NetApp Reviews in Amsterdam | Glassdoor

NetApp Amsterdam Reviews

Updated February 20, 2017
14 reviews

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Amsterdam (Netherlands)

3.3
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NetApp CEO George Kurian
George Kurian
5 Ratings

14 Employee Reviews

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Pros
Cons
  • Recent transformation initiatives have negatively effected the work life balance as the company tries to do more with less (in 54 reviews)

  • Middle-management & below still stuck in the past (in 67 reviews)

More Pros and Cons

  1. "Technical Partner Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Manager in Amsterdam (Netherlands)
    Current Employee - Partner Manager in Amsterdam (Netherlands)

    I have been working at NetApp full-time (More than 8 years)

    Pros

    Great people, great products and solutions

    Cons

    Too much politics going on and lack of downstream information. Hard to evolve your career path.

    Advice to Management

    Higher consideration for people in the field


  2. "in transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Sales in Amsterdam (Netherlands)
    Former Contractor - Sales in Amsterdam (Netherlands)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at NetApp as a contractor

    Pros

    "If you go with the flow" good place to work. A company truly in transition

    Cons

    Ambition is not realy appreciated. A true extension of the US office

    Advice to Management

    Get serious about people management


  3. "NTAP will emerge from the tough times ahead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amsterdam (Netherlands)
    Former Employee - Anonymous Employee in Amsterdam (Netherlands)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    NetApp focuses on 3 differentiators - Culture, Partnerships and Innovation. Culture is a big thing for the company and if you are of the right fit then it is a great place to work. It is a relatively transparent and open organisation. NTAP needs to find its position in the market. They are not agile enough or innovative enough any more. A reset is on its way.

    Cons

    Going through big transitions - recent lay offs/restructuring will affect the morale and key personnel will move on but opportunities will emerge as a result.

    Advice to Management

    Don't push the culture message so much.


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  5. "Contract fulfilled"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Strategy Manager in Amsterdam (Netherlands)
    Current Contractor - Strategy Manager in Amsterdam (Netherlands)

    I have been working at NetApp as a contractor (More than a year)

    Pros

    Great Place To Work; Work ethics and culture helps meet objectives

    Cons

    Currently undergoing transformation, lots of uncertainty in an otherwise productive environment

    Advice to Management

    Follow thru on the Transformation. Reassure employees there's a future


  6. "Senior Technical Support Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Support Engineer in Amsterdam (Netherlands)
    Former Employee - Senior Technical Support Engineer in Amsterdam (Netherlands)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NetApp full-time (Less than a year)

    Pros

    Real work/life balance. Qualified management. Great workplace resources.

    Cons

    Poor training on technical side. Overloaded with cases.


  7. Helpful (2)

    "Was best place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Amsterdam (Netherlands)
    Former Employee - Technical Support Engineer in Amsterdam (Netherlands)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at NetApp full-time (More than a year)

    Pros

    Great office space with lot of perks. Free fruit on Monday and Wednesday, free croissants on Friday, free coffee, 30cents for sodas. Great engineers and people to work with. Work-life balance culture.

    Cons

    Management is not doing well in last year. People don't trust them anymore about anything. And once when you lose trust with your employees it would take years to get it back.

    Advice to Management

    Think more as engineers not as managers.


  8. Helpful (10)

    "Worst experience i have ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Amsterdam (Netherlands)
    Current Employee - Technical Support Engineer in Amsterdam (Netherlands)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NetApp full-time (More than 3 years)

    Pros

    Some good friends you make as we all have the same pain. Few good managers. Sometimes the process works. Free travel and that's what i could find of pros!

    Cons

    I need an article to talk about my bad experience for the past two years in NetApp Support. They have everything and nothing and the same time. What a petty to what ised to be a good company ends up like this! After the recent layoffs everyone in Amsterdam is literally looking for a new job and everyone is asking for referrals at other companies where colleges moved to. We aren't shy to talk about it on the floor anymore specifically Nutanix. A DYING TECHNOLOGY IN A DYING COMPANY. They still live/survive on old tech that is expensive and not agile what so ever. They talk in public about cloud and big data and internally about standard old tech. Support mentality after transition is that it's some other team's problem. Customera are very frustrated and complains to us on the phone on how long it took to reach an engineer who knows what he is talking about. L1 slavery. Newly hired managers ARE A BIG JOKE that one doesn't know if we should laugh or cry about it. They talk about culture and more than thousand people lost their jobs and families became insecure. Hr is the worst department of all. They aren't active and they drop ur requests untill it's too late. Payroll mistakes which is unforgivable. Oh sorry we were paying you the wrong salary and now the tax office will ban your tax returns.
    80% of the Support Engineers have very poor technical skills and their excuse is always training or complexity which is invalid. they promote to Sr and Escalation engineers by how much you suck up and stab your colleagues in the back. Never seen such lake of skills in a support organization. Some EEs have no attitude nor skills to fill a L1 support job. New executives are all about money money money reductions and they get paid millions. Just cut people and the good high management is leaving constantly. New CEO all hands are about how to reduce the costs. New useless products. As a support engineer i have to ignore critical cases of a standard customer to deal with premium customers's non critical issues which totally has no morals. I'm not being aggressive or unfair on the company but they really need to wake up, it's honesty. By the way I'm a human being and not a resource.

    Advice to Management

    Assess your products. Assess your support engineers!! customers don't want to call us anymore because of the lake of skills!! Change or fire the current managers and directors who have the time to talk about team events instead of firing the hardworking engineers. Rehire a whole new HR team this is soooo frustrating to deal with the current. Step off your roles and have some dignity.


  9. Helpful (3)

    "a shadow of what has been once"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Amsterdam (Netherlands)
    Former Employee - Technical Support Engineer in Amsterdam (Netherlands)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NetApp full-time (More than 8 years)

    Pros

    It used to be once a great place to work, but nowadays it's just like any other mediocre company, struggling to survive the day
    it pays the bills

    Cons

    no career growth path
    too many re-orgs which makes impossible to plan anything in the future
    no clear vision

    Advice to Management

    It's too late for it


  10. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Escalation Engineer in Amsterdam (Netherlands)
    Current Employee - Senior Escalation Engineer in Amsterdam (Netherlands)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at NetApp full-time (More than 5 years)

    Pros

    Overall there is Respect for people and diversity. Good salary, challenging jobs, nice people. Best Croissant on Fridays:-) good salary.

    Cons

    Not enough focus on people and people development: it's simply not seen as something which has a ROI. Lately too much company focus on saving money, even in development of software, with consequent delays in providing fixes. There are still some managers, senior mgr and directors who are too unexperienced to make a difference.

    Advice to Management

    Ask for anonymous feedback about yourself, set targets for yourself to achieve based on feedback, re- request feedback and Resign if you haven't obtained a result. Don't be afraid or retention will continue to grow and you'll be fired soon or later.


  11. Helpful (1)

    "NetApp - Geweldige plek om te werken!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Amsterdam (Netherlands)
    Current Employee - Anonymous Employee in Amsterdam (Netherlands)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NetApp full-time (More than 3 years)

    (Translated from English)

    Pros

    NetApp heeft een zeer sterke bedrijfscultuur, mensen genieten van hun werk en zijn vriendelijk en behulpzaam. Het is een plezier om te werken bij NetApp.

    Cons

    Geen nadelen van mijn kant, het is echt een geweldige plek om te werken. Ik kan NetApp aanbevelen aan iedereen die graag voor een een snel en dynamisch bedrijf werkt.


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