Neopost Reviews | Glassdoor

Neopost Reviews

Updated November 14, 2017
75 reviews

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3.3
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Neopost Président-Directeur Général Denis Thiery
Denis Thiery
27 Ratings

75 Employee Reviews

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Pros
Cons
  • Managements Outdated values and under paying Females doing the same work for less pay (in 3 reviews)

More Pros and Cons

  1. "Solid Company, Good Work Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than a year)

    Pros

    Strong, open door management in place. Accommodating work environment, friendly employees, company brings in wonderful lunches on occasion for it's employees in recognition of their hard work and dedication.

    Cons

    End of year raises could improve


  2. "Pretty good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Entry Administrator in New Haven, CT
    Current Employee - Order Entry Administrator in New Haven, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neopost full-time (More than 10 years)

    Pros

    Good time off
    Good atmosphere to work in
    The starting salary on par with industry standards.
    Descent outlook in coming years

    Cons

    They have moved to a more cooperate mindset. They are more concerned with cost savings and processes. Moving forward but not whats best for customer

    Advice to Management

    Keep being open to chanhe

  3. "technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neopost full-time

    Pros

    Lots of training and coaching.

    Cons

    Very little raises and no unfair car allowance


  4. Helpful (1)

    "Working Life at Neopost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Tysons Corner, VA
    Former Employee - Sales Representative in Tysons Corner, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Neopost full-time (More than a year)

    Pros

    Great pay and benefits, office a little conservative..

    Cons

    None at this time since my employment for one year


  5. "Good pay, good experience .. with the right manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, CT
    Current Employee - Anonymous Employee in Milford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than 5 years)

    Pros

    They really try hard to be employee focused. They are communicative with their employees, they try to have fun, and employees seem to be happy doing what they do.

    Cons

    Try as they might, they are a long way from being customer focused. Their processes and systems get in their way. They also lack quality training - their few trainers are stellar but they do not invest in quality training programs. Their corporate headquarters does not have a new hire training program or training room.

    Advice to Management

    Listen to your employees more than every 2 years when the engagement surveys come out. Our customers are hurting because of our processes. We like our day-to-day jobs, but we are suffering when we cannot help our customers.


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Manager in San Diego, CA
    Current Employee - Major Account Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than 8 years)

    Pros

    Been with Neopost since 2008. Great company to work for with generous pay. It is salary plus commission, so the best and worst of the job is that you are on your own. If you stay diligent and make the calls, you will be rewarded. Seems that most who fail have problems with time management. Benefits are good, and good local support.

    Cons

    Like any big corporation, there are some issues with layers outside of the District, however when problems are identified, the support to resolve at all levels is very good.

    Advice to Management

    Continue to allow more decision making at the local level as we are the ones who are face to face with customers daily. Would recommend that corporate managers spend more time in the field with sales team to keep perspective fresh.


  7. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Carrollton, TX
    Current Employee - Account Manager in Carrollton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Culture

    Nice Work Environment

    Cons

    Lack of Internal Support from Management. Executive shift in 2015 positioned the account managers to be as successful as the Dallas Cowboys that year.

    Advice to Management

    Read Management for Dummies

  8. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NAE
    Former Employee - NAE
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Neopost full-time (More than 5 years)

    Pros

    Bonuses for new business , decent pay , decent benefits local offices have good people but are afraid to tell Corporate ( IKON ) that they are ruining the business

    Cons

    The same folks who ran IKON into the ground are now working here and are intent on doing the same
    How this management group keeps getting hired us baffling

    Advice to Management

    Replace all firmer IKON employees


  9. Helpful (1)

    "Has potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Neopost full-time

    Pros

    Great people to work with in. Nice benefits including vacation, holiday, sick pay, 401k match, tuition reimbursement. Company has vision and strives to reach it.

    Cons

    Minimal females in managerial or executive roles. Pay is not very generous for new employees or employees in lower level positions. Hours can be very long. Turnover can be high.

    Advice to Management

    Listen to your employees as to how they want to grow, and give opportunities to do so. Don't just focus on the bottom line.


  10. Helpful (3)

    "Not recommended for career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hayward, CA
    Former Employee - Anonymous Employee in Hayward, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I began my employment there with an excellent manager

    Cons

    The management changed and the company started treating experienced and successful reps with disrespect and micromanaged.

    Advice to Management

    Need more women in management


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