Neopost Reviews | Glassdoor

Neopost Reviews

Updated April 20, 2017
30 reviews

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Current Employees

3.4
Star Star Star Star Star
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Neopost Président-Directeur Général Denis Thiery
Denis Thiery
9 Ratings

30 Employee Reviews

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Pros
  • Good work/life balance; friendly co-workers (in 5 reviews)

  • Dedicated hard working employees, good benefits (in 4 reviews)

Cons
  • Managements Outdated values and under paying Females doing the same work for less pay (in 3 reviews)

More Pros and Cons

  1. "LOVE IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Shelton, CT
    Current Employee - Sales Representative in Shelton, CT
    Recommends
    Approves of CEO

    Pros

    Neopost has a really fun culture and treats all employees with resepect. The Senior Management has a good vision for the company and explains that vision to all workers. I think they really care about the people they have working for them. Even though salaries are not the best, Neopost knows the importance of family life and promotes all employees to have a good work life balance.

    Cons

    They need to put more focus on training new employees.

    Advice to Management

    Need to spend more time matching the right people to jobs


  2. Helpful (1)

    "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Neopost full-time (More than 5 years)

    Pros

    Good company to work at.

    Cons

    very strict on attendance and sick time.

  3. "Current Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Neopost full-time (More than 5 years)

    Pros

    Great organization, excellent pay structure and benefits. Growing company with new acquisitions.

    Cons

    Nothing to speak of, work in a great District.


  4. "Admin. Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Minneapolis, MN
    Current Employee - Administrative Assistant in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Neopost full-time (More than a year)

    Pros

    Neopost is very supportive of their employees. I think we here at Great Plains are very well treated. I have been here a little over a year and I still have questions. They are very willing to help and not have the attitude that I should already know this.

    Cons

    When I started the training was not so good. I had to do an Outlook invite to get the person that was training me to come and sit with me. We just had a new employee start in May. The job that they are doing was done from someone at one of our other offices and they have only been here once. It has been learning by fire for that person.

    Advice to Management

    To get a better training program.


  5. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Manager in San Diego, CA
    Current Employee - Major Account Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than 8 years)

    Pros

    Been with Neopost since 2008. Great company to work for with generous pay. It is salary plus commission, so the best and worst of the job is that you are on your own. If you stay diligent and make the calls, you will be rewarded. Seems that most who fail have problems with time management. Benefits are good, and good local support.

    Cons

    Like any big corporation, there are some issues with layers outside of the District, however when problems are identified, the support to resolve at all levels is very good.

    Advice to Management

    Continue to allow more decision making at the local level as we are the ones who are face to face with customers daily. Would recommend that corporate managers spend more time in the field with sales team to keep perspective fresh.


  6. "great development opportunities"

    Star Star Star Star Star
    Current Employee - Head of Corporate & Business Development in London, England (UK)
    Current Employee - Head of Corporate & Business Development in London, England (UK)

    I have been working at Neopost full-time (More than 3 years)

    Pros

    Great automomy, highly Skilled Managemebt team, very profitable and resiliant Business, currently prepare to the next disruption

    Cons

    evolution, inertia of mi managment to embrace change


  7. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Neopost full-time (More than 5 years)

    Pros

    The people and the work environment are great. Very good benefits and a lot of communication from top management.
    Company is very focused on improving, evolving and taking care of employees. The industry is changing and our management is doing a lot to drive new ways of working and making it even better.

    Cons

    We don't always have all the resources we need.

    Advice to Management

    Continue to communicate changes to us. Employees appreciate the honesty from the top management.

  8. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Neopost full-time

    Pros

    The people are great. Family feel.

    Cons

    Transparency is lacking for the employees

    Advice to Management

    Trust your people are smart enough to understand challenges


  9. "Good pay, good experience .. with the right manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, CT
    Current Employee - Anonymous Employee in Milford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neopost full-time (More than 5 years)

    Pros

    They really try hard to be employee focused. They are communicative with their employees, they try to have fun, and employees seem to be happy doing what they do.

    Cons

    Try as they might, they are a long way from being customer focused. Their processes and systems get in their way. They also lack quality training - their few trainers are stellar but they do not invest in quality training programs. Their corporate headquarters does not have a new hire training program or training room.

    Advice to Management

    Listen to your employees more than every 2 years when the engagement surveys come out. Our customers are hurting because of our processes. We like our day-to-day jobs, but we are suffering when we cannot help our customers.


  10. "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Entry Administrator in New Haven, CT
    Current Employee - Order Entry Administrator in New Haven, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neopost full-time (More than 10 years)

    Pros

    Good time off
    Good atmosphere to work in
    The starting salary on par with industry standards.
    Descent outlook in coming years

    Cons

    They have moved to a more cooperate mindset. They are more concerned with cost savings and processes. Moving forward but not whats best for customer

    Advice to Management

    Keep being open to chanhe


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