Network Health Reviews | Glassdoor

Network Health Reviews

17 reviews

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3.3
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Christopher "Kit" Gorton
2 Ratings

17 Employee Reviews

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  1. "Great people and company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Network Health full-time

    Pros

    Everything anyone could dream for

    Cons

    None everything was perfect. Nothing bad


  2. "Sr. Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Menasha, WI
    Current Employee - Senior Account Manager in Menasha, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Network Health full-time (Less than a year)

    Pros

    Network Health is open to new ideas for process improvement
    Beautiful building located in Menasha, WI

    Cons

    Worked many long days there and then was laid off even with all the accomplished projects, strong experience/skills and hard work I offered the company. Management changed constantly.

    Advice to Management

    Appreciate and reward employees for efforts that go above and beyond standard job functions.

  3. "Network Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Auditor in Appleton, WI
    Current Employee - Compliance Auditor in Appleton, WI
    Doesn't Recommend
    Negative Outlook

    I have been working at Network Health full-time (More than a year)

    Pros

    Employees are friendly and culture is good.

    Cons

    Poor management and lack of stability

    Advice to Management

    Listen to your employees


  4. "Community Relations Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Relations Representative in Medford, MA
    Current Employee - Community Relations Representative in Medford, MA
    Recommends
    Positive Outlook

    I have been working at Network Health full-time (More than a year)

    Pros

    Corporate Culture, Community Outreach, good product, great mission

    Cons

    There is very little transparency in relation to career path, pay is lower than competitors, management positions are being left unfilled while lower-level employees pick up the slack.

    Advice to Management

    Take a look at the organization charts for each department, especially those that are missing directors and managers, to identify people who are working at a higher level than they are being paid or recognized.


  5. Helpful (3)

    "Social Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Care Manager in Haverhill, MA
    Current Employee - Social Care Manager in Haverhill, MA

    I have been working at Network Health full-time (More than 3 years)

    Pros

    Working with an integrated team has taught me a lot about the different roles that go into case management

    Cons

    Since being bought by Tufts, it feels like management is constantly monitoring our every move. The work load has increased to an almost unmanageable amount while we are constantly being expected to do more. Solid employees from staff and management are fleeing as quickly as they can because the expectations of our roles have changed into something none of us were hired for, and it is quite noticeable in morale.


  6. Helpful (2)

    "Bad business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Network Health full-time (More than 5 years)

    Pros

    Very few pros, the staff level works generally were positive and hard working.

    Cons

    Like a high school mean person's club. Too many people directing, too few leaders

    Advice to Management

    Stop bullying and start leading


  7. Helpful (1)

    "Multiple changes aligning with tufts Health.plan feeling like corporate management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Network Health full-time (More than 3 years)

    Pros

    Management incorporating field work, to make multiple weekly visits to members that has been using ED inappropriately. .

    Cons

    The work day flow restructured,as a priority to meet with members, Just reaching them is a challenge, in itself, changing behaviors will take most of the time, Work time management, not making . realistic goals. Monitoring all activity to the minute

    Advice to Management

    Listen to the employees discuss supportive measures during l the challenges to meet company expectations.

  8. Helpful (2)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Good salary
    Average benefits
    Opportunity for growth

    Cons

    Poor leadership at manager and director level
    Directors reward managers who are publicly offensive and disrespectful
    Senior leadership from Network Health does not address real issues, avoid any conflict

    Advice to Management

    Directors and managers need better leadership training, and specifically should not reward managers who fail to display professionalism; check manager, and director social media forums to address any inappropriate postings.


  9. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits with potential for growth

    Cons

    You have to pay for parking.


  10. "Consistent Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people, improving quality of new hires due to better hiring policies, opportunities to move into other positions for growth if you are exceptional (lateral only), the quality of the rank and file managers has improved.

    Cons

    Poor but improving processes, many teams understaffed with increasing workloads and expectations, some clear weakness in the senior leadership team, morale is low at the Director level due to the number of terminations and job eliminations in their ranks, growing gap between staff and senior leadership with the elimination of the director-level positions.

    Advice to Management

    Network Health is in its third year of acquisition by Tufts Health Plan with the vast majority of senior leadership having been turned over in that time. I would ask leadership to focus your efforts on the improvement of the organization more than your own advancement, job security, and dominance within your own peer group and larger enterprise.


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