Network Health Reviews | Glassdoor

Network Health Reviews

Updated March 27, 2017
32 reviews

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2.9
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Christopher "Kit" Gorton
6 Ratings

32 Employee Reviews

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  1. Helpful (1)

    "Working at Network Health,Inc or LLC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Management in Medford, MA
    Current Employee - Medical Management in Medford, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Network Health full-time (More than 3 years)

    Pros

    I had the pleasure of working with a cohesive team.

    Cons

    Poorly skilled upper and Senior Management

    Advice to Management

    Need to learn "people" skills... as they lack this component


  2. Helpful (1)

    "Disappointing work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Medford, MA
    Current Employee - Manager in Medford, MA
    Doesn't Recommend

    I have been working at Network Health full-time (Less than a year)

    Pros

    There are some good, honest, hardworking people who truly believe in the mission of this place and help those who need the most.

    Cons

    My particular experience involved a very abusive manager who felt that it was her given right to humiliate and degrade you in front of your teammates. Her style was to micromanage everything in a cookie-cutter setting. It wasn't about developing the individual but to build a uniform machine where everyone worked the same way as she did. The company sells you on "employees being their greatest asset" and that they believe in work/life balance. However, once you are in, HR will tell you flat out that you "have no business going home at 5pm." Overall, I found it to be a hostile work environment and very dishonest.

    Advice to Management

    Truly recognize that your employees ARE your greatest assets and do something about it.

  3. Helpful (4)

    "If I could give this place a minus ➖ one star - I certainly would"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Medford, MA
    Former Employee - Former Employee in Medford, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Network Health full-time (More than 10 years)

    Pros

    Used to be before Tufts Health Plan purchased Network Health from CHA... Now it's one insecure and dishonest mess

    Cons

    Unhealthy and dishonest culture spreaded by the header company makes Network Health these days a subject of many complains among former employees who already literally ran away. And more yet will.... It's not a secret anymore that Tufts Health Plan "consumed" Network Health, and further company consolidation that already takes place these days simply will get rid of its nonprofitable branch - Network Health. Therefore, rudeness, thoughtfulness and carelessness toward still remaining NH employees is only a first sign of a bigger colupse this business will face. It was a big mistake and illusion in the first place to imagine that a Commercial FOR PROFIT "monster" like Tufts Health Plan will ever care about the non- profit Network Health and their low income members. This company will go bankrupt and pretty soon

    Advice to Management

    Get rid of your rude and dishonest managers and directors before you lost the remainder of your talented non- managerial hardworking staff


  4. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HCC in Menasha, WI
    Former Employee - HCC in Menasha, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Network Health full-time (Less than a year)

    Pros

    Great team to work with

    Cons

    Management is less to be desired

    Advice to Management

    One HCC manager Is not qualified. No one will go to her for advise because they feel as if they are walking on eggshells around her or she doesn't know the facts. Not supportive at all.


  5. Helpful (1)

    "Benefits are acceptable, work life is good and flexible, management is poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer in Medford, MA
    Former Employee - Programmer in Medford, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Network Health full-time (More than 5 years)

    Pros

    The work environment is very nice. The salaries are a little under the average. The benefits are good but I think that they could do better. The matching for the retirement is only 2%. It should be 3% at the minimum. The company also charges some money for the parking. Other companies absorb the entire cost. The IRS has increased this amount to $245.00 allowance and the company don't do it.

    Cons

    I worked in the IT department and I think that the culture of the company is in the understanding that a programmer should be a business analyst, a systems analyst, a programmer, a leader, a tester and everything. That would have worked in the past when the company was small and the programming was not so complex. However the business needs and products offered by the company also grew a great deal in 3 years and HR and the company in general are in the understanding that with a small programmer pool in IT they could do the same as other bigger insurance companies do. I also could see that many young persons were hired as managers and directors in the business configuration and member enrollment teams without any experience. The situation was painful to employees under their supervision. Those teams also dont provide any help to the IT department and are very demanding in their needs.

    Advice to Management

    In general there isn't a sense of respect to the employees in providing a reviewed annual evaluation by senior management or HR. A manager could just be mad one day and write a one unrespectful comment in the annual evaluation. I think there should be a review a small review every 6 months and annual evaluations and salary increases should be reviewed by more people than just the manager before being delivered to the employees. Also the directors should also communicate more ofter with their teams as Christina does with the assembly meetings,


  6. "Unprofessional work environment"

    StarStarStarStarStar
    Former Employee - Clinician in Medford, MA
    Former Employee - Clinician in Medford, MA
    Negative Outlook

    I worked at Network Health full-time (More than 3 years)

    Pros

    Free coffee, good location, benevolent mission

    Cons

    Loud, people talk all day long, sloppy dress, management absent, unstable atmoshere (management seems to change daily, etc)


  7. Helpful (1)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Network Health full-time

    Pros

    The benefits are nice and the majority of the people are friendly.

    Cons

    There is a distrust of HR which really affects everything. If you have a problem with a manager, there is NO ONE to go to. My boss was the golden boy because he did all the crap work nobody else wanted to so he could do no wrong. He had awful people skills - he was awkward and didn't understand basic empoyee/manager relationships.

    Advice to Management

    Clean out HR - provide a way for employees to provide feedback about managers and supervisors. Those people work in a vacuum and they know it.

  8. Helpful (1)

    "Company doesn't have enough money to pay everyone a high salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDI Developer
    Former Employee - EDI Developer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Network Health full-time (More than 5 years)

    Pros

    Best Times when Christina was the CEO. There was good benefits and treats that made this non profit organization very appealing to work.

    Cons

    No more free Coffee, reduction on vacation accrual, terms to get your 401K fully vested is more rigid. The benefits are now terrible since the Tufts acquisition. Bad and negligent management. They would keep you working with a LOT of work even if you are not the best employee ...only if you accept to be paid under the average. Once you raise your voice for an increase then you will feel totally ignored. The company doesn't have money and they prefer to hire TEMPS even if they have to pay more for a contract


  9. Helpful (2)

    "Bad business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Network Health full-time (More than 5 years)

    Pros

    Very few pros, the staff level works generally were positive and hard working.

    Cons

    Like a high school mean person's club. Too many people directing, too few leaders

    Advice to Management

    Stop bullying and start leading


  10. "Network Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Auditor in Appleton, WI
    Current Employee - Compliance Auditor in Appleton, WI
    Doesn't Recommend
    Negative Outlook

    I have been working at Network Health full-time (More than a year)

    Pros

    Employees are friendly and culture is good.

    Cons

    Poor management and lack of stability

    Advice to Management

    Listen to your employees


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