New American Funding Reviews

Updated Jan 8, 2021

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3.5
57%
Recommend to a Friend
82%
Approve of CEO
New American Funding CEO Rick Arvielo (no image)
Rick Arvielo
255 Ratings
Pros
  • "Everyone is like family - we call it NAF 360(in 34 reviews)

  • "Great leads, cash bonus's, and good work environment(in 16 reviews)

Cons
  • "Benefits are subpar and a 401k match is non-existent(in 23 reviews)

  • "No 401k match, hopefully they fix this(in 18 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New American Funding full-time

    Pros

    They really care about their employees and have wonderful ongoing training.

    Cons

    Pay could be more competitive but with bonuses it's great!

  2. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at New American Funding full-time for more than 3 years

    Pros

    Great Company amazing leadership and great feedback from Leaders

    Cons

    no 401K match for nonexempt

    Continue reading

  3. "Great work environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Escrow Assistant in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New American Funding full-time for less than a year

    Pros

    A lot of work to keep you busy

    Cons

    Can’t leave until all the work is done. You’ll work a handful of 12 hour shifts a month

  4. "Solid"

    5.0
    Current Employee - Sales Associate in Seattle, WA

    I have been working at New American Funding full-time

    Pros

    Leadership top to bottom in each department

    Cons

    Lack of office health benefits

  5. "Great structure and training."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Tustin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New American Funding full-time for less than a year

    Pros

    Training is great at NAF.

    Cons

    Processing can be slow depending on your processor.

    Continue reading
  6. "Get paid what your worth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Mortgage Underwriter in Tustin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New American Funding full-time for more than 3 years

    Pros

    Your pay is up to you. The more you work, the more you get paid. Want to take a breath every once in a while? Thats okay too!

    Cons

    you have to be able to put on your own breaks. The work is never ending

    Continue reading
  7. "good"

    3.0
    Current Employee - Junior Processor in Salt Lake City, UT

    I have been working at New American Funding full-time

    Pros

    good pay and decent bonuses

    Cons

    no life and work balance

  8. "nice company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Santa Ana, CA
    Recommends
    Positive Outlook

    I worked at New American Funding full-time

    Pros

    peaceful, friendly, overtime, flexible hours and professional

    Cons

    When the work is slow,, instead of cross training they do mass layoffs.

    New American Funding Response

    January 11, 2021SM

    Thank you you for the kind words, except the layoff comment. We haven't been 'slow' in over a decade so not sure what you are referring to. We wish you the best of luck though.

  9. "Good but not great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Junior Processor in Greenwood Village, Arapahoe, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at New American Funding full-time

    Pros

    Some of the people. Pay

    Cons

    Hours and lack of leadership

    Continue reading
  10. "Good environment, high paced work. Need to generate your own leads"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Whittier, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at New American Funding full-time for less than a year

    Pros

    Well know mortgage company a plus

    Cons

    Do not pay well at all

    Continue reading
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