Netflix Reviews | Glassdoor

Netflix Reviews

Updated July 19, 2017
650 reviews

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3.5
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
459 Ratings

650 Employee Reviews

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  1. "Great company, but not forever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time

    Pros

    Great experience and challenging problems

    Cons

    Zero work life balance at all levels

    Advice to Management

    Hire more people to alleviate workloads


  2. "Good for a customer service position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Salt Lake City, UT
    Former Employee - Technical Support Representative in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix (Less than a year)

    Pros

    Well paying for the position and good benefits.

    Cons

    Repetitive, no upwards mobility, and scheduling is a nightmare.

    Advice to Management

    Find ways to accommodate people's schedules.

  3. Helpful (2)

    "Fun ride, fast pace and changes (including your job)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    - Good pay
    The base pay is very attractive. While it ends up being pretty equal to other companies' total comp, it is enticing to get it up front in your base pay. No guessing on how the company will perform. But understand it is iffy as to whether you will make much more beyond your initial offer.

    - Interesting challenges
    They really are willing to challenge the status quo and test new ideas. Things are not always arrived at efficiently, but it is great to see innovation throughout the company and not just in tech groups.

    - Growing company with solid successes
    After being at some tech companies in a downward spiral, it was refreshing to be on the upswing and enjoy the possibilities that come with performing well.

    Cons

    - Benefits are weirdly inconsistent
    Amazing maternity leave but I had to pay quite a bit out-of-pocket for decent family health benefits, bizarre stock option plan, weak vision/dental

    - The culture of fear is real in some groups
    This is because it depends on your leader. Some leaders manage up well and hide their incompetence by constantly changing their staff. I was the 3 leader of my team in a 4-year period. Also leadership does not enforce the same "stunning colleague" standards for non-critical orgs.

    - HR is fairly ineffective (except staffing is great)
    HRBPs enable incompetent leaders because they are dependent on them. If a leader gains new teams then typically the HR person gets bigger scope as well. If the business leader doesn't "connect" well with their HRBP, you are likely to see the HRBP get a "generous severance package."

    - Your job can change fast, both good and bad
    Be prepared that you can gain new teams and responsibilities quickly, but you can also go from being stunning to out the door in a matter of weeks. I think people get the high standards communication really well from the culture deck, but the speed with which your personal circumstances will change can be shockingly fast.

    Advice to Management

    Please apply the same quality standards to all parts of business leadership. And weigh a leader's ability by more than their ability to manage up. You know there are some weak leaders on your executive staff right now. Will you do what is easy for you (turn a blind eye to it) or do what is right and best for the employees?


  4. Helpful (11)

    "Culture of Fear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netflix full-time (More than 3 years)

    Pros

    Pay is amazing, and kitchen is well stocked.

    Cons

    Hiring is a joke. There is a culture of fear you will get fired, so everyone tends to hire people who are less talented then they are. So you are starting out with B level players hire C who hire D. And all live in fear they will get canned. The code base is blogged about and presented very well, but it's a streaming company. Their value is content and your technology doesn't matter. Rarely do/did we hire anyone away from a real tech company (Google, Apple, Facebook, etc). Those who work here want the money, and then stay to defend their employment status b/c they now spend more and change their lifestyle, versus change their skills by being better engineers.


  5. Helpful (3)

    "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Los Gatos, CA
    Current Employee - Talent Acquisition Manager in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than a year)

    Pros

    The people are the reason I joined Netflix and continue to enjoy my job every day. The culture is true when it says Netflix hires stunning colleagues.

    I am empowered to make decisions without manager approval. Unlike other companies I have worked for, Netflix trusts that the employees are using good judgement to make the best decisions for the company. (No hiring committee or CEO approval to hire)

    Your job is as big as you make it. If you see an opportunity for impact you don't need to ask permission, make it happen.

    Cons

    It takes time find and hire stunning colleagues so roles often go unfilled for longer than desired


  6. Helpful (7)

    "Interesting challenges but not the best culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Los Gatos, CA
    Former Employee - Product Manager in Los Gatos, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    Fast pace, much change, always trying to do better. Lots of opportunity if you work hard and are willing to reinvent yourself.

    Cons

    Long days. Lots of turnover. Most decisions made by upper management. Not focused on team building. The bottom line is the bottom line.

    Advice to Management

    Take care of your people. Listen to your customers. Stop micro managing. Enable growth. Build traditions. Build a culture. Focus on the next five years, not the next board meeting.


  7. Helpful (1)

    "Pays well, high turnover"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time

    Pros

    Netflix pays it's employees well, salaried employees get "unlimited vacation."

    Cons

    Extremely high turnover, high pressure environment.

  8. Helpful (2)

    "Work here if you like working against people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Smart people. Challenging problems. Great stock plan.

    Cons

    Back-stabbing meritocracy. Unorganized development tools.

    Advice to Management

    Increase developer productivity and communication through the use of standardized development workflows.


  9. Helpful (1)

    "Great Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Machine Operator in Fort Lauderdale, FL
    Former Employee - Production Machine Operator in Fort Lauderdale, FL

    I worked at Netflix part-time (More than a year)

    Pros

    I worked with a great supervisor and team

    Cons

    Downsizing the DVD facet of Netflix


  10. Helpful (15)

    "the culture of fear is real"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Netflix full-time (More than a year)

    Pros

    top of the market compensation and good product.

    Cons

    Very political and the culture of fear is real. People will bad-mouth you behind your back, just to save their jobs and since there are no HR processes/rules or documentation, your entire existence will depend on manager. Talking of which, personally I had two managers so far:

    One who never led bigger teams before, he said inappropriate/unprofessional things all the time (mind you, Netflix is supposed to hire only experienced people).

    The other one was a macho, drinking type. He always favored the ones who went out with him drinking. If you were not into drinking/socializing/alpha male communication style - too bad!

    Summary: If you only care about money, this place is for you but if you want an environment with a positive culture you should look elsewhere.


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