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Network Health Reviews

9 reviews

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4.0
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Christopher "Kit" Gorton
2 Ratings

9 Employee Reviews

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  1. "Good place to work, but once was really special..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Medford, MA
    Former Employee - Human Resources in Medford, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Network Health full-time (More than a year)

    Pros

    During my time there it had a great mission-driven company culture, very strong benefits, and fantastic people. The location is good - right off the Wellington Circle Orange Line stop.

    Cons

    After takeover by Tufts, culture began to change and become less personal and more "big business" in nature. Unfortunately that began to lead to attrition as one of the big draws to working there was the culture.

    Advice to Management

    I'm not really sure what advice to give other than to try and get back the small business culture that the company used to have.


  2. "Community Relations Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Relations Representative in Medford, MA
    Current Employee - Community Relations Representative in Medford, MA
    Recommends
    Positive Outlook

    I have been working at Network Health full-time (More than a year)

    Pros

    Corporate Culture, Community Outreach, good product, great mission

    Cons

    There is very little transparency in relation to career path, pay is lower than competitors, management positions are being left unfilled while lower-level employees pick up the slack.

    Advice to Management

    Take a look at the organization charts for each department, especially those that are missing directors and managers, to identify people who are working at a higher level than they are being paid or recognized.


  3. "Great Mission, growing pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Analyst in Medford, MA
    Former Contractor - Analyst in Medford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Network Health as a contractor (Less than a year)

    Pros

    - Friendly co-workers
    - Great organization mission, which everyone believes in. It's not just lip service.
    - Everyone is encouraged to participate in fundraising events, and the company usually matches the funds that the employees raise

    Cons

    - Some employees really resent contractors and do their best to undermine them, even at the risk of derailing critical projects
    - There are competing priorities which makes it difficult to keep focus on projects
    - Work / life balance is out of whack, and employees are burning out

    Advice to Management

    Keep up the good work with your focus on the company mission, but also consider how to encourage your most talented employees to stick around.


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  5. "the job was fine."

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Medford, MA
    Former Employee - Customer Service Representative in Medford, MA

    I worked at Network Health full-time (More than 5 years)

    Pros

    understood the over all company operations

    Cons

    needed a change since i was there for such a long time.

    Advice to Management

    n/a


  6. Helpful (2)

    "Phenomal!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Economics Analyst in Medford, MA
    Former Employee - Medical Economics Analyst in Medford, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Network Health full-time (More than a year)

    Pros

    Family-oriented culture, laid back work environment, stress-free pace of work

    Cons

    Rapid changes due to Tufts acquisition. Organizational inertia when it comes to change. High turnover.

    Advice to Management

    Salaries need to be more in line with market.


  7. "Lots of growth and opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Medford, MA
    Current Employee - Manager in Medford, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Network Health full-time (More than 5 years)

    Pros

    The culture and people are great. There is a cooperative spirit that I have rarely seen at other organizations. The benefits are at least good, though at time of writing the salaries seem to lack by comparison to for-profit organizations.
    There is considerable effort given to shuffle people around internally to take advantage of new opportunities for internal promotion or growth rather than lose experienced individuals.

    Cons

    It is often hard to figure out what the number 1 priority is -- company growth vs company stability vs auditing or compliance requirements.
    Top-down communications between sr leadership to those below director seems to be sparse.
    Project portfolio every year is huge. It's often hard to complete 100% of a project since we quickly start new ones or they drag on for longer than anticipated.

    Advice to Management

    It's easy to believe that because you are very familiar with the strategy, direction or any change that is coming that people further down the reporting chain are as well, but this is not the case. I'd rather see more communication down than less and this we could all use a little more.


  8. Helpful (2)

    "Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Good salary
    Average benefits
    Opportunity for growth

    Cons

    Poor leadership at manager and director level
    Directors reward managers who are publicly offensive and disrespectful
    Senior leadership from Network Health does not address real issues, avoid any conflict

    Advice to Management

    Directors and managers need better leadership training, and specifically should not reward managers who fail to display professionalism; check manager, and director social media forums to address any inappropriate postings.


  9. "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits with potential for growth

    Cons

    You have to pay for parking.


  10. Helpful (1)

    "Solid and worthwhile experience at a growth company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Network Health full-time (More than 5 years)

    Pros

    By and large open lines of communication between business groups. Flexible scheduling and remote workforce encouraged. Operates with a nimble attitude despite the size of the company.

    Cons

    Some silo-ing and political turf depending on the department. Parent company dictates a lot of policy and process without the benefit of being in the trenches.

    Advice to Management

    Keep moving towards a mobile/remote workforce, and stand up to the parent company to defend the right course of action.


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