Neopost Reviews | Glassdoor

Neopost Reviews

Updated November 14, 2017
38 reviews

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Current Employees

3.7
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Neopost Président-Directeur Général Denis Thiery
Denis Thiery
12 Ratings

38 Employee Reviews

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Pros
Cons
  • Managements Outdated values and under paying Females doing the same work for less pay (in 3 reviews)

More Pros and Cons

  1. "Solid Company, Good Work Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than a year)

    Pros

    Strong, open door management in place. Accommodating work environment, friendly employees, company brings in wonderful lunches on occasion for it's employees in recognition of their hard work and dedication.

    Cons

    End of year raises could improve


  2. "Pretty good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Entry Administrator in New Haven, CT
    Current Employee - Order Entry Administrator in New Haven, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neopost full-time (More than 10 years)

    Pros

    Good time off
    Good atmosphere to work in
    The starting salary on par with industry standards.
    Descent outlook in coming years

    Cons

    They have moved to a more cooperate mindset. They are more concerned with cost savings and processes. Moving forward but not whats best for customer

    Advice to Management

    Keep being open to chanhe

  3. "technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neopost full-time

    Pros

    Lots of training and coaching.

    Cons

    Very little raises and no unfair car allowance


  4. "Good pay, good experience .. with the right manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, CT
    Current Employee - Anonymous Employee in Milford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than 5 years)

    Pros

    They really try hard to be employee focused. They are communicative with their employees, they try to have fun, and employees seem to be happy doing what they do.

    Cons

    Try as they might, they are a long way from being customer focused. Their processes and systems get in their way. They also lack quality training - their few trainers are stellar but they do not invest in quality training programs. Their corporate headquarters does not have a new hire training program or training room.

    Advice to Management

    Listen to your employees more than every 2 years when the engagement surveys come out. Our customers are hurting because of our processes. We like our day-to-day jobs, but we are suffering when we cannot help our customers.


  5. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Manager in San Diego, CA
    Current Employee - Major Account Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than 8 years)

    Pros

    Been with Neopost since 2008. Great company to work for with generous pay. It is salary plus commission, so the best and worst of the job is that you are on your own. If you stay diligent and make the calls, you will be rewarded. Seems that most who fail have problems with time management. Benefits are good, and good local support.

    Cons

    Like any big corporation, there are some issues with layers outside of the District, however when problems are identified, the support to resolve at all levels is very good.

    Advice to Management

    Continue to allow more decision making at the local level as we are the ones who are face to face with customers daily. Would recommend that corporate managers spend more time in the field with sales team to keep perspective fresh.


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Carrollton, TX
    Current Employee - Account Manager in Carrollton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Culture

    Nice Work Environment

    Cons

    Lack of Internal Support from Management. Executive shift in 2015 positioned the account managers to be as successful as the Dallas Cowboys that year.

    Advice to Management

    Read Management for Dummies


  7. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Poway, CA
    Current Employee - Account Executive in Poway, CA
    Negative Outlook
    No opinion of CEO

    I have been working at Neopost (More than a year)

    Pros

    Good work/life balance; friendly co-workers.

    Cons

    No solid training, no solid plan on how to build business. Just told to "go door to door" to find business which was not communicated during interview.

  8. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Neopost full-time

    Pros

    The people are great. Family feel.

    Cons

    Transparency is lacking for the employees

    Advice to Management

    Trust your people are smart enough to understand challenges


  9. "Admin. Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Minneapolis, MN
    Current Employee - Administrative Assistant in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Neopost full-time (More than a year)

    Pros

    Neopost is very supportive of their employees. I think we here at Great Plains are very well treated. I have been here a little over a year and I still have questions. They are very willing to help and not have the attitude that I should already know this.

    Cons

    When I started the training was not so good. I had to do an Outlook invite to get the person that was training me to come and sit with me. We just had a new employee start in May. The job that they are doing was done from someone at one of our other offices and they have only been here once. It has been learning by fire for that person.

    Advice to Management

    To get a better training program.


  10. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Neopost full-time (More than 5 years)

    Pros

    Great organization, excellent pay structure and benefits. Growing company with new acquisitions.

    Cons

    Nothing to speak of, work in a great District.


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