Neroli Salon & Spa Reviews

Pros

Walking into work and Neroli is never walking into work, it’s walking into your second home. I have never worked at a place with such genuine love and happiness. Everyone is so supportive and uplifting. There’s never a bad day working here. I would recommend working here to anybody and foresee myself spending a lifelong with this company.

Cons

We’re so busy we never have any open treatment rooms to trade days (I mean, is that really even a con though? Our company is constantly growing and we are all making amazing money!)

Pros

The CEO is a dedicated, innovative woman who is equal parts nurturing and business-minded. Her positive energy inspires all levels/departments within the company. Such a good culture. I love the full company meetings, the outside work events (go Brewers!), and the annual touchdown reviews. Also, there are good benefits and great communication from certain individuals in HR.

Cons

None - best place to work in Milwaukee.

Pros

The company offers a wonderful support system for those who are driven to succeed.

Cons

I’d have to stretch to find something.

Advice to Management

Keep giving praise and recognition where it’s due. This is something the company does well. Always keep in mind that individuals are motivated by different things. For some, gratitude and appreciation far outweigh a bonus.

Pros

You get discounted products and services and a free Summerfest ticket.

Cons

Treated like "nobodies" Overworked Poorly managed Bullied by students and other staff in the building Short staffed High turnover rate Hard to get time off Managers will give you other people's jobs because they seem to believe the spa attendants are lazy.

Advice to Management

You should listen to people's complaints and really take the forefront on stopping the bullying that goes on in your establishment especially with the students, who do nothing but bully the attendants. Also adding more chores to the list of things Spa Attendants are already responsible for doesn't encourage anyone to work harder, it just lowers morale. We spend ALL DAY lifting heavy loads of laundry and running... around making sure things are available for each floor. We are not janitors, we sit in our downtime because it is a physically taxing job, and at times very stressful and when we have downtime its because we did our job right. We see the front desk and the massage therapists on their phones and tablets all the time and they never get literally screamed at by management. I know you are cozy behind your desk, Bonnie and it's easy to ignore everything that goes on, but that makes you an awful boss, and the way you treat your Spa Attendant team is appalling.

Pros

Product discount and a set schedule.

Cons

There are a lot of opportunities for growth if you are a technician, but fewer for front desk employees

Pros

I was busy right away with students.

Cons

The Madison location is a terrible location to work at. Everything I was told about working for this company was a lie. In the short time I worked for them I never once felt like management cared about us or took time to come and actually see what was going on in the salon. There isn’t anyone other than a aveda school advisor to even talk to concerning problems. When you send an email to management it is unlikely... anyone will respond within the week. Met the owner once as she has locations in Milwaukee who are more important as she showed by not being present. This place holds many empty promises. They say they want you to give a months notice but will fire people at the drop of a hat. This place is not a place for anyone wanting any sort of growth. The clientele is mainly students and they do not tip, prebook, or buy product.

Advice to Management

Be more personable and present. Actually hold true to what your ad says.

Pros

The people, you will make many friends

Cons

Lack of communication & low pay

Pros

You’ll be a part of a leading team in beauty and wellness

Cons

There can be a struggle with overall vision