Netflix Reviews in Los Gatos, CA | Glassdoor

Netflix Los Gatos Reviews

Updated September 19, 2017
233 reviews

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Los Gatos, CA

3.6
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
195 Ratings

233 Employee Reviews

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  1. Helpful (1)

    "Getting worse as Netflix grows"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time

    Pros

    * Salary
    * Perks (transportation / lunch / swag / celebrations)
    * Business is great, customers are happy
    * Internal tools are generally quite good

    Cons

    * Too much coordination required to get anything accomplished / too much coupling between systems (in contrast to stated culture)
    * Poor engineering practices on most teams and very difficult to get teams to move to newer technology
    * As company has grown, managers have taken a more active role, to the detriment of the code and architecture
    * No leadership/seniority path for engineers - which also implies all engineers believe that they are special snowflakes. This makes it hard to push for big changes.
    * Engineering talent is decreasing over time.

    Advice to Management

    Keep the business growing, but realize that the tech organization needs a re-prioritization of effort.


  2. Helpful (7)

    "Netflix is the same as working for HBO/Time Warner but everyone trying to pretend you work for Google"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netflix full-time (More than 3 years)

    Pros

    They pay a ridiculous amount of money.

    Cons

    Horrible culture, everyone is afraid they will get fired any second. People hire their own friends/groups or people with less skills/experience so they can defend themselves against weaker employees and throw them under the bus. Lord help you if you don't know anyone when you get hired to form a posse' with.

    Advice to Management

    Stop with all your nonsense pitch deck, it's dated, old and you aren't hired the best talent away from Google, FB, Amazon....the sooner you realize you are just a content company, and maybe pay reasonable salaries with reasonable fostering environment the better. Just ask yourself: how many employees would leave if you cut their salary. Probably every one.

  3. "I love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than 3 years)

    Pros

    Smart and mature colleagues, great pay, lots of independence, open and honest culture, beautiful campus, solid benefits, tasty food, inspiring vision

    Cons

    I have no cons that are specific to this company but it's got a typical low percent of women in tech which is a bummer


  4. Helpful (16)

    "Don't get comfortable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Netflix full-time (More than a year)

    Pros

    High pay, freedom and responsibility.

    Cons

    Everything else. If you want to work 90 hours a week, have no family life, and still get fired after nothing but glowing reviews, then this place is for you! In my case, I gave direct, actionable feedback about a colleague, and that led to my dismissal. The culture deck says feedback is never used to retaliate - but that's not true at all. So fair warning - if you give someone honest feedback about how to improve in their position, be prepared for that to bite you later on. Politics is real here - people are retained or promoted based on who they know, and people are so routinely fired here, regardless of their performance, that everyone is numb to it.
    Glad to see my time here coming to an end. If you like playing dirty politics at work, then you've found a good place. If you want psychological safety at work, keep moving.

    Advice to Management

    Don't fire excellent people.


  5. Helpful (10)

    "One of the best companies to work for, one of the worst company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (More than 5 years)

    Pros

    - Great Base pay.
    - Some of the engineers are really smart and know what they are doing.
    - Free food and well stocked kitchen.
    - Good benefits including unlimited vacation.
    - Stock is doing great!
    -Hackday is always great and something to look for.

    Cons

    -Innovation is dying at this company. If you compare what the product was in 2011 vs. now, they are mostly playing with video playback in the UI and minor features. Probably the reason being, everyone wants to keep their job and want to have as many projects to continue.
    - Does lot of A/B testing, even for minor text changes. I'm glad they are not in hardware business else would have ruined the company. Felt product team is good, but not sure about what is right and don't have gut feeling on any thing.
    - Engineering teams competes with each other to build tools. Sometimes the work done for 9 months is thrown because other team built tool with cutting-edge technology.
     - Freedom and responsibility is there but it all depends upon on your leader & how much he allows to exercise it.
    - NIH within team syndrome.
    - Managers are sometimes pain and always want to build their 'own' team with 'own' people which discourages existing team.
    - IF you are looking for growth in the team, be careful of which team you are joining.
    - Favoritism is there and if the Mgr is really bad with employees, but good with his boss, he will get promoted. 360 only matters from peers and not from whom you manage.
    - Can't raise question on why we are doing this.If you are not aligned with manager's vision, sorry but you will get axed soon based on ground of technical imcompetency.
    - They try lots of recommendation A/B tests and merch logic but they are not sure if people will watch the title or not.

