Neopost Reviews | Glassdoor

Neopost Reviews

Updated July 10, 2018
87 reviews

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3.7
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Neopost CEO Geoffrey GODET
Geoffrey GODET
5 Ratings

87 Employee Reviews

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Pros
Cons
  • "cessaire car tout est en anglais, du panneaux d'accueil" (in 4 reviews)

More Pros and Cons

  1. "Solid Company, Good Work Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than a year)

    Pros

    Strong, open door management in place. Accommodating work environment, friendly employees, company brings in wonderful lunches on occasion for it's employees in recognition of their hard work and dedication.

    Cons

    End of year raises could improve


  2. "Growing and Transitioning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Neopost full-time (More than 10 years)

    Pros

    Growing company, always adding new solutions and trying to improve
    Good overall culture
    New Sales Strategy is great

    Cons

    More focus on fun needed

    Advice to Management

    Keep focus on new sales approach and new solutions to sell

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neopost full-time (More than a year)

    Pros

    Nice size territory to manage. Opportunity to control our own schedule. Network and meet all different types of people and organizations.

    Cons

    Lack of training. Managements main concern is their monthly and quarterly numbers, not much else. Be prepared to repair a broken territory from the start and do it quickly or you will fall behind.

    Advice to Management

    Think customers first and train your employees. If the goal is to narrow the market share, improve the relationship and train your employees better. Turnover is not the answer! Poor reflection on the organization


  4. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Neopost full-time (Less than a year)

    Pros

    Not a lot of competition besides PB

    Cons

    Older company but attempting to change

    Advice to Management

    Develop from within


  5. "Service Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Neopost full-time

    Pros

    Service customer based small to large mail machines and low-end to high-end envelope inserters. Responsible for installations, updates and repairs. Taking incoming dispatch calls and maintaining individual queues and schedule for service calls.

    Cons

    . Covering field territory through San Diego County, Orange County and borderline La/Ontario County. long days


  6. "Pretty good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Entry Administrator in New Haven, CT
    Current Employee - Order Entry Administrator in New Haven, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neopost full-time (More than 10 years)

    Pros

    Good time off
    Good atmosphere to work in
    The starting salary on par with industry standards.
    Descent outlook in coming years

    Cons

    They have moved to a more cooperate mindset. They are more concerned with cost savings and processes. Moving forward but not whats best for customer

    Advice to Management

    Keep being open to chanhe


  7. "technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neopost full-time

    Pros

    Lots of training and coaching.

    Cons

    Very little raises and no unfair car allowance

  8. Helpful (1)

    "Working Life at Neopost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Tysons, VA
    Former Employee - Sales Representative in Tysons, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Neopost full-time (More than a year)

    Pros

    Great pay and benefits, office a little conservative..

    Cons

    None at this time since my employment for one year


  9. "Good pay, good experience .. with the right manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, CT
    Current Employee - Anonymous Employee in Milford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than 5 years)

    Pros

    They really try hard to be employee focused. They are communicative with their employees, they try to have fun, and employees seem to be happy doing what they do.

    Cons

    Try as they might, they are a long way from being customer focused. Their processes and systems get in their way. They also lack quality training - their few trainers are stellar but they do not invest in quality training programs. Their corporate headquarters does not have a new hire training program or training room.

    Advice to Management

    Listen to your employees more than every 2 years when the engagement surveys come out. Our customers are hurting because of our processes. We like our day-to-day jobs, but we are suffering when we cannot help our customers.


  10. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Manager in San Diego, CA
    Current Employee - Major Account Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than 8 years)

    Pros

    Been with Neopost since 2008. Great company to work for with generous pay. It is salary plus commission, so the best and worst of the job is that you are on your own. If you stay diligent and make the calls, you will be rewarded. Seems that most who fail have problems with time management. Benefits are good, and good local support.

    Cons

    Like any big corporation, there are some issues with layers outside of the District, however when problems are identified, the support to resolve at all levels is very good.

    Advice to Management

    Continue to allow more decision making at the local level as we are the ones who are face to face with customers daily. Would recommend that corporate managers spend more time in the field with sales team to keep perspective fresh.


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