Neustar Reviews | Glassdoor

Neustar Reviews

Updated August 16, 2017
379 reviews

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379 Employee Reviews

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Pros
Cons
  • Extremely poor work life balance with many people having to work in a 24x7 environment (in 16 reviews)

  • Upper Management has no loyalty to its employees (in 20 reviews)

More Pros and Cons

  1. Helpful (12)

    "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Louisville, KY
    Current Employee - Operations in Louisville, KY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than 5 years)

    Pros

    GREAT coworkers, good benefits, good office perks, profit share.

    Cons

    Management is constantly changing, no formal training/onboarding program, no clear career paths, culture STEEPED in alcohol, HE works in the company interest, most department managers don't know much about the department they manage.

    Advice to Management

    Stay long enough to develop the workforce, not use them as stepping stones to the next level of your career. Hire managers with experience in the area you hire them into, stop the favoritism.


  2. Helpful (6)

    "Slowly moving downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at Neustar full-time (More than 5 years)

    Pros

    Benefits
    Great Colleagues
    could be about it...

    Cons

    Unstable database
    Innovation preached, but software still stuck in the 90's
    Departments still in silos (even though collaboration has been talked about for years)
    neustar still not a household name
    favoritism is rampant -- work your tail off and still nothing.

    Advice to Management

    Be straight with your employees about the GGC takeover. You already misled people with the supposed company "split".

  3. Helpful (9)

    "Don't waste your time here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sterling, VA
    Former Employee - Anonymous Employee in Sterling, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than 3 years)

    Pros

    Benefit. I am sure its not the same now.

    Cons

    Bossy Management. You have to kiss the rear potatoes to climb the ladder.

    Advice to Management

    Replace upper management with fresh and new talent.


  4. Helpful (7)

    "Laughable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Neustar full-time (More than a year)

    Pros

    Database of phone #s to improve match rates.

    Cons

    Sales org is a mess - ridiculous training program and ongoing classes. Would be okay for sales 101 but not for those with any intellect or experience. Sad when most of the sales team is much better in front of clients than the team leaders.
    Winwinwinasone - as far as I know everyone has already left high school and college - this is a joke and insulting to have in adult meetings
    Sales is deluded - an ops person as a leader and frick and frack as overseeing the everyday sales org - neither of which could sell lemonade to their mothers.

    Advice to Management

    Be afraid when Golden Gate finds out the truth about this company - they will need lots of axes.


  5. Helpful (14)

    "It's all about management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer in San Francisco, CA
    Former Employee - Senior Software Development Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than a year)

    Pros

    If you want plain job in IT and get market salary - this is a possible place to be

    Cons

    Lame and inappropriate tech stack used to develop, no way management wants to change it.
    After leaving the company I had to study a lot before getting to the next job because company was way behind the modern stack.
    Management's job security is the only their concern.

    Advice to Management

    Leave


  6. Helpful (15)

    "Steer clear of this train wreck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in San Francisco, CA
    Former Employee - Senior Product Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 3 years)

    Pros

    Had the privilege of working with some incredibly talented engineers. Couple of the folks on marketing services were very structured and detail oriented. Other teams had talent but sometimes lacked focus.

    Cons

    Very top down management style. Incentives are in the wrong place. Terrible work life balance. Most are not excited to work here. Everyone is overworked because of too many layoffs, therefore severely understaffed.

    Advice to Management

    More communication bottom up and top down. Stick to your goals without constant shifting. Remain calm and make a solid plan instead of bleeding fear and chaos into teams.


  7. Helpful (17)

    "Nepotism Is The Word"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time

    Pros

    Decent pay and benefits.
    From the director level down Neustar has talented hard working employees.
    Free food and snacks out West.

    Cons

    No free food and snacks in the East Coast office.
    Uncertain future with the pending the pending acquisition by a private equality company.
    All the new VP's are hired out West, because the Neustar executive management feels the East Coast has zero talent.
    Horrible, and I mean horrible executive management.

    Advice to Management

    Tell the truth. You guys lied about the company split. Your only goal is to loot the company for your personal gain.

  8. Helpful (11)

    "Can't get out of their own way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Neustar full-time

    Pros

    Great sales teams, unique data, pay is competitive, VP level and below are great, and compelling offerings.

    Cons

    Senior leadership team pretends they have a strategy but it is nonexistent. Seems our senior management does not get what's makes us special, instead they dedicate resources to the sexiest new thing irregardless of our strategy or how it fits.

    Advice to Management

    CEO is very disconnected from the business and she does not trust anyone. In effect there is no number 2, which causes a real vacuum in leadership. I would recommend the CEO get out in the trenches and figure out what is going on in the business. The company will not be successful unless she changes her approach.


  9. Helpful (17)

    "They're just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in McLean, VA
    Former Employee - Account Executive in McLean, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Neustar full-time (Less than a year)

    Pros

    Public tech company, Well known in the space, Good product and sales trainings

    Cons

    Their security products cant compete with newer, sexier products on the market
    Not a fun culture
    High turnover- no job security, even when your'e killin' it.

    Advice to Management

    Don't lay off sales people that are actually meeting their quota and making you money, without a reason


  10. "Heading in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time

    Pros

    After acquiring several companies, Neustar is now poised to excel in the information services space - lot's of opportunity within several divisions

    Cons

    Recent acquisition by an a private equity firm - upcoming changes unknown - but should be limited


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