Neopost Reviews | Glassdoor

Neopost Reviews

Updated April 20, 2017
63 reviews

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63 Employee Reviews

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Pros
  • Good work/life balance; friendly co-workers (in 5 reviews)

  • Dedicated hard working employees, good benefits (in 4 reviews)

Cons
  • Upper management diversity does not match the local populace (in 3 reviews)

  • Managements Outdated values and under paying Females doing the same work for less pay (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Worked here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Carrollton, TX
    Former Employee - Inside Sales in Carrollton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    work life balance. The team I worked with was great.

    Cons

    Management not great at keeping or communicating. Teams. Policies. Turn over.

    Advice to Management

    Be fair. Stick to a business model fro more than 2 yrs at a time


  2. Helpful (5)

    "Caveat Emptor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Middlesex, NJ
    Former Employee - Senior Account Manager in Middlesex, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neopost (More than a year)

    Pros

    Unfortunately the only positive is the product offering is not bad.

    Cons

    A declining industry with no strategy to move forward from a transactional sales company to a solutions provider. Too much favoritism, opportunities are not equally shared. A divided feckless management structure with no clue how to develop new solution driven opportunities.

    Advice to Management

    Clean house and start all over. The current leadership is old and lacks true vision.


  3. Helpful (2)

    "Horrible Business Model"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Milwaukee, WI
    Current Employee - Account Executive in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Neopost full-time (More than a year)

    Pros

    decent benefits, nice people as co-workers

    Cons

    Poor leadership, short-term focus, no direction

    Advice to Management

    Look for long-term success


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  5. Helpful (2)

    "Unrealistic Expectations, Limited Resources, 15 hr work days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Reporting Analyst in Milford, CT
    Former Employee - Senior Reporting Analyst in Milford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Neopost full-time (Less than a year)

    Pros

    Really enjoyed the people I worked with

    Cons

    15 hour work days and work on weekends. Managers are not good leaders at all, they do not understand push back or how to make a new process. Worst experience of my life.


  6. "Poor Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Cedar Knolls, NJ
    Former Employee - Account Manager in Cedar Knolls, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neopost full-time (More than a year)

    Pros

    Great products and specialists that have a great understanding of there clients and needs

    Cons

    Poor leadership, High turnover KPI 40% and fear of employee input. They do not practice what they preach and challenges to status quo will lead to dismissal and/or frustration.

    Advice to Management

    Bring employee employment into the discussion or your company will not make the transition to solutions .


  7. Helpful (1)

    "Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neopost full-time (More than 5 years)

    Pros

    They rent very nice offices

    Cons

    Sales-- you will be axed after 4 months if you are not at $30k per month sales with an average sale at $2k. Do the math. Expect to work from 8am to 10pm with lunch and dinner breaks and also put in 6-12 hours on weekends.

    Advice to Management

    Carpet bagging French company pays US sales $11/hr base so their French and German and UK people can take 6 week vacations, work 30 hours a week, etc. In an industry--mailing that is dropping like a Stone.


  8. "New England Sales"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Neopost full-time (More than a year)

    Pros

    Can make money if they stop changing comp, good service team, Huge territories !!

    Cons

    No administration help, sliding scale salary ( based on previous 90 days), tom many policy changes, no training. to many managers to report to. culture issue due to favoritism from leadership. Run like Mom and Pop for large organization.

    Advice to Management

    To many changes, Better training from vendors and specialist. Get help in branches for administration. Get someone in there who cares about the development of the employee, this will cut your turn over.


  9. "Great family environment work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hayward, CA
    Former Employee - Anonymous Employee in Hayward, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Stable company with great people

    Cons

    Pay and professional growth not on par with other companies.

    Advice to Management

    Learn to pay employees what they are worth and people will be loyal


  10. Helpful (2)

    "Don't work in the Indy office"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Indianapolis, IN
    Current Employee - Account Manager in Indianapolis, IN
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Good money if you are selling
    -Good benefits

    Cons

    -Terrible leadership
    -No training, or extremely inadequate training
    -Poor management
    -Unstable market (currently)

    Advice to Management

    Sales people are not motivated by intimidation techniques, they need positive feedback and encouragement. If a company treats you right you will want to work for them and the turnover rate will drastically reduce.


  11. "LOVE IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Shelton, CT
    Current Employee - Sales Representative in Shelton, CT
    Recommends
    Approves of CEO

    Pros

    Neopost has a really fun culture and treats all employees with resepect. The Senior Management has a good vision for the company and explains that vision to all workers. I think they really care about the people they have working for them. Even though salaries are not the best, Neopost knows the importance of family life and promotes all employees to have a good work life balance.

    Cons

    They need to put more focus on training new employees.

    Advice to Management

    Need to spend more time matching the right people to jobs



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