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Netspend Employee Reviews about "upper management"

Updated Jan 15, 2021

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Found 162 of over 163 reviews
3.7
71% Recommend to a Friend
75% Approve of CEO

Found 7 of over 163 reviews

3.7
71%
Recommend to a Friend
75%
Approve of CEO
Netspend President Chuck Harris (no image)
Chuck Harris
58 Ratings

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Finance

4m

a 

Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

43

12 Comments

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Reviews about "upper management"

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7
  1. 2.0
    Current Employee, more than 1 year

    disorganized, constant infighting, no process

    Sep 9, 2013 - Anonymous Employee in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    free parking, central location, monthly parties

    Cons

    complete lack of process, infighting between departments, lack of communication between directors, lack of upper management to take charge and manage departments.

    2 people found this review helpful
  2. 1.0
    Former Contractor, less than 1 year

    Hypocrites

    Sep 28, 2020 - Partner Services Representative in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home is the only good thing

    Cons

    Upper management sucks and are big hypocrites

    Continue reading
    1 person found this review helpful
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  4. 1.0
    Former Employee, less than 1 year

    Run away from this company

    Jan 15, 2021 - Customer Service Representative in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is really no pros for this company. I thought it was good at first, but it all was a facade.

    Cons

    I have never been at a job where i was ready to fight upper management. They under appreciated the hardworking employees This company is very hypocritical

    Continue reading
    2 people found this review helpful
  5. 4.0
    Current Employee

    A good place to learn

    Dec 24, 2013 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great location downtown, good work-life balance, good recognition program. Good morale and departments get along generally well for the most part.

    Cons

    No diversity in upper management, no formal career development for employees, women and minorities seem to struggle for promotions and when turned down or overlooked, they leave for better pay and better opportunities.

    Continue reading
    3 people found this review helpful
  6. 3.0
    Former Employee, more than 1 year

    Better product than company

    Oct 18, 2013 - Anonymous Employee in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people Executive team with a vision Location, location, location - and parking is good for all downtown events.

    Cons

    * pays way below market, which I learned once I got the same job at another company * No diversity in upper management * As someone else mentioned, HR is totally inept and worthless to everyone except management.

    Continue reading
    3 people found this review helpful
  7. 1.0
    Former Employee, more than 3 years

    Avoid this company. Worked here 2.75 years and the environment and culture was slowly destroyed by TSYS.

    May 17, 2017 - QA Engineer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The cons far overshadow any Pros left here. Pay rate was near the scale average. If you're in management, you are more likely to get a promotion.

    Cons

    Management and upper management see a lot of promotions while neglecting the masses. Saw my manager and their director get three promotions in 2.5 years while people under them got none. They hired new replacements to fill the gaps once they advanced. Leaving reports under new management constantly. A relaxed environment turned to a stressful rule based environment.

    Continue reading
    11 people found this review helpful
  8. 3.0
    Current Employee, more than 3 years

    This company needs to install agile management methods and start delighting customers.

    Sep 15, 2013 - Operations in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Purchased by a bigger company, TSYS, so there's potential for improvement. Downtown Austin location.

    Cons

    Lack of diversity in upper management, both in style and philosophy. Although a generally positive workplace, you still need to be a white-male-hetero-married-with-small-children to run things. Only 2 women VP's or above -- no gays, blacks, or ethnics.

    Continue reading
    1 person found this review helpful
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