NetApp Reviews in Raleigh-Durham, NC | Glassdoor

NetApp Raleigh Reviews

Updated September 10, 2017
276 reviews

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Raleigh-Durham, NC Area

3.4
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NetApp CEO George Kurian
George Kurian
57 Ratings

276 Employee Reviews

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  1. "National Partner Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Partner Manager in Raleigh, NC
    Former Employee - National Partner Manager in Raleigh, NC
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at NetApp full-time (More than 5 years)

    Pros

    Culture and upward mobility is second to none.

    Cons

    The lack of knowledge from upper management as to what all roles are responsible for and do is a little unsettling.


  2. "Netapp review for year 2016"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at NetApp full-time (Less than a year)

    Pros

    good office and good work culture

    Cons

    Layoffs can happen at any time

  3. Helpful (1)

    "Support Escalation Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Escalation Engineer in Raleigh, NC
    Former Employee - Support Escalation Engineer in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NetApp full-time (More than 8 years)

    Pros

    Great first job, ramping up on various technologies.

    Cons

    Mediocre morale for all; all middle managers are ex-IBM types who care more about their position against others vs improving the company's efficiency and operating costs. Management continuously rejected improvements in processes, systems and automation because it took away from the metrics which senior leadership used to judge them, and thus impacted their personal metrics.


  4. "Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Durham, NC
    Former Employee - Technical Support Engineer in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NetApp full-time (More than 3 years)

    Pros

    Excellent benefits. Good product with lots of potential.

    Probably still a decent place to work if you aren't in support.

    Cons

    Working in support used to be a great place. You had time to follow up and work with customers, and they weren't focused on Metrics.

    They shifted the focus to Metrics and after laying off about half the support center and the workload was unchanged. Instead of focusing on solving problems you were just fighting fires.

    Lots of tools available to do the job, but many of them have a lot of use ability issues.

    There is definitely a clique within the company that gets promoted and advanced faster if you know and work with the right people.

    Morale was low when I departed and turnover seemed to be accelerating.

    Advice to Management

    Managers should NOT be remote to their staff if it can be helped.
    I had 4 different managers in 3 years. 2 local, 2 remote. It was always better with a local manager.

    Work on actually balancing the workload across the teams and sites.

    Continue to make the organization more flat by removing layers of bureaucracy and focus on listening to your front line workers. Seriously, listen to the support team directly.


  5. Helpful (2)

    "NetApp Used To Be?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Morrisville, NC
    Former Employee - Manager in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NetApp full-time (Less than a year)

    Pros

    Talented people, great training, knowledgeable staff, great work ethics, lots of food.

    Cons

    Lack of corporate direction. Company seems to be going through a change and just hanging on. It's not the company it used to be. After years of trying to get on with this company I just missed the timing working there being let go within a short time due to cut backs.

    Advice to Management

    Don't increase profits buy cutting staff, become innovative again.


  6. "Storage solutions QA engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff in Durham, NC
    Current Employee - Member of Technical Staff in Durham, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at NetApp (More than 3 years)

    Pros

    Awesome work culture. Flexible work hours. Lot of things learn and work on. Talented people, lots of training opportunities. Management is very supportive.

    Cons

    Whole storage industry is on a slippery roads. So, future looks bleak.

    Advice to Management

    Invest more on innovative products. And whenever possible, move the performing employees to new projects instead of laying them off


  7. "great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Durham, NC
    Former Employee - Executive Assistant in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NetApp full-time

    Pros

    Benefits, Pay, Great people, Nice bonus

    Cons

    My position was eliminated, too many lay offs

    Advice to Management

    Keep working hard to support your teams

  8. Helpful (2)

    "Inside Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Raleigh, NC
    Current Employee - Inside Sales Account Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NetApp full-time (More than 5 years)

    Pros

    Broad and flexible solution stack to implement storage "your way" for private, public, and cloud. Strong Industry Alliances and Partnerships. Great culture. Well positioned to adapt and grow in the market.

    Cons

    For some some job functions, there is a lack of structured pathways for internal career advancement or diversification. Without that structure, an employee could be blind to new opportunities that could perfectly match their strengths. One the same token, a hiring team may be blind to the best available internal talent.


  9. "Great company and work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Test Engineer in Morrisville, NC
    Former Employee - Senior Test Engineer in Morrisville, NC

    I worked at NetApp full-time (More than 5 years)

    Pros

    Interesting work.
    Great benefits and perks

    Cons

    Seems like the stock price is more important than the technology, which prompts layoffs often.


  10. Helpful (3)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Research Triangle Park, NC
    Former Employee - Anonymous Employee in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NetApp full-time (More than 5 years)

    Pros

    I worked at NetApp for 5 years. Initially, it was a fantastic company. Great culture and management valued its employees. In the past few years, executive management made some bad decisions, which crippled the company and destroyed the culture.

    Cons

    Top-heavy
    Executive management makes poor decisions
    Very few merit increases and small bonuses


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