Neustar Senior Software Engineer Reviews | Glassdoor

Neustar Senior Software Engineer Reviews

Updated April 2, 2017
13 reviews

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Senior Software Engineer

1.8
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
9 Ratings

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Pros
Cons
  • Extremely poor work life balance with many people having to work in a 24x7 environment (in 16 reviews)

  • Upper Management has no loyalty to its employees (in 20 reviews)

More Pros and Cons

  1. Helpful (14)

    "It's all about management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer in San Francisco, CA
    Former Employee - Senior Software Development Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than a year)

    Pros

    If you want plain job in IT and get market salary - this is a possible place to be

    Cons

    Lame and inappropriate tech stack used to develop, no way management wants to change it.
    After leaving the company I had to study a lot before getting to the next job because company was way behind the modern stack.
    Management's job security is the only their concern.

    Advice to Management

    Leave


  2. Helpful (19)

    "Chaotic strategy messes up day to day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Diego, CA
    Former Employee - Senior Software Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than 3 years)

    Pros

    Most of the day to day work was interesting, challenging and generally well paced. The colleagues I worked with almost universally talented, committed and fun to work with. Neustar's financial position at the time was great and were able to engage in acts of largese at will such as an anual developers conference uniting developers from across the country at high profile national locations.

    Cons

    Strategically the company didn't seem to show any consistency and lacked the ability to see through plans. Financial planning was throughout my 3 years subject to wild swings. Ultimately what ended it for me was closing the San Diego office I worked in, as part of a grand plan to unite all the west coast offices into Mountain View. A month later they announced they were closing Mountain View and moving to San Frncisco. They have subsequent rented a large amount of office space in UTC, about 5 miles from where I previously worked. Looking back it wasn't much of a surprise. I witnessed Neustar gut the sales team, in a management initiative to cut costs (and experience) of the sales team that our business unit never really overcame. They also had a (consultant led) plan to streamline managent titles which ultimately pissed off a lot of people by taking away their titles but achieved nothing else. In my time I had 5 managers. I think the inability to hold onto middle mannagers was another major company failing My takeaway was a tone deaf senior management team that consistenyly wanted to interfere and never had the ability to make their choices work.

    Advice to Management

    For the C-suite: Trust your people and stop interfering.

  3. Helpful (22)

    "Clownshow. Big shoes, small car and red noses included for effect."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than 5 years)

    Pros

    Pay. Easy working hours. Out of touch senior leadership (also con - see below). Great offices in SF. Small number of key people seem to get it and are driving the only real growth.

    Cons

    Out of touch senior leadership. CEO who somehow seems to have a job despite losing 50% of the companies revenue. Lack of direction and strategy. Time for an SLT tuneup.

    Advice to Management

    Pack it up - you can't compete with Adobe, Oracle, comScore, Salesforce or Nielsen.


  4. Helpful (3)

    "Great work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Diego, CA
    Current Employee - Senior Software Engineer in San Diego, CA
    Recommends
    Neutral Outlook

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Middle management is very open. We have flexible hours and some telecommuting. No aggressive power hungry coworkers. Relaxed work environment. Not too many meetings. Agile methodology is used for software development. There is interest in constantly advancing to new technology.
    Senior management acts on employee feedback and communication between them and the employees is improving.

    Cons

    Senior management is not very transparent, although this is changing due to employee feedback. There is no clear career path. The have embraced the "open floor" office plan which is not good for all people. There are far too many products that are very different from each other, so keeping a consistent company vision/mission is impossible.

    Advice to Management

    You have done a great job with the work environment. If you set your focus on setting clear well defined objectives and define a clear and consistent work environment, then employees will be happier.


  5. Helpful (6)

    "Old school trying to become new school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Mountain View, CA
    Former Employee - Senior Software Engineer in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than a year)

    Pros

    I worked with some very smart people at Neustar, but there wasn't an overall cohesive culture. Rather cliquish for a small office.

    Cons

    It's hard for a big, enterprise company to transition to agile. A lot of engineering employees just weren't onboard with the changes management was pushing through. People weren't happy, and we lost several good engineers. I think management could've found more palatable ways to make the changes.


  6. Helpful (10)

    "One more round of layoff ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    It is really depends on group . In my group people are super nice.

    Cons

    One more round of layoff ...
    If you do not have political cloud and if anything goes wrong weather you worked on it or not you will be the one on chopping block. Always changing direction and doing the same thing over and over .

    Advice to Management

    Try to find the root cause instead of blind follow the middle management.
    Try to stick to a business model for some time to see it is fail or success.


  7. Helpful (3)

    "Chaotic, Messy - as it stands today"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sterling, VA
    Current Employee - Senior Software Engineer in Sterling, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Good salary, great benefits. Knowledgeable co-workers.

    Cons

    Constant lay offs. Trying to byte into every great thing in the world. Open cubical system. Religious into Agile / Sprints, Sr management is not open and not honest.

    Advice to Management

    Try to be open and honest to employees.

  8. "Good life/work balance, lots of flexibility, moving towards new tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Neustar full-time (More than 5 years)

    Pros

    Flexible work hours and work from home policy;
    good work/life balance;
    had the opportunity to work on several large, different projects during my time there (possibly rare for an engineer at Neustar);
    good, smart, hard-working teammates that were easy and fun to work with;
    GREAT benefits - health benefits probably one of the best in the DC area (free Fitbits, potential to have significant premium discounts if certain health activities are done during the year), stock equity program and ESPP program, significant bonuses, etc.

    Cons

    Re-orgs and shuffling of top management every couple of years,
    more bureaucracy than needed for a company of this size,
    slow to integrate new acquisitions into the full company
    different departments very independent - felt more like a bunch of small companies working side by side than one company


  9. Helpful (8)

    "God save this great company from the evil, inefficient & ineffective top management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sterling, VA
    Current Employee - Senior Software Engineer in Sterling, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than 8 years)

    Pros

    Great working env, very good pay and benefits, lot of opportunities to learn and practice.

    Cons

    Lousy senior management for the past few years with confused vision & strategy. Unnecessary and frequent organizational changes. Little or no respect to the experienced, skilled and talented technical staff.

    Advice to Management

    None because they are not in a position to listen or understand.


  10. Helpful (1)

    "Neustar has been great in terms of benefits it offers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sterling, NE
    Current Employee - Senior Software Engineer in Sterling, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    Benefits, salary, commute for ashburn folks

    Cons

    too much turmoil with somany changes in direction

    Advice to Management

    focus on work-life balance