NetApp Reviews | Glassdoor

NetApp Reviews

Updated July 20, 2017
330 reviews

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3.0
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NetApp CEO George Kurian
George Kurian
60 Ratings

330 Employee Reviews

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Pros
Cons
  • Recent transformation initiatives have negatively effected the work life balance as the company tries to do more with less (in 54 reviews)

  • Middle-management & below still stuck in the past (in 69 reviews)

More Pros and Cons

  1. "it is okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Boulder, CO
    Current Employee - Software Engineer in Boulder, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NetApp full-time (More than 3 years)

    Pros

    Good pay, good benefits, moderate work load

    Cons

    Things move slowly, code reviews take long time, peers can be rude in name of being "passionate".

    Advice to Management

    Make things more agile.


  2. "Support Escalation Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Escalation Engineer in Raleigh, NC
    Former Employee - Support Escalation Engineer in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NetApp full-time (More than 8 years)

    Pros

    Great first job, ramping up on various technologies.

    Cons

    Mediocre morale for all; all middle managers are ex-IBM types who care more about their position against others vs improving the company's efficiency and operating costs. Management continuously rejected improvements in processes, systems and automation because it took away from the metrics which senior leadership used to judge them, and thus impacted their personal metrics.

  3. "Partner Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Financial Analyst in Sunnyvale, CA
    Former Contractor - Financial Analyst in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NetApp as a contractor (More than 3 years)

    Pros

    Great company to work for because of the team that I was in.

    Cons

    Company was not doing to well, had to make cutbacks.

    Advice to Management

    To think outside the box when hearing recommendations from employees.


  4. "Rigid technology silos impede project completion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Remote, OR
    Former Contractor - Anonymous Contractor in Remote, OR
    Recommends
    No opinion of CEO

    I worked at NetApp as a contractor (More than a year)

    Pros

    Established, mature technology company with strong product line. Understands remote office/telecommute. Reasonable pay.

    Cons

    See title. Product line is storage but marketing focus is diversity, inclusiveness, social justice and other "feelz" that may not translate well into sales.

    Advice to Management

    Cut back on the "diversity/grrlpower" emphasis - everybody already gets that. Focus on your product line before your competition stomps all over those safe spaces with size-12 lug-soled technology. Let groups cross-pollinate and dotted-line consult to move projects forward. Not everybody should be a generalist, too much duplication of effort.


  5. "Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Durham, NC
    Former Employee - Technical Support Engineer in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NetApp full-time (More than 3 years)

    Pros

    Excellent benefits. Good product with lots of potential.

    Probably still a decent place to work if you aren't in support.

    Cons

    Working in support used to be a great place. You had time to follow up and work with customers, and they weren't focused on Metrics.

    They shifted the focus to Metrics and after laying off about half the support center and the workload was unchanged. Instead of focusing on solving problems you were just fighting fires.

    Lots of tools available to do the job, but many of them have a lot of use ability issues.

    There is definitely a clique within the company that gets promoted and advanced faster if you know and work with the right people.

    Morale was low when I departed and turnover seemed to be accelerating.

    Advice to Management

    Managers should NOT be remote to their staff if it can be helped.
    I had 4 different managers in 3 years. 2 local, 2 remote. It was always better with a local manager.

    Work on actually balancing the workload across the teams and sites.

    Continue to make the organization more flat by removing layers of bureaucracy and focus on listening to your front line workers. Seriously, listen to the support team directly.


  6. "TAM"

    StarStarStarStarStar
    Current Employee - Member Technical Staff, Software in New York, NY
    Current Employee - Member Technical Staff, Software in New York, NY

    Pros

    good company, best company, super company

    Cons

    waste company very waste company

    Advice to Management

    NA


  7. "Will the glorious past ensure a secure future?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Neutral Outlook
    Approves of CEO

    I worked at NetApp full-time (More than 5 years)

    Pros

    Great work culture
    Very helpful colleagues
    Employee-friendly workplace

    Cons

    - Resorted to downsizing as a means for covering up what clearly was a mistake by the top management in not understanding the changing market trends. Flash was a train they almost missed. Hyperconvergence is another one that they might miss if they do not wake up very soon.
    - The regular downsizing efforts of the last few years have resulted in the company losing out on many talented people.

  8. "Lack of Management support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at NetApp full-time (More than 8 years)

    Pros

    Easy work life and good benefits

    Cons

    No support for promotion. Management doesn't support new ideas and innovations. No clear goals for individual.


  9. Helpful (1)

    "Not a healthy working environment now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member of Technical Staff in Sunnyvale, CA
    Former Employee - Member of Technical Staff in Sunnyvale, CA
    Doesn't Recommend
    Approves of CEO

    I worked at NetApp full-time (More than 3 years)

    Pros

    the original company culture is nice, knowledge sharing... resource is structured well to keep the company in a stable during management layer shuffling.

    Cons

    race bias lean to Indian, which is the majority, too much political games, low performance gamer got promoted, had 5 managers in 3 years there.


  10. "Nice place, cloudy future"

    StarStarStarStarStar
    Current Employee - Sales Operations Manager in Sunnyvale, CA
    Current Employee - Sales Operations Manager in Sunnyvale, CA
    Positive Outlook
    Approves of CEO

    I have been working at NetApp full-time (More than 8 years)

    Pros

    Great people, meritocracy, solid financials

    Cons

    Lay-off have become routine as the company struggles to grow in the public cloud era

    Advice to Management

    Diversify away from storage systems and software


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