Netflix Reviews | Glassdoor

Netflix Reviews

Updated May 25, 2017
639 reviews

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639 Employee Reviews

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Pros
Cons
  • you will see people you like let go because they weren't the right fit for their role (in 48 reviews)

  • Finance lives in a culture of fear (in 21 reviews)

More Pros and Cons

  1. Helpful (11)

    "Fantastic place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time

    Pros

    This is a great place to work if you're genuinely interested in the success of your coworkers and are able to clearly see the connection between that and the success of the business.

    Freedom and responsibility is definitely practiced here. No one will hand you a project, deadlines, and a specific way to go about doing your work. They trust that they've hired the best people to do the job and they leave it up to the individual to identify problems and figure out how to solve them. This sort of environment is not for everyone, because you have to build strong enough relationships with your coworkers so they'd go to bat for you on your projects. Team-building isn't a company-mandated activity here. It's an everyday practice and an integral part of the job.

    Feedback is candid and immediate, so get ready. There's no sugarcoating here. To be successful here, you have to be open to criticism, no matter how direct. This, again, might not work for everyone, but it makes your next course of action very clear, as opposed to sugarcoated feedback that leaves you confused as to what you should do.

    Cons

    Netflix gets a bad rap, because it's not for everyone. The fact is, that's not necessarily a bad thing, and there's no shame in trying something out and seeing if it works out for you. What appears difficult about Netflix is exactly what makes it a great place to work. You have to be able to manage yourself, no one will manage your time for you.

    While the company is not as diverse as it could be, the commitment to diversity is something I've witnessed first-hand from leadership and employees alike. The tone is set that diversifying the company is a part of everyone's job at Netflix, not just the recruiting team.

    If you need someone to manage your time for you, need your tasks to be very clear and outlined by a manager, or you can't handle feedback, then Netflix isn't for you.

    Advice to Management

    Continue fostering employee relationships, and emphasize the importance of making those connections as early as possible in an employee's journey.


  2. Helpful (2)

    "Keep Portland Weird"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Hillsboro, OR
    Former Employee - Csr1 in Hillsboro, OR
    Recommends
    Approves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    Great friendly fun culture. Everyone had a free to be "me" vibe with the clearance for tattoos, piercings, and artsy trendy motif. For the most part everyone that worked there was friendly and had a great attitude. Super rad break rooms stocked with free gourmet teas and coffees, apples, bananas, and popcorn. They also had flat screens with Netflix streaming in the breakrooms as well. Free Netflix max package with 8 DVD's at a time and Streaming. Doubletime for holiday work.

    Cons

    Call center KPI's. Lay offs. Heavy use of temporary workers.


  3. "More Please"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DVD Processor in Fort Lauderdale, FL
    Former Employee - DVD Processor in Fort Lauderdale, FL
    Recommends
    Approves of CEO

    Pros

    Great company that stays on the edge of media technology

    Cons

    You could get laid off without notice


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    "It's like Highschool, but with ashtrays outside."

    Star Star Star Star Star
    Former Employee - Chat Customer Service Agent in Salt Lake City, UT
    Former Employee - Chat Customer Service Agent in Salt Lake City, UT

    I worked at Netflix (Less than a year)

    Pros

    Good pay, free coffee and a nice cafeteria

    Cons

    immature supervisors, inconsistent work ethic


  6. Helpful (20)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Freedom to do anything you like. There is absolutely no process. You are responsible to get work done. Lot of transparency. Great colleagues.

    Cons

    With responsibility comes great power. Use cautiously!


  7. "UI desigher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UI Designer in Los Gatos, CA
    Former Employee - UI Designer in Los Gatos, CA
    Recommends
    Positive Outlook

    Pros

    all designer are talented

    Cons

    too meany of meal in the design team


  8. "Assistant Supervisor Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Los Gatos, CA
    Former Employee - Customer Service Representative in Los Gatos, CA
    Recommends
    No opinion of CEO

    I worked at Netflix (Less than a year)

    Pros

    Great culture, maintaining the values and working hard is key components to working for this company.

    Cons

    Room to move up could be challenging.


  9. Helpful (2)

    "mailer machine operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator/Mailer in Anaheim, CA
    Former Employee - Machine Operator/Mailer in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix (More than 3 years)

    Pros

    great streaming plan for employees and easy to request for vacation time off

    Cons

    dvd rentals are a a thing of the past


  10. Helpful (3)

    "Freedom"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (More than 3 years)

    Pros

    Freedom to choose solution path and coordinate to accomplish one's goals is something everyone has an opportunity to experience. Micro management is not in the DNA of management at Netflix.

    Cons

    Choosing wrong or failing to communicate effectively can have career limiting side effects. It is true that one is given the opportunity to fail and learn from those mistakes, but it should not be taken lightly. One has a limited number of silver bullets that can be spent on mistakes.

    Advice to Management

    Empathy for challenges undertaken can create the kind of support needed to fuel confidence to succeed under enormous pressure and complexity.


  11. Helpful (26)

    "Use them, don't let them use you!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    +Top of the line pay
    +Great benefits package
    +Free catered meals+snacks (vending machines here dispense electronics!)
    +Lots of free swag and of course a free account
    +"Freedom and responsibility"

    +Once you move on from Netflix, it's very easy to get a job anywhere else once you have Netflix on YOUR resume.

    Cons

    Amount of office politics and favoritism is downright ridiculous.

    They encourage "transparency" but the moment you speak out too much or to the wrong person, you automatically have a bullseye on you. Yes, people are often let go all the time with very little context or insight.

    Netflix culture stresses "stunning colleagues" but in reality, it's a very superficial environment where people who suck up to the right people or "SAY YES" types are the only ones who do well.

    Oh and despite being a "fast moving" company, there's little room for internal growth. What you get hired in as will most likely be your one and only position with the company.

    Advice to Management

    As a salaried employee, there's no reason why you need to treat hourly employees so poorly (no stock options, no unlimited PTO policy, etc.)


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