion within the company is difficult

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    5. 5.0
      Current Employee

      great place to work

      Jan 5, 2022 - Customer Service Representative (CSR) in Monticello, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay, great team work with training

      Cons

      nothing is wrong with Senture LLC

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    6. 2.0
      Former Employee, less than 1 year

      Impossible metrics

      Jan 19, 2022 - Student Loan Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Weekend pay differential Coworkers were great to talk to on down time

      Cons

      Metrics are unachievable after training. Unpaid lunch Get stuck ona call for over an hour after close when getting call in last minute of business

      Continue reading
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    7. 3.0
      Former Employee, more than 3 years

      Company's good and can do better.

      Jan 12, 2022 - Advisor in Omaha, NE
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great PTO, many opportunities to give to the community, great training when the concepts are taught correctly and consistently, great opportunities to learn new content, some leaders are great supporters and phenomenal at their jobs, the company can pivot like nobody's business during rough times, the company is open to receiving feedback on where it can improve and implementing changes to improve it's culture

      Cons

      Technology needs to be greatly improved; performance metrics are outdated and easily manipulated; some "leaders" are actually not - for all of the good that the company does, the high school mentality of some in their culture messes those great strides up; very limited track to move up as the focus is kept up on keeping people in a call center environment that has high turnover

      Continue reading
      1 person found this review helpful
    8. 5.0
      Current Employee

      Nelnet

      Dec 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote work Part time great as a student Benefits

      Cons

      Part time positions are no longer hiring.

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    9. 4.0
      Former Employee, less than 1 year

      Good busy work

      Dec 29, 2021 - IT Service Desk Analyst in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Great team -Helpful co wokers -Good work enviroment

      Cons

      -Busy -Lots of work -Work can be repetitive

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    10. 4.0
      Current Employee, more than 5 years

      Good

      Dec 28, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to work for

      Cons

      Not really any glaring cons

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    Viewing 1 - 10 of 508 Reviews

    Nelnet Reviews FAQs

    Nelnet has an overall rating of 3.9 out of 5, based on over 567 reviews left anonymously by employees. 78% of employees would recommend working at Nelnet to a friend and 70% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Nelnet employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nelnet. This rating has been stable over the past 12 months.

    78% of Nelnet employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Nelnet 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Nelnet to be culture, career development, benefits and the cons to be senior leadership, workplace, management.

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