Neustar Reviews | Glassdoor

Neustar Reviews

Updated August 31, 2017
93 reviews

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4.0
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
58 Ratings

93 Employee Reviews

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Pros
Cons
  • Extremely poor work life balance with many people having to work in a 24x7 environment (in 16 reviews)

  • Upper Management has no loyalty to its employees (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Solid company in spite of continual strategy changes and market fl"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Neustar full-time

    Pros

    One of the best places I worked. Lots of cross-functional collaboration and communication and MANY people were top-notch and wanted to do the right thing by the company, and their teams. Neustar worried about losing monopoly status with NPAC, and began making more and more wise acquisitions (Quova and TargusINFO to name a few). As I was leaving, it appeared Neustar would lose the NPAC contract and continued to strategize and restructure and make acquisitions to change the focus of the company. I think they've successfully done that. I still have many friends there, and while it's been bumpy, they are still committed.

    Cons

    I started through an acquisition. Neustar was terrible at absorbing acquired companies then, and for several more years. Pay structure was below market, even though HR did compensation surveys. Some managers (including senior level) were just there too long. Many of them couldn't adapt to changing markets, absorbing acquired companies, etc. Systems and processes were "hold overs" from the stodgy old days when the company simply had the monopoly on NPAC.

    Advice to Management

    Continue to leverage your "old guard" that are still around and continue to innovate in new products/services as you've been doing. Who knows what Neustar will look like in 10 years, but in the 8 years I was there, the company changed dramatically, and largely for the better.


  2. "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time

    Pros

    Very smart people. Strong vision tied to OneID. Now private will be easier to execute. In multiple high growth areas.

    Cons

    Dynamic markets that require you to be in top of your game.

  3. Helpful (4)

    "Empower Middle Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than 10 years)

    Pros

    I truly like the people with whom I work. They're smart, dedicated and talented. I put my manager into this category.

    Cons

    It seems that my manager's hands are tied; he's not allowed to make any big decisions either about his people or the projects/products he manages.

    Advice to Management

    Senior leadership makes decisions without understanding the true and full impact they have. Allow middle management to have input into some of the bigger decisions. I think you'd be surprised by what this could do for the health of the company.


  4. "Solid company changing quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time

    Pros

    Dynamic environment with great products and people

    Cons

    Lots of changes can create uncertainty

    Advice to Management

    Promote from within and avoid changing strategies / messaging too often


  5. "Director of Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Business Development in Sterling, VA
    Current Employee - Director of Business Development in Sterling, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than 5 years)

    Pros

    Outstanding benefits, great colleagues, flexible work

    Cons

    Uncertain future with upcoming acquisition.


  6. "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I worked at Neustar full-time

    Pros

    Worked with some of the smartest people you will ever meet.

    Cons

    Lack of visibility and hard to advance due to corporate structure


  7. Helpful (2)

    "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Neustar (Less than a year)

    Pros

    Neustar's security sales team is great. The team is built with many smart sales professionals with years of experience from top-tier tech companies. The work environment is very collaborative and your voice is not only heard but used to make progressive change whether you are an SDR or part of senior management. If you are looking for a position in tech sales this is a great place for you to learn about the security industry, gain invaluable work experience, and grow you sales skills.

    Cons

    The work load can be crazy at times as there is always something to do. Additionally, quota can be daunting but if you work hard and communicate with your manager, you can be successful.

  8. Helpful (1)

    "Neustar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst
    Former Employee - Data Analyst

    I worked at Neustar full-time (Less than a year)

    Pros

    Great people and team atmosphere

    Cons

    A lot of red tape and budget restrictions


  9. "Industry leader with room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (Less than a year)

    Pros

    Neustar offers industry-leading solutions that grow with the market, and a reputable customer base consisting of some of the largest companies in the country. The upper-level management comes from a variety of extremely qualified backgrounds, and they genuinely care the everyone is performing well and being successful. There are ample opportunities for professional development and training. There is an open-minded and welcoming atmosphere, with great opportunities for networking.

    Cons

    Neustar is part of a pretty competitive industry so there is pressure to come out on top. However, Neustar is investing a lot in staying ahead of the industry and differentiating as a leader.


  10. "Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    The security team has amazing leadership all around. Management has years and years of experience. Neustar creates an environment where questions are always answered, no matter who you ask from Managers to VP's people are always available to help. Neustar also provides you with the tools you need to succeed, they do not hesitate to spend money on their employees. Also if you have an idea, no matter what level you are at you are taken seriously, which helps give each employee a purpose. Feeling wanted goes long ways at work!

    Cons

    Days can be slow, the industry does not have a high connect rate. However, management provides plenty of opportunities to stay busy.


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