Neustar Software Engineer Reviews | Glassdoor

Neustar Software Engineer Reviews

Updated April 2, 2017
25 reviews

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Software Engineer

2.8
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
14 Ratings

Employee Reviews

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Pros
Cons
  • work / life balance is a joke - (in 16 reviews)

  • There is no diversity in upper management (in 21 reviews)

More Pros and Cons

  1. Helpful (1)

    "Depends on the office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer I in San Diego, CA
    Current Employee - Software Engineer I in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Depending on the office you're in, it can be awesome. As a whole, the corporate side is pretty silly and full of bureaucratic nonsense that stifles productivity and focuses on procedures instead of getting things done.
    The engineering team at the SD office is amazing and one of a kind. Couldn't ask for better

    Cons

    Pay increases are small and rare, don't expect much from the man. But again, if you're in one of the good offices, chances are you will land an awesome boss who will really invest in your career growth.

    Advice to Management

    Budget properly, stop will all the paperwork and excessive control, just let engineering do their job


  2. Helpful (11)

    "It's all about management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer in San Francisco, CA
    Former Employee - Senior Software Development Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than a year)

    Pros

    If you want plain job in IT and get market salary - this is a possible place to be

    Cons

    Lame and inappropriate tech stack used to develop, no way management wants to change it.
    After leaving the company I had to study a lot before getting to the next job because company was way behind the modern stack.
    Management's job security is the only their concern.

    Advice to Management

    Leave


  3. Helpful (12)

    "Tough times at the San Francisco office"

    Star Star Star Star Star
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    Some of the Bay Area startups bought by Neustar have smart people who are doing cool things, even though the company is having a tough time stopping the mass exodus of talent.

    Cons

    How about just one thing: people are literally lining up to go to the bathroom. There's only 4 usable toilet stalls (total on both floors) shared by a population of at least 400 people (including employees of other companies - the 4th floor is shared). Meanwhile, additional restrooms (which exist because they are required by building codes) are LOCKED and off limits for employees as they are "reserved for guests." This should tell you all you need to know about the culture of Neustar.

    Advice to Management

    Let go of your East Coast mentality and realize that you're competing in Silicon Valley. Understand that if you lay people off en masse every quarter the rest are going to look for jobs elsewhere because they'll be constantly worried they could be next.


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  5. "Principal Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in San Francisco, CA
    Former Employee - Principal Software Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Generally a great place to work: good location, snacks, drinks, coffee, and great benefits.

    Cons

    A small but very profitable company with a specific focus, if statistics and demographics aren't interesting to you and the presentation of data isn't relevant to you, theres not going to be much for you.


  6. Helpful (26)

    "Almost like living in a Kafka story"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Sterling, VA
    Former Employee - Software Engineer in Sterling, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than 5 years)

    Pros

    Great benefits, average pay, low stress, strong 401k match, mediocre ESPP (no lookback), good place to park until you find something better

    Cons

    Bleak future, dysfunctional management, busy work and people trying to look busy, nepotism/cronyism, revolving door of executives and highly paid consultants

    Advice to Management

    Imagine if the CIA infiltrated an organization to disrupt it from within. That's what it feels like to work at Neustar. Things happen in almost, but not entirely, the most inefficient way possible.


  7. Helpful (1)

    "Best place I've worked yet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Rochester, NY
    Current Employee - Software Engineer II in Rochester, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Neustar full-time (Less than a year)

    Pros

    My subordinates and superiors are friendly and supportive. I've yet to be pressured to work greater than 40 hours per week and my manager has made great efforts to help me learn the systems and get up to speed. I was offered a higher salary than I had asked for during my interview. I'm aware of paths for promotion and personal improvement though I'm still too new to have utilized them

    Cons

    Because of the vertical business organization teams sometimes care too much about their bottom line that they negatively affect other teams. Being on the team at the end of a production line, unreasonable exceptions are sometimes passed down the line and end at us.

    Advice to Management

    Listen to the concerns of your lower management. They have a good sense of what their team is capable of and when they are provided inadequate resources.


  8. Helpful (19)

    "Chaotic strategy messes up day to day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Diego, CA
    Former Employee - Senior Software Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than 3 years)

    Pros

    Most of the day to day work was interesting, challenging and generally well paced. The colleagues I worked with almost universally talented, committed and fun to work with. Neustar's financial position at the time was great and were able to engage in acts of largese at will such as an anual developers conference uniting developers from across the country at high profile national locations.

    Cons

    Strategically the company didn't seem to show any consistency and lacked the ability to see through plans. Financial planning was throughout my 3 years subject to wild swings. Ultimately what ended it for me was closing the San Diego office I worked in, as part of a grand plan to unite all the west coast offices into Mountain View. A month later they announced they were closing Mountain View and moving to San Frncisco. They have subsequent rented a large amount of office space in UTC, about 5 miles from where I previously worked. Looking back it wasn't much of a surprise. I witnessed Neustar gut the sales team, in a management initiative to cut costs (and experience) of the sales team that our business unit never really overcame. They also had a (consultant led) plan to streamline managent titles which ultimately pissed off a lot of people by taking away their titles but achieved nothing else. In my time I had 5 managers. I think the inability to hold onto middle mannagers was another major company failing My takeaway was a tone deaf senior management team that consistenyly wanted to interfere and never had the ability to make their choices work.

    Advice to Management

    For the C-suite: Trust your people and stop interfering.


  9. Helpful (22)

    "Clownshow. Big shoes, small car and red noses included for effect."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neustar full-time (More than 5 years)

    Pros

    Pay. Easy working hours. Out of touch senior leadership (also con - see below). Great offices in SF. Small number of key people seem to get it and are driving the only real growth.

    Cons

    Out of touch senior leadership. CEO who somehow seems to have a job despite losing 50% of the companies revenue. Lack of direction and strategy. Time for an SLT tuneup.

    Advice to Management

    Pack it up - you can't compete with Adobe, Oracle, comScore, Salesforce or Nielsen.


  10. Helpful (10)

    "Absolutely zero organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Current Employee - Software Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neustar full-time

    Pros

    The company pays well enough and treats their employees well.

    Cons

    Management extremely disorganized and does not set cohesive goals. Employees are promoted exclusively on seniority, not skill level.


  11. Helpful (3)

    "Great work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Diego, CA
    Current Employee - Senior Software Engineer in San Diego, CA
    Recommends
    Neutral Outlook

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Middle management is very open. We have flexible hours and some telecommuting. No aggressive power hungry coworkers. Relaxed work environment. Not too many meetings. Agile methodology is used for software development. There is interest in constantly advancing to new technology.
    Senior management acts on employee feedback and communication between them and the employees is improving.

    Cons

    Senior management is not very transparent, although this is changing due to employee feedback. There is no clear career path. The have embraced the "open floor" office plan which is not good for all people. There are far too many products that are very different from each other, so keeping a consistent company vision/mission is impossible.

    Advice to Management

    You have done a great job with the work environment. If you set your focus on setting clear well defined objectives and define a clear and consistent work environment, then employees will be happier.