New Alternatives for Children Reviews | Glassdoor

New Alternatives for Children Reviews

Updated July 10, 2017
34 reviews

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3.0
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New Alternatives for Children Executive Director Arlene Goldsmith
Arlene Goldsmith
18 Ratings

34 Employee Reviews

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  1. Helpful (4)

    "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Behavior Specialist in New York, NY
    Former Employee - Behavior Specialist in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New Alternatives for Children full-time (More than a year)

    Pros

    NAC offered a lot of flexibility for my schedule and I got a lot of good clinical experience over my 2 years as an employee.

    Cons

    A lot of work you do not get compensated for. I had to wear a lot of different hats, work long hours, and there were no benefits or opportunities for professional growth.

    Advice to Management

    Care more about your employees. They are all good hard workers, give them a reason to stay. Turn over has a big impact on the clients you are serving.


  2. Helpful (2)

    "Social Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Social Worker in New York, NY
    Former Employee - Social Worker in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at New Alternatives for Children full-time (More than a year)

    Pros

    Experience working with families whose children have medical needs as well as mental health challenges.

    Cons

    Very little training and on-going support from management. Morale is often-times low among social workers who work in this high-stress field. Financial compensation also is low for NYC.

    Advice to Management

    Pay attention to the needs of staff. Investigate why such a high rate of turn-over from many departments. Provide higher salaries and training along with better support from managers.

  3. Helpful (5)

    "Wouldn't take back the experience, but would never recommend to a friend."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prevention Social Worker in New York, NY
    Former Employee - Prevention Social Worker in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New Alternatives for Children full-time (More than a year)

    Pros

    Supportive coworkers. You gain a lot of social work experience. Really "see it all" and learn many aspects of the child welfare system, and the different systems in NYC/healthcare in general. Flexible schedule and opportunity to get clinical hours.

    Cons

    Not a professional environment, and not a place to stay. The turnover rate is SO poor. The agency cannot keep employees and it is most likely because the salary and moral is very poor. Workers are not compensated fairly at all for their incredibly hard work. No opportunity for growth. The working conditions are not safe and rarely anything is done if you report feeling unsafe or uncomfortable in a specific client's home; you are expected to go regardless to meet ACS mandates, end of story. No trainings or safety protocols offered around being in strangers homes by yourself. Very difficult clients at times and lots of tedious ACS protocols to follow, as well as lots of unprofessional contacts with ACS, who of which the agency is contracted by. I felt devalued as a worker and noticed over time that supervisors/higher ups just really don't care. Nothing is done to boost the moral at this agency, despite the very obvious turnover rate.

    Advice to Management

    PLEASE make the attempt to evaluate how you treat your employees. Refinance your business and pay them what they deserve. Put their safety first. Boost their moral. Try harder to make them not want to quit after a month....


  4. Helpful (1)

    "Loved It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher, Elementary School in Brooklyn, NY
    Former Employee - Teacher, Elementary School in Brooklyn, NY
    Recommends
    Approves of CEO

    I worked at New Alternatives for Children full-time

    Pros

    Everyone was so welcoming and gave wonderful advice.

    Cons

    No cons really loved working there.


  5. "Per-Diem Wavier Service Provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Per-Diem Wavier Service Provider in Bronx, NY
    Former Employee - Per-Diem Wavier Service Provider in Bronx, NY
    Recommends

    I worked at New Alternatives for Children part-time (Less than a year)

    Pros

    Great Communication with Supervisor even though I was not on site.

    Cons

    In my short time as an employee I did not have any cons.


  6. Helpful (2)

    "Social Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in New York, NY
    Former Employee - Social Worker in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New Alternatives for Children full-time (More than 3 years)

    Pros

    Some of the social workers are genuinely caring about the children served and committed to making a difference in their lives. They deserve admiration.

    Cons

    The agency is very poorly managed by a CEO who refuses to share authority with the senior staff. This sets up a pattern that permeates every level of the organization. Nothing can get done or move forward because no one can make any decisions without the CEO's sign off. There is a bottleneck at the top since there is always a queue of staff waiting for important decisions to be made. Often there is a concentration on minor issues and major ones are put aside or ignored totally. The agency cannot function properly. It has fallen far behind other foster care agencies in terms of modern management practices and operations. Real experts are not hired because of an unwillingness to pay for them. There is a climate of mediocrity.

    Advice to Management

    Morale is low because the CEO speaks about staff behind their backs. Everyone is aware of this. There needs to be a more professional approach to leadership. The agency needs to be reorganized with department directors given authority and decision making power over staff, operations, and budgets. The CEO should allow the agency to grow and change with the times. Loyalty must be earned not commanded from the top. The organizational hierarchy must be replaced by a professional and flatter structure where responsibilities are shared and staff input is welcomed and respected. There is no place in a modern organization for personal gossip and interpersonal feuds that are created at the top so the CEO can hold on to power.

