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Neutrogena Reviews
Updated Apr 27, 2023
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Found 55 of over 77 reviews
63% Recommend to a Friend
74% Approve of CEO
Found 53 of over 77 reviews
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Recommend to a Friend
Approve of CEO
E M McNamara
12 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Amazing culture in my group (analytical lab of QA) of helping each other out, working hard and preserving work/life balance." (in 5 reviews)
- "Global opportunities: Given J&J is a global company, there are opportunities to work internationally if you want to." (in 3 reviews)
Cons
- "Managers don't have the time to also function as HR and manufacturing employees don't have the time or resources to spend trying to figure out how to update their mailing address." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Neutrogena and is not affected by filters.
- 5.0Nov 17, 2022SanitechFormer EmployeeLos Angeles, CA
Pros
Great people and business to work for.
Cons
Lots of heavy workloads. Expect politic favoritism.
- 4.0Apr 27, 2023Associate Brand ManagerCurrent EmployeeLos Angeles, CA
Pros
Great People and can learn the ins and outs of brand management
Cons
Lots of organizational changes can lead to downward pressure
- 2.0Sep 16, 2021Associate Brand ManagerFormer Employee
Pros
Part of Johnson and Johnson. J&J has good values which they refer to as the "credo."
Cons
ABMs treated like pawns in most cases, esp with no marketing analysts. Very hierarchical and silo-d organization. Really archaic media and creative agency model and ideas. Innovation ideas and executional decisions are painfully slow given hierarchy and resource constraints despite being part of a ginormous company. Promotions and path to development is unclear. Growth is really relationship-based which is frustrating for those who prefer clear paths. If you are really interested and passionate in beauty, don't come here. Go somewhere where it's more scrappy and not owned by a giant pharma/medical company. Too much red tape here to make innovative launches and decisions.
- 5.0Feb 6, 2022Line Service TechnicianFormer Employee, more than 8 yearsLos Angeles, CA
Pros
Great pay, Great benefits. You feel appreciated for your contributions. Great facility and equipment.
Cons
Super strict with their operating procedures. You have to scan a badge wherever you go so if you don't have access you have to go to the security office to get clearance. Security guards could be a pain.
- 4.0Jun 17, 2021Industrial Maintenance MechanicsFormer Employee, more than 3 yearsLos Angeles, CA
Pros
Opportunity for a mechanic to grow and develop skills
Cons
Junior managers need more training
- 5.0May 10, 2021EngineeringFormer Employee
Pros
Great place to work great people
Cons
Concern with being laid off
- 3.0Jul 21, 2012Anonymous EmployeeFormer Employee, less than 1 yearLos Angeles, CA
Pros
Well known brand and great products; friendly employees; on site cafeteria; casual dress code; In-n-Out truck at town hall meetings.
Cons
Poor onboarding. Showed up and did not have resources or training ready, staff unaware of my arrival. Immediately showed me there were communication gaps. Employee programs, such as HR, are either outsourced or housed in New Jersey so you are on the phone with a vendor or begging your supervisor to make the time to obtain a password for you to access your info on the self service site. Managers don't have the time to also function as HR and manufacturing employees don't have the time or resources to spend trying to figure out how to update their mailing address. Morale is very low as there were major layoffs a couple of years ago. Approximately 50% of the workforce onsite is comprised of contract/ temporary workers, many whom have been there for extended periods of time. You don't see employees connected to the company or each other. The employees are divided by a physical divider, the street that separates manufacturing and administrative buildings which creates an invisible divider among employees.
1 - 5.0Sep 23, 2016Anonymous EmployeeFormer Employee
Pros
I loved the employee atmosphere, the bosses treat you really great. They are willing to help you with any questions you may have. There are many things you may get involved with while working for the company, from different groups. There is always something going on.
Cons
It is corporate work so if you're trying to climb the ladder, get climbing. If you enjoy excel, and eating your lunches at your desk so you don't stay past 5pm at your desk, you'll fit right in.
1 - 3.0Nov 7, 2008DevelopmentFormer EmployeeLos Angeles, CA
Pros
It's a fast-paced, high-output place that stands alone in personal care product development, and has the facilities and know-how to get the job done.
Cons
Infrastructure is insufficient. Communication is terrible, and worker morale is waning. The focus on budgets is so stifling and really hampers anybody's enjoyment of doing a good job first. In all, it feels like it was a great place to work when it was family-owned, and then when JnJ stepped in Neutrogena ran to its room and won't come out.
1 - 5.0Sep 15, 2016Brand ManagerCurrent Employee, less than 1 yearRedondo Beach, CA
Pros
So just to clarify, Neutrogena is a part of Johnson & Johnson. That being said, it is a huge corporation, so of course there are going to be office politics. But from my observations and personal experience, if you work hard and have strong performance, you will be compensated fairly for it. The promotion process may be a little longer than if you went to a start-up, but again, that is typical for large corporations. And the benefits, training, experience you get outweigh that in my opinion. Pros: - Compensation: Pay is higher than most CPG companies in the area. As BM at J&J, you make much more than the average salaries you will see on something like salary.com. - Work/life balance: This is of course dependent on time of year and what you are working on, but J&J is very family oriented and flexible. If you need to leave earlier to pick your kids, go to an appointment, etc. most managers are understanding. My typical day is 8:30-5:30pm. Of course, you need to build trust with your manager that you will get your work done on time. - Benefits: Great benefits since its J&J. They just increased their parental leave policy so its best in class for large companies. There is a company store on-site with discounts. Annual exercise reimbursement. Workout classes offered on-site throughout the year. Competitive vacation, bonus. - People: Everyone you work with is super smart, which is refreshing. And it pushes you to work harder. Lot's of great friendships have been built over the years. - Location: Easy to get to if you live on the West Side or South Bay. 20-30 minute commute. - Global opportunities: Given J&J is a global company, there are opportunities to work internationally if you want to. It's a lot easier to get a job internationally through a company you already work for then trying to get hired. - Philanthropy: A lot of opportunities to get involved in the community if you want to. - Just working on a huge, well-known brand is a big plus. It's a great resume builder and invaluable experience. Neutrogena is growing, so also a great time to work here.
Cons
Path to promotion: Can seem long if you are coming from a smaller company, but is similar to other large CPG companies. They will rotate you a lot so you get the opportunity to work on different things and develop your skills. Also, higher compensation makes up for the longer promotion period. However, if you are willing to be more mobile (i.e. move to New Jersey,) upward mobility does increase substantially. Location: It is near the airport, so not a ton of food options within walking distance. But there is a cafeteria on-site that has improved immensely over the past couple years and offers a lot of different options.
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Neutrogena Reviews FAQs
Neutrogena has an overall rating of 3.6 out of 5, based on over 77 reviews left anonymously by employees. 63% of employees would recommend working at Neutrogena to a friend and 46% have a positive outlook for the business. This rating has been stable over the past 12 months.
63% of Neutrogena employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Neutrogena 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Neutrogena to be culture, career development, benefits and the cons to be workplace, management.
