Neustar Reviews in San Francisco, CA | Glassdoor

Neustar San Francisco Reviews

9 reviews

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San Francisco, CA Area

3.0
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
4 Ratings

9 Employee Reviews

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Pros
Cons
  • work / life balance is a joke - (in 15 reviews)

  • There is no diversity in upper management (in 21 reviews)

More Pros and Cons

  1. Helpful (6)

    "product manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Neustar has a nice San Francisco office located within one mile of the 4th and King Caltrain station, good benefits, and fun people. When the new Transbay terminal, located a block away, is finished, the commute will be even easier.

    Cons

    Neustar is still stuck in East Coast telecom business practices. Hopefully this will change after the upcoming split and the new Marketing Services company will adopt more Silicon Valley style investment and innovation.

    Advice to Management

    Take the company private so that you can avoid micromanaging results quarter to quarter and make the needed investments and long-term decisions that are hampered by short-term focused stockholders.


  2. Helpful (5)

    "Product Manager Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in San Francisco, CA
    Current Employee - Senior Product Manager in San Francisco, CA
    Recommends
    Neutral Outlook

    I have been working at Neustar full-time (More than a year)

    Pros

    Love my team and the office. I've really enjoyed working with the engineers and other product team in this office.

    Cons

    Roadmap is too heavily influenced my client. This leaves employees with little to no autonomy. Not view much cohesion and communication across teams. There is no standardization and strong need to move fast and loose all the time. This is not my ideal method of working.

    Advice to Management

    Get your act together by provided better articulated goals and path to success. Don't give bad reviews if you haven't set a clear direction for your team and kept following up to make sure your people stay on track.


  3. Helpful (4)

    "Online Advertising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar (More than 3 years)

    Pros

    Great culture from original Quova team in Mountain View, CA that was acquired by Neustar.
    Awesome benefits.
    Support from direct management

    Cons

    Indecision about where to go with online advertising business units...conflicting philosophies on how to make data available to market.
    Still had old-school telco feel from early days of Neustar. Didn't quite jive with Sillicon Valley culture.
    Forced office move from Mountain View to San Francisco did not sit well with most employees.

    Advice to Management

    Continue to diversify but don't lose focus. Telco or Advertising or Information Technology or ??


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  5. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    very nice company, always has snack, fruit, breakfast

    Cons

    don't like san francisco, too cold, too crowd; mountain view is much better


  6. Helpful (9)

    "Mew . . . Could take it or leave it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Free snacks, soda, and coffee. Good pay and health benefits (as good as Yahoo!, Google, and Apple minus free transportation). Good place to work if you're a woman and you don't care to go into a management role. Beautiful building and nice location, but far from Caltrain.

    Cons

    No onsite gym and long commutes for people who don't work in SF. Company moved from Silicon Valley (Mountain View) to SF claiming they would recruit better engineering talent. However, from what I have heard, they are struggling to recruit engineering folks to make the long commute from Silicon Valley.

    No company direction and no career growth. A lot of favoritism. It's all who you know, not what you know that will land you career growth at Neustar. High turnover, and low morale.

    Advice to Management

    Focus on a few products and not a bunch of products. Not enough bodies to handle all of the different products. Management has no clear execution of plans for the future.


  7. Helpful (12)

    "Aimless"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (Less than a year)

    Pros

    Company has a lot of money. Workplace has lots of free snacks, espresso, low expectations.

    Cons

    High leadership and engineering turnover. No direction. CEO seems to feel her job is to entertain rather than lead. Other than CFO senior leadership seems unclear on what their responsibilities are besides drawing salaries.

    Advice to Management

    Decide whether to spin off engineering or not. If you are serious about web management products make a plan and communicate that to those who will implement it.


  8. Helpful (3)

    "The Big Identity Crisis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Neustar full-time (More than 5 years)

    Pros

    The chemistry was great initially. they encouraged corporate culture and promoted corporate events. neustar makes a concerted effort to break into the best workplace list. Catered events and wellness programs are great.

    Cons

    Constantly changing direction and corporate message to the public. They constantly add additional responsibilities or change targets mid year without additional compensation.


  9. Helpful (1)

    "Neustar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Neustar full-time (Less than a year)

    Pros

    is a great company to work for excellent benefits.

    Cons

    Micro Management. High turn over. Poor training.

    Advice to Management

    Give your staff a adequate amount of time to learn the technology especially when they are a top performer.


  10. "An opportunity to work alongside some very sharp people."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Brisbane, CA
    Former Employee - Global Account Manager in Brisbane, CA
    No opinion of CEO

    Pros

    It is a large, publicly traded company with opportunity to sell leading edge technology. There are weekly product training webinars.

    Cons

    It is a pressure filled atmosphere. You have to make alot of phone calls if you are in the sales department.

    Advice to Management

    The new CEO should keep the innovation going, and develop plans to successfully compete with other companies in the same space.



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