Neopost Reviews | Glassdoor

Neopost Reviews

Updated November 14, 2017
75 reviews

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75 Employee Reviews

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Pros
Cons
  • Managements Outdated values and under paying Females doing the same work for less pay (in 3 reviews)

More Pros and Cons

  1. "Neopost Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Dedicated hard working employees, good benefits.

    Cons

    Low overall pay, would like more accurate communications to staff


  2. Helpful (1)

    "Neopost USA / Seattle Area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Named Account Executive in Seattle, WA
    Former Employee - Named Account Executive in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Neopost full-time (More than a year)

    Pros

    Great Managers in the Pacific Northwest, and they have an ideal market agenda. Perfect opportunity for client development, and a well respected brand name. A cluster of products that make the selling process favorable, with an array of product line that make the decision process less complicated.

    Cons

    There was an inherent lack of "team" in the environment, with many issues to address in the client development arena. Not much (if any) support for the on-boarding process and the development of the new hires. Struggles to get things in line with corporate mandates at a regional level.

    Advice to Management

    Develop an "On-Boarding" process for new associates!

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Poway, CA
    Current Employee - Account Executive in Poway, CA
    Negative Outlook
    No opinion of CEO

    I have been working at Neopost (More than a year)

    Pros

    Good work/life balance; friendly co-workers.

    Cons

    No solid training, no solid plan on how to build business. Just told to "go door to door" to find business which was not communicated during interview.


  4. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Neopost full-time

    Pros

    The people are great. Family feel.

    Cons

    Transparency is lacking for the employees

    Advice to Management

    Trust your people are smart enough to understand challenges


  5. Helpful (7)

    "decent benefits but management was a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neopost full-time (More than 10 years)

    Pros

    paid time off, flexible working schedule can be worked out with employer if needed, decent benefits

    Cons

    it's sad when you told your "manager" how to do his/her job for several years. expected to accomplish work of 3-4 people, alone, within the normal 8 hour work day with no OT. Constantly correcting and fixing others mistakes which were brought to upper management (as directed) yet never a single resolution. Coworkers very gossipy (mostly females) and loved to start drama just for the fun of it. Also, office enviornment had very poor air quality where many inner office employees were constantly coughing, sneezing, and sick. Issues all brought to management, yet again, with zero resolution. Management always spread personal/confidential issues around to other office staff (no privacy or respect).

    Advice to Management

    From what I heard several managers/upper management were let go/left all at the same time.....wonder why??!!


  6. Helpful (3)

    "Has more cons than pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Carrollton, TX
    Former Employee - Supervisor in Carrollton, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neopost full-time (More than 3 years)

    Pros

    Company contributes to 401k plan. All federal holidays are observed.

    Cons

    Upper management diversity does not match the local populace. NeoDirect division has not promoted anyone internally in the Carrollton office in the almost 3 years I've been there. Attrition continues to increase to include a Senior Director and two front line supervisors. This is an executive heavy, bureaucratic federal contractor company that is extremely slow to initiate effective change and improvements.

    Advice to Management

    Seek the knowledge and wisdom from front line performing employees and supervisors prior to making operational or policy changes to avoid bottlenecks and operational back logs.


  7. "Admin. Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Minneapolis, MN
    Current Employee - Administrative Assistant in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Neopost full-time (More than a year)

    Pros

    Neopost is very supportive of their employees. I think we here at Great Plains are very well treated. I have been here a little over a year and I still have questions. They are very willing to help and not have the attitude that I should already know this.

    Cons

    When I started the training was not so good. I had to do an Outlook invite to get the person that was training me to come and sit with me. We just had a new employee start in May. The job that they are doing was done from someone at one of our other offices and they have only been here once. It has been learning by fire for that person.

    Advice to Management

    To get a better training program.

  8. Helpful (2)

    "Worked here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Carrollton, TX
    Former Employee - Inside Sales in Carrollton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    work life balance. The team I worked with was great.

    Cons

    Management not great at keeping or communicating. Teams. Policies. Turn over.

    Advice to Management

    Be fair. Stick to a business model fro more than 2 yrs at a time


  9. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Neopost full-time (More than 5 years)

    Pros

    Great organization, excellent pay structure and benefits. Growing company with new acquisitions.

    Cons

    Nothing to speak of, work in a great District.


  10. Helpful (5)

    "Caveat Emptor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Middlesex, NJ
    Former Employee - Senior Account Manager in Middlesex, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neopost (More than a year)

    Pros

    Unfortunately the only positive is the product offering is not bad.

    Cons

    A declining industry with no strategy to move forward from a transactional sales company to a solutions provider. Too much favoritism, opportunities are not equally shared. A divided feckless management structure with no clue how to develop new solution driven opportunities.

    Advice to Management

    Clean house and start all over. The current leadership is old and lacks true vision.


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