Neustar Reviews | Glassdoor

Neustar Reviews

Updated February 7, 2017
80 reviews

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4.0
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
48 Ratings

80 Employee Reviews

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Pros
Cons
  • work / life balance is a joke - (in 15 reviews)

  • There is no diversity in upper management (in 21 reviews)

More Pros and Cons

  1. "Heading in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time

    Pros

    After acquiring several companies, Neustar is now poised to excel in the information services space - lot's of opportunity within several divisions

    Cons

    Recent acquisition by an a private equity firm - upcoming changes unknown - but should be limited


  2. "Database Administrator-III"

    Star Star Star Star Star
    Current Contractor - Database Administrator-III in Sterling, VA
    Current Contractor - Database Administrator-III in Sterling, VA

    I have been working at Neustar as a contractor (More than a year)

    Pros

    Scope of learning is awesome

    Cons

    Improve in process in the technical aspects


  3. Helpful (1)

    "Principal Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Very Innovative, ever changing work environment

    Cons

    Stop laying off- You have the best talent.

    Advice to Management

    Keep up the good work. Take care of your employees. You have the best talent in the industry.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Depends on the office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer I in San Diego, CA
    Current Employee - Software Engineer I in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Depending on the office you're in, it can be awesome. As a whole, the corporate side is pretty silly and full of bureaucratic nonsense that stifles productivity and focuses on procedures instead of getting things done.
    The engineering team at the SD office is amazing and one of a kind. Couldn't ask for better

    Cons

    Pay increases are small and rare, don't expect much from the man. But again, if you're in one of the good offices, chances are you will land an awesome boss who will really invest in your career growth.

    Advice to Management

    Budget properly, stop will all the paperwork and excessive control, just let engineering do their job


  6. Helpful (1)

    "Fun Environment"

    Star Star Star Star Star
    Former Employee - Intern - Hourly in San Diego, CA
    Former Employee - Intern - Hourly in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar (Less than a year)

    Pros

    The people were very casual and friendly, and the environment was great - the offices were wide open, people played foosball every day, and there was nice catered lunch once a week. The internship was a really good opportunity to learn more about data science and how it can used, and actually made me become interested in pursuing the field. I got a chance to help add small features to a program they were working on.

    Cons

    They sometimes had difficulty figuring out tasks to give to us summer interns, since not much previous coding knowledge was actually required for the internship. In that sense, the program could be more organized.

    Advice to Management

    Your summer interns have a lot more time and knowledge on hand than you think, so you can definitely make good use of them, plus it will be a greater learning experience for them.


  7. "remarkable place to build cool things and get recognized for it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Neustar (More than 3 years)

    Pros

    neustar is a remarkable place to build cool things and get recognized for it. It has the rare combo of massive data at scale and interesting problems to solve occurring in a company that’s small, but resourceful enough that you can make your mark and get recognized for it. usually companies that have nontrivial data or interesting problems have plenty of engineers that were there first — try to move the needle at google or linkedin or facebook, for example. starts-ups have plenty of problems to solve and recognition to offer without the real world data at scale or the resources to go for it in a stable environment.

    at neustar, the team is dealing with real internet scale problems (DNS for a significant chunk of internet traffic, DDOS prevention for some of the best regarded brands online, creating the pipes to manage some of the largest online advertisers’ audiences) while we’re still growing at a huge pace and have LOTs of opportunities.

    Cons

    The company acts larger than it needs to

    Advice to Management

    Get on with the split already!


  8. Helpful (5)

    "Great People, Chaotic Outlook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar (More than a year)

    Pros

    There are wonderfully smart and engaged people that you can find in every corner of the company. There are research talks, interesting side projects, and A LOT of data. Lots of potential.

    Cons

    Bureaucracy runs pretty rampant. Everyone that's trying to do good work downstream ends up getting hurt by it.

    Advice to Management

    Employees aren't only worth a money value. Figure out a way to retain talent rather than trying cut back first. And you might also even find what you consider "dead weight" actually worth something once you build that community up.


  9. "Great benefits, good pivot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company has great benefits, makes conscious effort to engage with the employees, upper management is quite frank and open, provides good opportunities for learning and growth. With the upcoming NPAC transition, company has invested heavily into diversifying into other areas and has successfully pivoted into an Information services company.

    Cons

    Quite a bit of churn at the SVP level, takes away from getting a sense of stability and continuity. Has under-invested in some of the product lines, making things quite challenging for the few people that are supporting it. Company tries to balance that out with good benefits and options.

    Advice to Management

    Due more diligence before bringing in SVPs, look at reducing multiple layers of hierarchy. Promote more from within the company instead of looking outside. Continue investing in diversifying, but at the same time figure out overall strategy and stay out of non-core areas.


  10. "Total turnaround. Weak employees being replaced (and complaining on Glassdoor)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    New leadership (over half of leadership is new in past 8 months)
    New focus on big growth area of marketing
    MarketShare acquisition put Neustar on the map as marketshare is the clear industry crown jewel in analytics
    Brought true CMO access now like no other competitors have.
    New leaders flushing out many C or D employees. Big transition underway.
    Spin off of old telco business critical - move HQ to San Fran where power base is now anyway

    Cons

    Legacy cultural issues hanging around
    People scared to speak the truth to mgmt - but that is starting to change
    Marketing was terrible - new CMO really improving things with better team, focus

    Advice to Management

    Accelerate spin off


  11. "Great opportunity to shape a business, but must be adaptable to change to succeed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in San Francisco, CA
    Current Employee - Senior Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (Less than a year)

    Pros

    + Inspiring female CEO
    + Huge growth opportunity in Information Services segment
    + Intelligent, collaborative, fun colleagues
    + Opportunity to make an significant impact on business results

    Cons

    - Organization in transition in many ways
    - Lots of change means you have to be adaptable and move things forward without clear direction sometimes
    - Not a good environment for someone who needs a lot of hand-holding or is not a self-starter



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