Neopost Reviews | Glassdoor

Neopost Reviews

Updated July 18, 2017
64 reviews

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3.1
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Neopost Président-Directeur Général Denis Thiery
Denis Thiery
23 Ratings

64 Employee Reviews

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Pros
  • Good work/life balance; friendly co-workers (in 5 reviews)

  • Dedicated hard working employees, good benefits (in 4 reviews)

Cons
  • Managements Outdated values and under paying Females doing the same work for less pay (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neopost full-time (More than 5 years)

    Pros

    They rent very nice offices

    Cons

    Sales-- you will be axed after 4 months if you are not at $30k per month sales with an average sale at $2k. Do the math. Expect to work from 8am to 10pm with lunch and dinner breaks and also put in 6-12 hours on weekends.

    Advice to Management

    Carpet bagging French company pays US sales $11/hr base so their French and German and UK people can take 6 week vacations, work 30 hours a week, etc. In an industry--mailing that is dropping like a Stone.


  2. Helpful (2)

    "Unrealistic Expectations, Limited Resources, 15 hr work days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Reporting Analyst in Milford, CT
    Former Employee - Senior Reporting Analyst in Milford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Neopost full-time (Less than a year)

    Pros

    Really enjoyed the people I worked with

    Cons

    15 hour work days and work on weekends. Managers are not good leaders at all, they do not understand push back or how to make a new process. Worst experience of my life.

  3. Helpful (3)

    "Has more cons than pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Carrollton, TX
    Former Employee - Supervisor in Carrollton, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neopost full-time (More than 3 years)

    Pros

    Company contributes to 401k plan. All federal holidays are observed.

    Cons

    Upper management diversity does not match the local populace. NeoDirect division has not promoted anyone internally in the Carrollton office in the almost 3 years I've been there. Attrition continues to increase to include a Senior Director and two front line supervisors. This is an executive heavy, bureaucratic federal contractor company that is extremely slow to initiate effective change and improvements.

    Advice to Management

    Seek the knowledge and wisdom from front line performing employees and supervisors prior to making operational or policy changes to avoid bottlenecks and operational back logs.


  4. Helpful (3)

    "Not recommended for career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hayward, CA
    Former Employee - Anonymous Employee in Hayward, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I began my employment there with an excellent manager

    Cons

    The management changed and the company started treating experienced and successful reps with disrespect and micromanaged.

    Advice to Management

    Need more women in management


  5. Helpful (2)

    "Neopost has a very unhealthy environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Toronto, ON (Canada)
    Former Employee - Senior Account Executive in Toronto, ON (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you can sell at Neopost you can sell anywhere or anything ,

    Cons

    To much upper management who take no responsibility. Rep spend all the time putting our fires,.

    Advice to Management

    open your eye and start listing to customers and your employees.


  6. Helpful (2)

    "I would keep looking"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond Hill, ON (Canada)
    Former Employee - Anonymous Employee in Richmond Hill, ON (Canada)
    Doesn't Recommend

    Pros

    The people you would work with ( on a peer to peer level ) couldnt be nicer.
    The president of Neopost Canada is also a very nice man and I personally have a great deal of respect for him.

    Cons

    Poorly run company that does not value their employees.
    Very demotiving management and mid mangement leaders.
    Work life balance is not considered here and Overtime is expected on a regular basis
    Base pay is below industry standard.
    The different parts of the organization do not work together at all. In fact they almost seem to work against each other.

    Advice to Management

    Review business practices, as the company is not run by the core values they claim to stand by.
    Also, a focus on positive feedback is needed as the company seems to only focus on the negative.


  7. "It really could be a lot better"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Filed Service Technician II in Cincinnati, OH
    Former Employee - Filed Service Technician II in Cincinnati, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    The salary given is pretty competitive within the market however it is very difficult to get raises or move to another level. The job description are vague and often unattainable. There isn't any "individual" consideration made when looking at performance. It is all based on a "territory" and there isn't any consideration for the different variables that are presented every day

    Cons

    The salary given is pretty competitive within the market however it is very difficult to get raises or move to another level. The job description are vague and often unattainable. There isn't any "individual" consideration made when looking at performance. It is all based on a "territory" and there isn't any consideration for the different variables that are presented every day.

    Advice to Management

    Take more time to evaluate your employees, not your employee #'s. These people are not some kind of calculation that was decided upon. Each person has skills and attributes that they bring to the team. Pay attention to those details

  8. Helpful (3)

    "Don't work in the Indy office"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Indianapolis, IN
    Current Employee - Account Manager in Indianapolis, IN
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Good money if you are selling
    -Good benefits

    Cons

    -Terrible leadership
    -No training, or extremely inadequate training
    -Poor management
    -Unstable market (currently)

    Advice to Management

    Sales people are not motivated by intimidation techniques, they need positive feedback and encouragement. If a company treats you right you will want to work for them and the turnover rate will drastically reduce.


  9. "Great family environment work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hayward, CA
    Former Employee - Anonymous Employee in Hayward, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Stable company with great people

    Cons

    Pay and professional growth not on par with other companies.

    Advice to Management

    Learn to pay employees what they are worth and people will be loyal


  10. Helpful (4)

    "Poor customer service and failure to launch new products and solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Neopost full-time (More than 3 years)

    Pros

    Good benefits and flexiblilty in schedule.

    Cons

    Poor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

    Advice to Management

    Follow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.


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