Netflix Reviews | Glassdoor

Netflix Reviews

Updated April 11, 2017
107 reviews

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4.0
Star Star Star Star Star
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
82 Ratings

107 Employee Reviews

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Pros
Cons
  • you will see people you like let go because they weren't the right fit for their role (in 48 reviews)

  • Finance lives in a culture of fear (in 21 reviews)

More Pros and Cons

  1. "Cool culture, but they still have some kinks to work out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR-1 in Salt Lake City, UT
    Current Employee - CSR-1 in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    Great Benefits, subsidized lunches, free fruit and coffee, lots of PTO, free Netflix acct, community involvement, company culture, internal growth

    Cons

    Only 3 tardies/early leave per year before separation, no tuition reimbursement, very strict about what can be at your desk, no holidays off, headsets provided are awful

    Advice to Management

    Keep moving the site in the right direction, and start interviewing for CSR2's soon!


  2. Helpful (2)

    "Netflix hires the cream of the crop... But be prepared to work hard!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous in Los Gatos, CA
    Current Intern - Anonymous in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix as an intern (More than 3 years)

    Pros

    High Salary
    Great co-workers
    Beautiful South Bay location
    Relatively "small" company
    Free hot lunch, stocked kitchen
    Lots of SWAG
    Great PTO policy

    Cons

    Lack of internal growth opportunities
    Stock "options" not "shares"
    High turnover - can be cut throat
    Lack of diversity
    No recognized holidays.
    Double standards for executive staff.

    Advice to Management

    Reevaluate prioritites and distribute the wealth more evenly.


  3. Helpful (4)

    "Great, but not for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Netflix full-time (More than a year)

    Pros

    lots of freedom and responsibilities - no managers breathing down your neck, culture that creates opportunities for you to do innovative work;

    Cons

    there ain't no 40 hours weeks


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    "Great company. Super high performers and smart people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Salt Lake City, UT
    Current Employee - Customer Service Supervisor in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    Pay is great. You work with highly motivated, driven people that are all trying to be their best. In my experience all peers are very willing to share best practices and help you be better as well.
    Benefits are great and work life balance is a real thing. Positivity is part of the culture which is infections.
    If you've ever worked for a company where you see a peer not doing much and not being held accountable for driving success those type of people will not make it which in my book is great. Accountability happens here.
    Freedom to be you and manage with your own sense of style as long as you are managing within their values.

    Cons

    Periodically you come across super competitive peers that may be stand offish for fear of sharing or getting to close to you because they want a position that you want. That competition is fierce when applying for new roles but it doesn't describe the majority of the workforce.
    Due to constantly challenging yourself and expectations to continue to be high performers you can leave mentally exhausted on a daily basis.


  6. "Cool experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service Representative in Fremont, CA
    Current Contractor - Customer Service Representative in Fremont, CA
    Recommends

    I have been working at Netflix as a contractor (Less than a year)

    Pros

    Free food
    Friendly people
    Minimal drama
    Easy tasks

    Cons

    Contract only for the first 6 months
    Was told $5 increase after 6 months, it's only $2


  7. Helpful (1)

    "Exciting"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix (Less than a year)

    Pros

    Compensation,Perks,401k Match , winning in their market

    Cons

    No cons as of now. keep up the good work

    Advice to Management

    keep up the good work


  8. "Not too challenging, just be genuine!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    Looks like awesome culture and everyone is laid back. Pay and benefits are also great! No dress code. Focus on paying well, and keeping employees happy.

    Cons

    Could be asked to work an odd schedule. Other than that I would have appreciated a call back or email a little sooner, they kept me kinda nervous. But I eventually got a job offer!

    Advice to Management

    None so far!


  9. Helpful (1)

    "4 Stars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    Talented Co-workers
    Unlimited Vacation
    Lots of opportunities to learn
    Top of market salaries

    Cons

    Poor Work-life balance
    No company employee development

    Advice to Management

    Invest in employees beyond top of market salaries


  10. Helpful (11)

    "Fantastic place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time

    Pros

    This is a great place to work if you're genuinely interested in the success of your coworkers and are able to clearly see the connection between that and the success of the business.

    Freedom and responsibility is definitely practiced here. No one will hand you a project, deadlines, and a specific way to go about doing your work. They trust that they've hired the best people to do the job and they leave it up to the individual to identify problems and figure out how to solve them. This sort of environment is not for everyone, because you have to build strong enough relationships with your coworkers so they'd go to bat for you on your projects. Team-building isn't a company-mandated activity here. It's an everyday practice and an integral part of the job.

    Feedback is candid and immediate, so get ready. There's no sugarcoating here. To be successful here, you have to be open to criticism, no matter how direct. This, again, might not work for everyone, but it makes your next course of action very clear, as opposed to sugarcoated feedback that leaves you confused as to what you should do.

    Cons

    Netflix gets a bad rap, because it's not for everyone. The fact is, that's not necessarily a bad thing, and there's no shame in trying something out and seeing if it works out for you. What appears difficult about Netflix is exactly what makes it a great place to work. You have to be able to manage yourself, no one will manage your time for you.

    While the company is not as diverse as it could be, the commitment to diversity is something I've witnessed first-hand from leadership and employees alike. The tone is set that diversifying the company is a part of everyone's job at Netflix, not just the recruiting team.

    If you need someone to manage your time for you, need your tasks to be very clear and outlined by a manager, or you can't handle feedback, then Netflix isn't for you.

    Advice to Management

    Continue fostering employee relationships, and emphasize the importance of making those connections as early as possible in an employee's journey.


  11. Helpful (4)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Naperville, IL
    Current Employee - Operations Manager in Naperville, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Netflix (More than 8 years)

    Pros

    entry level growth oppurtunites are there

    Cons

    glass ceiling in terms of long term growth


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