    New Alternatives for Children Response

    Oct 26, 2016 – Director of Human Resources

    New Alternatives for Children’s CEO uses a participative management style by encouraging the involvement of employees at all levels of the agency in the analysis of problems, development of... More


  7. Helpful (2)

    "Major lack of policies, procedures, and client long term goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse in New York, NY
    Current Employee - Nurse in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at New Alternatives for Children full-time (More than 10 years)

    Pros

    - Good place to gain experience as a first public health job
    - Most staff are truly dedicated to their jobs and helping families to the best of their ability
    - Great medical team supervisors
    - Fantastic vacation days
    - You will experience what true hardship is and meet people whose stories are soul wrenching. You will also learn to deal with very resistant parents. You will experience many cultures. A great place to learn a lot.

    Cons

    - Lack of policies and procedures - sometimes employees don't do technical things correctly because it has never been mentioned by management until a problem arises.
    -Clients can stay in the program indefinitely. It feels as though employees are only "doing for" families, and not helping them build skills to care for their children on their own
    -Long hours, potentially dangerous work locations during home visits
    -High turnover rate
    -SW supervisors impose irrational interventions on the medical team. They don't understand what "scope of practice" means, and tell the social workers to do things that they shouldn't be doing
    -Low pay
    -Horrible dental benefits
    -Crowded offices - potential fire hazards
    -No room for growth

    Advice to Management

    Many of your employees do all they can to help their clients - promote self care for your employees - without them, there would be no organization, and maybe the turnover rate wouldn't be so high.

  8. Helpful (2)

    "Traumatic Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Behavioral Specialist in New York, NY
    Former Employee - Behavioral Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New Alternatives for Children full-time (More than 3 years)

    Pros

    The work is engaging, life changing and the mission is admirable. If you have a passion for helping others, and an altruistic spirit, this is a great place to impact the lives of others in need and be inspire. Learn to deal with difficult situations and grow personally. There are many dedicated and talented social workers. Support from your main team, and close collegues is great. Decent benefits.

    Cons

    Anyone who has worked in Social services knows that the work load is heavy, stressful and emotional. Yet, we still do it because we believe in the mission and we do care. One might think that those who apparently are "experts" in the field, and serve as leaders, would be more empathic and understanding. However at NAC, Executive Directors show no interest in the well being of their employees, and do not protect them. Quite the contrary, they are abusive, and exploitative. There are no opportunities to grow or support. They are completely disconnected with what takes to be in the battle front and they just care about keeping appearances. They have no idea how their highly employee turn around affect the clients, and their ability to trust in the agency. the communication with employees is non-exitance, and in many cases their middling with cases affect the management of the case. The real heroes of that agency are the social workers and all of those who expose their life, sometimes, going in the field, and dealing with difficult situations and clients directly every week, not juste during parties and events to collect money.

    Advice to Management

    You should be ashamed of the way you let go employes and disrupt not only their lives, but also the service to clients. It is a responsible and ethical practice to discuss any grievances in detail, and follow your own protocols before taken such action. NAC’s leadership needs to develop integrity and compassion. Instead of doing ridiculous PR with the bucket challenge, they should think in the effect of terminating employee arbitrarily with no warning or explanation. For an agency that prides itself in helping others, it is quite disturbing how they have no consideration for the well being of the employees. and the impact of this on the clients. Practice what you preach.


  9. Helpful (3)

    "Poor Standards - Do not work for this company"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Prevention Social Worker in Brooklyn, NY
    Former Employee - Prevention Social Worker in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook

    I worked at New Alternatives for Children (More than a year)

    Pros

    There is a pro only if you work for the right manager.

    Cons

    Poor salary, lack of great leadership, poor benefits, HIgh turn over rate. Some of the staff members are unconsciously racist. Learn to love everyone!

    Advice to Management

    Look at the high turn over rate. New employees leave after a few months. Long time employees having been leaving since early this year. Focus on taking care of the staff. Only the higher ups gets paid well. This is not politics. This should not be a political environment where only the ones who are liked excel. Hire more people of color and different ethnic groups. There need to be room for improvement.


  10. Helpful (2)

    "Unhealthy Work Environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New Alternatives for Children part-time (More than a year)

    Pros

    Located in a convenient area. Close to the train and in the heart of the city.

    Cons

    There is no safety protocol in place for workers. Clients can roam freely wherever they wish throughout the building. Management and CEO Arlene Goldsmith are clueless and only care about flying under the radar and collecting their paychecks. They have poor communication and are too busy pointing the finger than getting to the root of the issues. Practices and protocol are racist and homophobic against staff and clients.

    Advice to Management

    Replace them. The current management is ineffective.


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