Neutrogena Reviews | Glassdoor

Neutrogena Reviews

Updated July 11, 2017
39 reviews

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3.6
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E M McNamara
10 Ratings

39 Employee Reviews

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Pros
  • Work/life balance: This is of course dependent on time of year and what you are working on, but J&J is very family oriented and flexible (in 4 reviews)

  • There is a company store on-site with discounts (in 5 reviews)

Cons
  • Management will fill you with false hope of the possibility of converting you to a full time, but it doesn't happen (in 6 reviews)

  • Temp employees get treated like second class citizens (in 3 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Neutrogena full-time (More than 10 years)

    Pros

    Collaborating environment; Emphasis on professional development - you chart your own course; Good pay; Committed to quality; Really lives the J&J Credo-central to everything we do.

    Cons

    People constantly move - every two years; Matrixed reporting structure; Limited roles available on the West Coast - will eventually need to go to the East Coast if you are looking to continue moving up.

    Advice to Management

    Learn to value SMEs.


  2. Helpful (1)

    "Not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Op in Los Angeles, CA
    Former Employee - Co-Op in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Neutrogena full-time (Less than a year)

    Pros

    Company store, J&J discounts, being located in Los Angeles was a huge pro. In fact the location was the reason most put up with their roles

    Cons

    Management is horrible, very top heavy. Definitely a call out nature, meetings could turn into a public chastising. There is no clear on boarding process established, communication is horrible. Literally had a 3 month period after I accepted the offer in which I heard nothing. No surprise their retention rate is low.

  3. Helpful (1)

    "Toxic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neutrogena full-time (More than 3 years)

    Pros

    You learn a ton due to the fast paced environment. If you are a good self-learner, this is great!

    Cons

    Terrible environment. I had no idea how truly awful the management team of my department was until I switched companies. This is a place where they will point out everything you did wrong rather than acknowledge one single thing that you've done anything right.

    Advice to Management

    Learn how to be people leaders, not just content leaders. People foster in environments of encouragement with leaders that actively seek to provide learning/growth opportunities.


  4. "J&J Culture lives here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Co-Op in Los Angeles, CA
    Former Employee - Engineering Co-Op in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Neutrogena (Less than a year)

    Pros

    Great work environment. Most, if not all, of the employees share the J&J culture, which really strives to bring collaboration and respect amongst themselves.

    Amazing amount of experience earned. The harder you work and network the more you receive in return naturally. This is a good place to apply this mentality in because everyone seems to want to help you.

    Cons

    N/A no poor experience.

    Advice to Management

    N/A


  5. "Awesome Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A truly collaborative environment where you are encouraged to meet and understand every department; you are immediately immersed in the your work; positive social impact guided by Credo

    Cons

    Full time positions only offered if graduation aligns with an opening in your department


  6. "Lovely People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved the employee atmosphere, the bosses treat you really great. They are willing to help you with any questions you may have. There are many things you may get involved with while working for the company, from different groups. There is always something going on.

    Cons

    It is corporate work so if you're trying to climb the ladder, get climbing. If you enjoy excel, and eating your lunches at your desk so you don't stay past 5pm at your desk, you'll fit right in.

    Advice to Management

    I guess management really sets the tone for the office. If you eat lunch at your desk, the rest of the employees will follow suit. The office as a whole will be more productive if everybody takes that break during the day.


  7. "If you work hard, you will be rewarded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Manager in Redondo Beach, CA
    Current Employee - Brand Manager in Redondo Beach, CA
    Recommends
    Positive Outlook

    I have been working at Neutrogena (Less than a year)

    Pros

    So just to clarify, Neutrogena is a part of Johnson & Johnson. That being said, it is a huge corporation, so of course there are going to be office politics. But from my observations and personal experience, if you work hard and have strong performance, you will be compensated fairly for it. The promotion process may be a little longer than if you went to a start-up, but again, that is typical for large corporations. And the benefits, training, experience you get outweigh that in my opinion.

    Pros:
    - Compensation: Pay is higher than most CPG companies in the area. As BM at J&J, you make much more than the average salaries you will see on something like salary.com.
    - Work/life balance: This is of course dependent on time of year and what you are working on, but J&J is very family oriented and flexible. If you need to leave earlier to pick your kids, go to an appointment, etc. most managers are understanding. My typical day is 8:30-5:30pm. Of course, you need to build trust with your manager that you will get your work done on time.
    - Benefits: Great benefits since its J&J. They just increased their parental leave policy so its best in class for large companies. There is a company store on-site with discounts. Annual exercise reimbursement. Workout classes offered on-site throughout the year. Competitive vacation, bonus.
    - People: Everyone you work with is super smart, which is refreshing. And it pushes you to work harder. Lot's of great friendships have been built over the years.
    - Location: Easy to get to if you live on the West Side or South Bay. 20-30 minute commute.
    - Global opportunities: Given J&J is a global company, there are opportunities to work internationally if you want to. It's a lot easier to get a job internationally through a company you already work for then trying to get hired.
    - Philanthropy: A lot of opportunities to get involved in the community if you want to.
    - Just working on a huge, well-known brand is a big plus. It's a great resume builder and invaluable experience. Neutrogena is growing, so also a great time to work here.

    Cons

    Path to promotion: Can seem long if you are coming from a smaller company, but is similar to other large CPG companies. They will rotate you a lot so you get the opportunity to work on different things and develop your skills. Also, higher compensation makes up for the longer promotion period. However, if you are willing to be more mobile (i.e. move to New Jersey,) upward mobility does increase substantially.
    Location: It is near the airport, so not a ton of food options within walking distance. But there is a cafeteria on-site that has improved immensely over the past couple years and offers a lot of different options.

  8. "Best place to develop gdp and gmp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neutrogena full-time

    Pros

    Strong crews. Cafeteria on sight. Employee discounts at the employee store

    Cons

    If your really into your responsabilities you will have no cons


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laboratory Assistant in Los Angeles, CA
    Current Employee - Laboratory Assistant in Los Angeles, CA
    Recommends
    Neutral Outlook

    Pros

    Amazing culture in my group (analytical lab of QA) of helping each other out, working hard and preserving work/life balance.

    Cons

    lots of contractors, and we all want permanent positions!


  10. "Supply Chain Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Intern in Los Angeles, CA
    Former Employee - Supply Chain Intern in Los Angeles, CA

    I worked at Neutrogena (Less than a year)

    Pros

    - Assisted with housing
    - Friendly management
    - Resume booster

    Cons

    All of the interns lived in the same apartment complex with shared rooms. I was very hard to have alone-time when you are constantly surrounded by your coworkers.


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