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Netspend Employee Reviews about "work environment"

Updated Oct 1, 2021

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Found 162 of over 163 reviews
3.7
71% Recommend to a Friend
75% Approve of CEO

Found 11 of over 163 reviews

3.7
71%
Recommend to a Friend
75%
Approve of CEO
Netspend President Chuck Harris (no image)
Chuck Harris
58 Ratings

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Finance

4m

a 

Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

43

12 Comments

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Reviews about "work environment"

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11
  1. 4.0
    Former Employee, more than 1 year

    Loved it there

    Nov 13, 2012 - Anonymous Employee in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Laid back work environment with free drinks and sometimes food. You can arrange (depending on your dept) your own work schedule without too much supervision.

    Cons

    Netspend does not offer very good pay rates as compared to what other companies are offering for the same roles. Despite the fact that it has been expanding, Netspend does not seem to have many opportunities for career advancement.

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  2. 4.0
    Former Employee, more than 8 years

    Overall Experience

    Aug 4, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company to work for with great people. Close team-work environment.

    Cons

    Processes often change. Some departments don't have well-organized policies and procedures.

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  4. 5.0
    Current Employee, more than 8 years

    Love It Here

    May 12, 2016 - Anonymous Employee in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love my co-workers. Very friendly, inclusive culture. Laid-back work environment. Lots of social activities and community events. Incredible financial growth. Very stable corporate ownership. Solid leadership team.

    Cons

    Lacks diversity at the senior level. Growth opportunities dramatically slows down/stops once you hit a certain level.

    1 person found this review helpful
  5. 3.0
    Current Employee, more than 3 years

    Good work life balance

    Feb 26, 2022 - Scrum Master in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good work life balance - Over all good environment to work in to

    Cons

    - Not so much new technologies

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  6. 3.0
    Current Employee, more than 5 years

    Opportunities and experience

    Jun 17, 2014 - Anonymous Employee in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work environment is relaxed and friendly. Our HR team is always looking for ways to improve culture and add to the experience of working 9-5. Open positions are usually filled from within the company and promotions are granted when earned. Leadership is open to new ideas and recognizes efforts of top performing employees. Free parking downtown is provided 24/7 and most departments have flexible working schedules. NetSpend is also growing revenue YOY at impressive rates.

    Cons

    Although promotions are available and common, the only way to earn the market standard is to be hired from outside of the company. Internal employees are giving a percent of their salary as an increase, instead of market value. The executive team can sometimes be misleading with information on how the company is performing and why some decisions are made. Our executive team also likes to keep head count low to save on costs, but this in turn provides very little resources in our IT department which leads to long turn around times on projects.

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    1 person found this review helpful
  7. 4.0
    Former Employee, more than 1 year

    Awesome job

    Jan 27, 2016 - Customer Service in Taylor, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family oriented, clean fun environment, amazing place to work.

    Cons

    Lack of communication to employees from management.

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    2 people found this review helpful
  8. 5.0
    Current Employee, more than 5 years

    NetSpend Corporation

    Feb 5, 2013 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company in a growing, fast pace financial sector. Comfortable and relaxed environment with challenging and stimulating work opportunities. I really like the fun happy hour activities hosted by HR and the departments.

    Cons

    medical cost seem high for family, but i am in major medical plan for singles and it is reasonable. They do contribute cash to my HSA. That's good.

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  9. 4.0
    Former Employee, more than 1 year

    Operations team

    Feb 6, 2015 - Former Employee In Operations Team in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment and co workers. You can build technical skills very fast.

    Cons

    Not competitive salary. Bonus not guaranteed. Health insurance is ok.

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  10. 4.0
    Former Employee

    Chill work environment

    Feb 14, 2021 - User Experience Researcher in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Security, never felt like I would loose my job No overtime, ever. HR is actually very nice and helpful, they care about the work environment and try to make fun team activities. Chill work environment.

    Cons

    Feels likes treading water a lot of the time. When work gets done it is usually good but I couldn’t get used to the slow pace. Of course different teams are different so take this with a grain of salt. For me there was very little room for growth.

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