    Ultimately they need to realize they are streaming company which has value in only 1 thing : Content. If you build great product but content is not effective, you are relying on product and not content to sell. If rivals catch up on product , its an issue.

    Advice to Management

    Hire the people who have long term vision and who questions the authority on why we are doing this and not encourage who aligns with you. Don't want to see another qwikster debacle.


  6. "Freedom and Responsibility. Fast paced."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in Los Gatos, CA
    Current Employee - Customer Experience Manager in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix (More than 5 years)

    Pros

    Affords a great deal of autonomy

    Cons

    Not a lot of internally offered formal development

    Advice to Management

    Continue to focus on diversity (ethnic and gender)


  7. Helpful (13)

    "Fun ride, fast pace and changes (including your job)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    - Good pay
    The base pay is very attractive. While it ends up being pretty equal to other companies' total comp, it is enticing to get it up front in your base pay. No guessing on how the company will perform. But understand it is iffy as to whether you will make much more beyond your initial offer.

    - Interesting challenges
    They really are willing to challenge the status quo and test new ideas. Things are not always arrived at efficiently, but it is great to see innovation throughout the company and not just in tech groups.

    - Growing company with solid successes
    After being at some tech companies in a downward spiral, it was refreshing to be on the upswing and enjoy the possibilities that come with performing well.

    Cons

    - Benefits are weirdly inconsistent
    Amazing maternity leave but I had to pay quite a bit out-of-pocket for decent family health benefits, bizarre stock option plan, weak vision/dental

    - The culture of fear is real in some groups
    This is because it depends on your leader. Some leaders manage up well and hide their incompetence by constantly changing their staff. I was the 3 leader of my team in a 4-year period. Also leadership does not enforce the same "stunning colleague" standards for non-critical orgs.

    - HR is fairly ineffective (except staffing is great)
    HRBPs enable incompetent leaders because they are dependent on them. If a leader gains new teams then typically the HR person gets bigger scope as well. If the business leader doesn't "connect" well with their HRBP, you are likely to see the HRBP get a "generous severance package."

    - Your job can change fast, both good and bad
    Be prepared that you can gain new teams and responsibilities quickly, but you can also go from being stunning to out the door in a matter of weeks. I think people get the high standards communication really well from the culture deck, but the speed with which your personal circumstances will change can be shockingly fast.

    Advice to Management

    Please apply the same quality standards to all parts of business leadership. And weigh a leader's ability by more than their ability to manage up. You know there are some weak leaders on your executive staff right now. Will you do what is easy for you (turn a blind eye to it) or do what is right and best for the employees?

  8. Helpful (26)

    "Culture of Fear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netflix full-time (More than 3 years)

    Pros

    Pay is amazing, and kitchen is well stocked.

    Cons

    Hiring is a joke. There is a culture of fear you will get fired, so everyone tends to hire people who are less talented then they are. So you are starting out with B level players hire C who hire D. And all live in fear they will get canned. The code base is blogged about and presented very well, but it's a streaming company. Their value is content and your technology doesn't matter. Rarely do/did we hire anyone away from a real tech company (Google, Apple, Facebook, etc). Those who work here want the money, and then stay to defend their employment status b/c they now spend more and change their lifestyle, versus change their skills by being better engineers.


  9. Helpful (7)

    "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Los Gatos, CA
    Current Employee - Talent Acquisition Manager in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than a year)

    Pros

    The people are the reason I joined Netflix and continue to enjoy my job every day. The culture is true when it says Netflix hires stunning colleagues.

    I am empowered to make decisions without manager approval. Unlike other companies I have worked for, Netflix trusts that the employees are using good judgement to make the best decisions for the company. (No hiring committee or CEO approval to hire)

    Your job is as big as you make it. If you see an opportunity for impact you don't need to ask permission, make it happen.

    Cons

    It takes time find and hire stunning colleagues so roles often go unfilled for longer than desired


  10. Helpful (9)

    "Interesting challenges but not the best culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Los Gatos, CA
    Former Employee - Product Manager in Los Gatos, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    Fast pace, much change, always trying to do better. Lots of opportunity if you work hard and are willing to reinvent yourself.

    Cons

    Long days. Lots of turnover. Most decisions made by upper management. Not focused on team building. The bottom line is the bottom line.

    Advice to Management

    Take care of your people. Listen to your customers. Stop micro managing. Enable growth. Build traditions. Build a culture. Focus on the next five years, not the next board meeting.


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