Nespresso Reviews | Glassdoor

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Nespresso Reviews

Updated February 16, 2018
356 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Nespresso CEO Jean-Marc Duvoisin
Jean-Marc Duvoisin
97 Ratings

356 Employee Reviews

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Pros
  • Free Coffee, dry cleaning and plenty of incentives (in 56 reviews)

  • free coffee (and a free machine) (in 19 reviews)

Cons
More Pros and Cons

  1. "Great Work Place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Chicago, IL
    Current Employee - Team Leader in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nespresso full-time (More than 3 years)

    Pros

    Work-life balance is great, just communicate with your upper management on when you need time off and they do their best to accommodate! Pay is nice, with compensated public transit monthly pass (full time), health benefits are really second to none, uniforms get dry cleaned for you, and the people you meet within and outside the company is a great way to create a strong network

    Cons

    Holidays get very busy, that's really the only thing I can think of


  2. "Temp Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Boutique Associate in Southampton, NY
    Former Employee - Boutique Associate in Southampton, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nespresso part-time (More than a year)

    Pros

    Job skills that I still use today

    Cons

    Not very coducive to growth

  3. "Boutique Coffee Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coffee Specialist in New York, NY
    Former Employee - Coffee Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nespresso part-time (Less than a year)

    Pros

    Great starting pay, work benefits, thorough training and friendly staff.

    Cons

    Not much room to move up in the company quickly.


  4. "Good place for coffee lovers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nespresso part-time

    Pros

    Free espresso, awesome benefits, free machine after 3 months, generally a good place to work

    Cons

    Very uptight uniform requirements, pay is just average

    Advice to Management

    Make sure management has enough time to properly train employees.


  5. "Temp Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Boutique Associate in Southampton, NY
    Former Employee - Boutique Associate in Southampton, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nespresso part-time (Less than a year)

    Pros

    Great training! Great teamwork! Learned valuable skills that I still use today.

    Cons

    Not a lot of opportunity to move up. I was hoping to stay withthe company and become a permanent employee.

    Advice to Management

    Would advise management treat everyone equally and present everyone with opportunities to grow.


  6. Helpful (1)

    "Terrible experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Specialist
    Former Employee - Stock Specialist
    Doesn't Recommend

    I worked at Nespresso full-time (More than a year)

    Pros

    Good benefits, decent pay, good product.

    Cons

    Massive amount of pay roll errors, abusive management, was verbally assaulted, threatened, watched employees brought to tears on two occasions, had payroll mysteriously edited by abusive manager, corporate management refused to acknowledge in investigation, lots of colossal errors nested with blame culture, personal information from another unknown employee was accidentally emailed to me after my employment ended. Overall poor experience, lots of incompetence across the board, I ended up losing my home because of it.

    Advice to Management

    go home.


  7. Helpful (1)

    "Great job. Difficult management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Boutique Specialist in Chevy Chase, MD
    Former Employee - Boutique Specialist in Chevy Chase, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nespresso full-time

    Pros

    Good pay, good benefits, free coffee, room for growth, and your uniform is supplied by the company. You also get extensive training on product knowledge and customer service.

    Cons

    Sometimes management isn't on the same page. Also the company will ask you to put them first, including above your family.

  8. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Nespresso part-time (More than 3 years)

    Pros

    diverse and passionate team

    Cons

    Nespresso is a young company that is growing faster than it can keep up in the American Market. Management is often disorganized and the business has extremely limited resources to accomplish ambitious goals.

    Advice to Management

    Hire more and have specific tasks for specific employees.


  9. "Sales Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nespresso full-time

    Pros

    Decent pay rate and good benefits...

    Cons

    Lack of communication between the different departments...

    Advice to Management

    Improve communication


  10. "Nespresso"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nespresso full-time

    Pros

    Great Product amazing team work

    Cons

    Head office is understaffed and as a result does not effectively support it's retail locations


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