Cover image for Nespresso
Logo
See All Photos

Nespresso

Engaged Employer

Nespresso

Add a Review

Nespresso Reviews

3.9

73% would recommend to a friend

(1470 total reviews)

CEO Guillaume Le Cunff

Guillaume Le Cunff

80% approve of CEO

Ratings by category

4.0

Diversity & Inclusion

3.8

Culture & Values

3.8

Compensation and Benefits

3.5

Work/Life Balance

3.4

Senior Management

3.2

Career Opportunities

Ratings distribution

5 stars

30%

4 stars

32%

3 stars

20%

2 stars

8%

1 star

9%

What people are saying about Nespresso

Got a burning question about Nespresso? Just ask!

On Glassdoor, you can share insights and advice anonymously with Nespresso employees and get real answers from people on the inside.

Ask a Question

What are your colleagues talking about?

Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and free coffee on the job(in 143 reviews)
  • "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing(in 86 reviews)
  • "Pay is good and is widely flexible(in 64 reviews)
  • "Good salary ( higher then most retail part time)(in 62 reviews)
  • "Some great people in the company with good ideas and the will to be be the best coffee company in japan(in 54 reviews)
Cons

Ratings by Demographics

Want more options?

This rating reflects the overall rating of Nespresso and is not affected by filters.

Verify your email to use filters. Having problems? Resend email

Found 1,470 of over 2K reviews

Updated Dec 4, 2023

    1. 5.0
      Oct 4, 2023
      Sr. Rep Order Management
      Current Employee, more than 1 year
      Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is great, co-workers are amazing, great benefits, overall just an amazing place to work so far!

      Cons

      No cons at this time!

      Thank you for taking the time to leave an extremely positive review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. Were so happy to read you are happy here. -Your Nespresso HR Team

      1. 4.0
        Nov 25, 2023
        Boutique Coffee Specialist
        Former Employee
        Boca Raton, FL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Once you’re able to get into your zone, you’re able to complete your tasks efficiently. When dealing with customers, I barely had any issues with them. I also liked how I was paid weekly instead of biweekly. Overall, it was a nice retail job!

        Cons

        I don’t have much to say about the company (even though I don’t like Nestle). My main issue is the unprofessional environment one of the leads created when things weren’t done their way especially towards their younger workers.

        Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. If you would ever like to discuss the environment in your specific store in more detail, we encourage you to reach out to your HRBP. We wish you all the best. -Your Nespresso HR Team

      2. Join the Nespresso team
        See Our Latest Jobs
        1. 5.0
          Oct 13, 2023
          National Account Manager
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          - Start up environment with resources of a multinational corporation - work flexibility and autonomy - Vibrant and youthful work culture

          Cons

          - European headquartered business that can make processes and innovation challenging - Challenging sometimes to progress career due to long tenure of employees staying in roles. Pro is it's part of the nestle business and plenty of other opportunities in other brands.

          Hello Colleague, We appreciate your review. Thank you for recognizing Nespresso’s efforts in cultivating a positive work culture. We believe in creating a working environment where everyone supports, inspires, and helps each other to succeed. At Nespresso, we are doing our best to find the right balance between the customer and business needs and agreeable working hours for our teams. Regarding the cons you outlined, it is upsetting to know that you are not fully satisfied with your work experience. We strive to create a comfortable and ever-evolving international working environment, with a wide range of opportunities for development at our company. We want every person to grow, succeed, and find the right fit at Nespresso. Your feedback is important and valuable to us, as we constantly seek to improve. We encourage you to reach out to your local HR team to discuss your concerns. Wishing you continued success at Nespresso. Thank you.

          1. 5.0
            Oct 17, 2023
            Merchandiser
            Former Employee
            Miami Beach, FL
            Recommend
            CEO Approval
            Business Outlook

            Pros

            coworkers, free coffee to drink and try, fun work environment, coffee machine, employee points for gifts

            Cons

            day to day repetitive work, big shipments of coffee to merchandise

            Thank you for taking the time to leave a very positive review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

            1. 4.0
              Oct 12, 2023
              Senior Coffee Specialist
              Former Employee
              San Francisco, CA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Good Benefits, Pay was competitive

              Cons

              The locations are annoying to get to or park.

              Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

              1. 5.0
                Sep 27, 2023
                Logistics Coordinator
                Current Employee, more than 3 years
                New York, NY
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Career advancement, benefits, LinkedIn Learning

                Cons

                Sometimes is hard to move up within the company and get the same salary a new hire would get for the same position.

                Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

                1. 5.0
                  Sep 25, 2023
                  Sales Associate
                  Former Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Company provides substantial learning materials and guides to to career development.

                  Cons

                  There are gaps between corporate and employees especially communication and production of merchandises.

                  Hello, Thank you for sharing your feedback with us. It's a pleasure to know that you enjoyed different learning and development opportunities we provide our people. At Nespresso, we are committed to fostering a culture of care where everyone can grow and succeed. Regarding the cons you outlined, we are sorry you're not fully satisfied with your working experience. We invest a lot in our leaders' and employees' development, so they can work together well. It's important for us to ensure that our people are well-informed and supported on every level. We would welcome hearing more specifics from you so that we can look further into your concerns and improve our ways of working. Please, feel free to reach out to your former local HR team. Wishing you all the best in your future endeavors. Thank you.

                  1. 4.0
                    Sep 24, 2023
                    Team Leader
                    Current Employee
                    Bellevue, WA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good life balance Benefits Free coffee and free machine

                    Cons

                    Same as with any other retail environment.

                    Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

                    1. 2.0
                      Sep 12, 2023
                      Sales Associate
                      Former Employee, more than 1 year
                      Topanga, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Free coffee, and fun freebies

                      Cons

                      Stressful and rude customers, poorly designed store caused lots of issues

                      We appreciate you taking the time to share your feedback. At Nespresso, we value the work of our customer facing teams and are constantly looking for ways to innovate and further support them. Please reach out to us directly if you would like to discuss further. -Your Nespresso HR Team

                      1. 3.0
                        Aug 10, 2023
                        Assistant Manager
                        Former Employee, more than 3 years
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Amazing benefits, excellent coffee, great sustainability message.

                        Cons

                        The store manager was a horrible human being. No one seem to care or were willing to do anything about it.

                        We appreciate you taking the time to share your feedback. We are so pleased to read you found amazing benefits. Regarding your constructive feedback, it’s worth noting we invest significantly in our employees’ learning and development. This applies especially to our managers, to equip them to lead with empathy and compassion. Our HR team is ready to respond when notified if managers are not meeting these expectations. Let me assure you, Nespresso is dedicated to fostering an environment that inspires and excites our employees. Please reach out to me directly if you would like to discuss further, I would welcome the opportunity. Barbara LaRocca VP of HR

                      Viewing 1 - 10 of 1,470 Reviews
                      </>Embed

                      Nespresso Reviews FAQs

                      Nespresso has an overall rating of 3.9 out of 5, based on over 2,346 reviews left anonymously by employees. 73% of employees would recommend working at Nespresso to a friend and 64% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Nespresso. This rating has been stable over the past 12 months.

                      73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Nespresso to be culture, career development, benefits and the cons to be senior leadership, management.

                      Popular Careers with Nespresso Job Seekers

                      JobsSalariesInterviews

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Arizona State University

                      Can someone provide insights into what to expect during a DevOps internship interview?

                      1
                      0 Comments

                      Senior Product Manager

                      What is a normal/common resume length for c2c/consultant roles in tech? What about a fte resume? My contract role resume used to be 5-6pages, this was 4years ago, prior to covid. Not sure if this is still a norm. Meanwhile my fte resume is concise, 2pages long. I have 10years of exp for reference.

                      1
                      0 Comments

                      Research Assistant

                      ☀️ Friendly reminder you’re not alone ☀️ Just thought I’d cheer all of us on. Please don’t be discouraged. Yea it’s daunting and we got some crazy ghosting going on, but we’ll beat whatever system this has become. We’ll get that good job. We’ve worked so hard to get here. And hey maybe for some of you this is a sign to start your own company, create jobs for others! No? Don’t think you’re cut out for that? Lol who knows? Ah well, job hunter or future founder please don’t stop, we’re almost there ❤️

                      2
                      0 Comments

                      Glassdoor has 2,346 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.