Neustar Reviews | Glassdoor

Neustar Reviews

Updated June 19, 2017
369 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
Neustar President and CEO Lisa A. Hook
Lisa A. Hook
230 Ratings

369 Employee Reviews

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Pros
Cons
  • Extremely poor work life balance with many people having to work in a 24x7 environment (in 16 reviews)

  • Upper Management has no loyalty to its employees (in 20 reviews)

More Pros and Cons

  1. Helpful (3)

    "Management too Centralized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time

    Pros

    Good salary, Good Benefits and social environment

    Cons

    Values "yes" people; CEO believes in "ruling by fear" and do not get on her bad side. Management rewarded for agreeing with executives.


  2. "Industry leader with room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (Less than a year)

    Pros

    Neustar offers industry-leading solutions that grow with the market, and a reputable customer base consisting of some of the largest companies in the country. The upper-level management comes from a variety of extremely qualified backgrounds, and they genuinely care the everyone is performing well and being successful. There are ample opportunities for professional development and training. There is an open-minded and welcoming atmosphere, with great opportunities for networking.

    Cons

    Neustar is part of a pretty competitive industry so there is pressure to come out on top. However, Neustar is investing a lot in staying ahead of the industry and differentiating as a leader.

  3. "Sales Development Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time

    Pros

    Great company to work for! You work hard, but the rewards are amazing! Location is amazing!

    Cons

    Perhaps a little more training for the new hires


  4. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Neustar (Less than a year)

    Pros

    Neustar's security sales team is great. The team is built with many smart sales professionals with years of experience from top-tier tech companies. The work environment is very collaborative and your voice is not only heard but used to make progressive change whether you are an SDR or part of senior management. If you are looking for a position in tech sales this is a great place for you to learn about the security industry, gain invaluable work experience, and grow you sales skills.

    Cons

    The work load can be crazy at times as there is always something to do. Additionally, quota can be daunting but if you work hard and communicate with your manager, you can be successful.


  5. "Growth Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    The security team has amazing leadership all around. Management has years and years of experience. Neustar creates an environment where questions are always answered, no matter who you ask from Managers to VP's people are always available to help. Neustar also provides you with the tools you need to succeed, they do not hesitate to spend money on their employees. Also if you have an idea, no matter what level you are at you are taken seriously, which helps give each employee a purpose. Feeling wanted goes long ways at work!

    Cons

    Days can be slow, the industry does not have a high connect rate. However, management provides plenty of opportunities to stay busy.


  6. "Customer Success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Director in McLean, VA
    Former Employee - Customer Success Director in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Neustar full-time (More than 10 years)

    Pros

    Growing and dynamic company with a lot of potential. Knowledgeable employees with a solid plan and vision.

    Cons

    Organizing for the overall growth of the company


  7. "Neustar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst
    Former Employee - Data Analyst

    I worked at Neustar full-time (Less than a year)

    Pros

    Great people and team atmosphere

    Cons

    A lot of red tape and budget restrictions

  8. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Neustar full-time

    Pros

    the people and culture is great

    Cons

    lot of independent work, not much interaction with rest of team.


  9. Helpful (6)

    "Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time

    Pros

    good people who work there (not upper management)

    Cons

    old technology
    multiple competing priorities
    no clear direction
    do more with less (nothing)
    zero work/life balance

    Advice to Management

    sell


  10. "Great place to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    at the forefront of technology, well-funded, with a drive to transform itself, great team of smart people to work with.

    Cons

    cautious investment strategy outside the US, the US focus at the time of my time at the company was the reason the engagement ended.


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