Network Health Reviews in Medford, MA | Glassdoor

Network Health Medford Reviews

Updated January 30, 2017
18 reviews

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Medford, MA

3.5
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Christopher "Kit" Gorton
4 Ratings

18 Employee Reviews

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  1. "Network Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intensive Case Manager in Medford, MA
    Former Employee - Intensive Case Manager in Medford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Network Health full-time (Less than a year)

    Pros

    I learned a lot about Utilization Review. I had an excellent teacher Ronald Seletski.

    Cons

    It was too far from my house.

    Advice to Management

    None. They were great and I would have stayed there if it were closer to my home.


  2. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Medford, MA
    Former Employee - Case Manager in Medford, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Network Health (More than a year)

    Pros

    interesting work atmosphere and clientele

    Cons

    poor management and poor attitudes of the management

    Advice to Management

    take management courses care about your work

  3. "Good place to work, but once was really special..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Medford, MA
    Former Employee - Human Resources in Medford, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Network Health full-time (More than a year)

    Pros

    During my time there it had a great mission-driven company culture, very strong benefits, and fantastic people. The location is good - right off the Wellington Circle Orange Line stop.

    Cons

    After takeover by Tufts, culture began to change and become less personal and more "big business" in nature. Unfortunately that began to lead to attrition as one of the big draws to working there was the culture.

    Advice to Management

    I'm not really sure what advice to give other than to try and get back the small business culture that the company used to have.


  4. "Community Relations Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Relations Representative in Medford, MA
    Current Employee - Community Relations Representative in Medford, MA
    Recommends
    Positive Outlook

    I have been working at Network Health full-time (More than a year)

    Pros

    Corporate Culture, Community Outreach, good product, great mission

    Cons

    There is very little transparency in relation to career path, pay is lower than competitors, management positions are being left unfilled while lower-level employees pick up the slack.

    Advice to Management

    Take a look at the organization charts for each department, especially those that are missing directors and managers, to identify people who are working at a higher level than they are being paid or recognized.


  5. Helpful (4)

    "If I could give this place a minus ➖ one star - I certainly would"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Medford, MA
    Former Employee - Former Employee in Medford, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Network Health full-time (More than 10 years)

    Pros

    Used to be before Tufts Health Plan purchased Network Health from CHA... Now it's one insecure and dishonest mess

    Cons

    Unhealthy and dishonest culture spreaded by the header company makes Network Health these days a subject of many complains among former employees who already literally ran away. And more yet will.... It's not a secret anymore that Tufts Health Plan "consumed" Network Health, and further company consolidation that already takes place these days simply will get rid of its nonprofitable branch - Network Health. Therefore, rudeness, thoughtfulness and carelessness toward still remaining NH employees is only a first sign of a bigger colupse this business will face. It was a big mistake and illusion in the first place to imagine that a Commercial FOR PROFIT "monster" like Tufts Health Plan will ever care about the non- profit Network Health and their low income members. This company will go bankrupt and pretty soon

    Advice to Management

    Get rid of your rude and dishonest managers and directors before you lost the remainder of your talented non- managerial hardworking staff


  6. "Great Mission, growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Analyst in Medford, MA
    Former Contractor - Analyst in Medford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Network Health as a contractor (Less than a year)

    Pros

    - Friendly co-workers
    - Great organization mission, which everyone believes in. It's not just lip service.
    - Everyone is encouraged to participate in fundraising events, and the company usually matches the funds that the employees raise

    Cons

    - Some employees really resent contractors and do their best to undermine them, even at the risk of derailing critical projects
    - There are competing priorities which makes it difficult to keep focus on projects
    - Work / life balance is out of whack, and employees are burning out

    Advice to Management

    Keep up the good work with your focus on the company mission, but also consider how to encourage your most talented employees to stick around.


  7. "This place treats you right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Payment Analyst in Medford, MA
    Current Employee - Provider Payment Analyst in Medford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Network Health full-time (More than 3 years)

    Pros

    - The company culture is very positive, constructive, and friendly.
    - The company puts its employees first, and makes you feel like you matter. There's plenty of health/wellness programs, investment in training, and employee rewards.
    - There's lots of potential for advancement! Hard work and good ideas matter more than hierarchy or office politics.
    - It's a non-profit that makes a positive contribution to the community.

    Cons

    - Sometimes things are done in a messy, slipshod way. You might find yourself stumbling over lots of outgrown bandages.
    - It can be very confusing to get a handle on proper procedure. There's a lack of documentation, with too many policies left unwritten or written vaguely.

    Advice to Management

    The company needs more communication and information sharing between departments. It needs a better focus on long-term solutions, instead of just getting through the next crisis.

  8. "It was good place to work before tufts bought them out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outreach Social Worker in Medford, MA
    Current Employee - Outreach Social Worker in Medford, MA

    I have been working at Network Health full-time (More than a year)

    Pros

    diversity and how they worked with each individual

    Cons

    because of them being bought by tufts-work environment changed and mission as well as

    Advice to Management

    human resources had to much power in work-life and because it was bought by two companies once before i started and one before i left - things really changed


  9. Helpful (4)

    "Mistreated and total disrespect as a contractor, treated like a dog"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing Contractor in Medford, MA
    Former Contractor - Marketing Contractor in Medford, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Network Health as a contractor (Less than a year)

    Pros

    * pay was ok
    * workload was dry and easy

    Cons

    * Disrespect from many folks in mid-level management
    * Ignored as a contractor (put in corner and never had chance to engage in social activities)
    * No communication until last day (which was unexpected and not announced)
    * No learning. Not the work I was promised

    Advice to Management

    To the management that deals with contractors: You may have power over a contractor since they have no say in a company, but they are human beings too. I asked for a confirmation on my contract to an employee instead of my recruiter and as a result was punished by early termination. I didn't receive a goodbye or a thank you. I had to pack my things and simply disappear. It was the most strange and most disrespectful thing I have ever faced in a company.


  10. "the job was fine."

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Medford, MA
    Former Employee - Customer Service Representative in Medford, MA

    I worked at Network Health full-time (More than 5 years)

    Pros

    understood the over all company operations

    Cons

    needed a change since i was there for such a long time.

    Advice to Management

    n/a


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