New Balance Reviews | Glassdoor

New Balance Reviews

Updated April 25, 2017
224 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
New Balance President and CEO Robert T. DeMartini
Robert T. DeMartini
110 Ratings

224 Employee Reviews

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Pros
Cons
  • In the department in which I worked, there was no room for growth (in 4 reviews)

  • No room for growth within the company (in 6 reviews)

More Pros and Cons

  1. "More good than bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lawrence, MA
    Current Employee - Anonymous Employee in Lawrence, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New Balance full-time (More than 3 years)

    Pros

    Schedule flexibility, happy culture, fun place to work for the most part. Many people stay for a long time.

    Cons

    Many people stay for a long time, and become comfortable in their positions. This makes it very hard to move up and around. They have a set block of people who stay, while younger energetic people tend to have short stints, get frustrated by lack of mobility, and move out.

    Advice to Management

    It takes money to make money. Invest in building the foundation of the company instead of hiring more sales people. There is a lot of work to be done systems-wise before the company can handle increased demand for product.


  2. "Great Company that cares for its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New Balance part-time (Less than a year)

    Pros

    Always looked forward to working with guest and understand their needs. Great team support, which made the job more enjoyable.

    Cons

    Scheduling was sometimes and issues, and everyone most times got what they wanted.


  3. "Supply Chain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Analyst in Lawrence, MA
    Former Employee - Supply Chain Analyst in Lawrence, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New Balance full-time (More than 10 years)

    Pros

    Good people work at new balance and many people have worked at new balance for many years creating a culture.

    Cons

    Unfortunately the culture at new balance has been changing and not for the good. Lay offs are occurring to people who have been employed for many years.

    Advice to Management

    Take care of your employees.


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  5. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tannersville, PA
    Current Employee - Anonymous Employee in Tannersville, PA
    Recommends
    Positive Outlook

    I have been working at New Balance part-time (More than a year)

    Pros

    Amazing opportunities are available in the company

    Cons

    The location and the amount of traffic


  6. "Review"

    Star Star Star Star Star
    Former Employee - Sales Representative in Fort Worth, TX
    Former Employee - Sales Representative in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at New Balance full-time (More than a year)

    Pros

    Pay was on time and good

    Cons

    No room for advancement in company

    Advice to Management

    Look past the established pattern


  7. "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Boston, MA
    Former Employee - Customer Service Representative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Balance full-time (More than a year)

    Pros

    Opportunity to growth within the company, great discounts!

    Cons

    The pay is not great


  8. "Intern"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Brighton, MA
    Current Employee - Anonymous Employee in Brighton, MA

    Pros

    Great team environment. Everyone supports each other and works together

    Cons

    No cons to report so far


  9. "Fit Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pasadena, CA
    Current Employee - Sales Associate in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at New Balance full-time (More than 3 years)

    Pros

    Fun job with great benefits if you're full time.

    Cons

    Not much room for internal growth.


  10. Helpful (1)

    "Team leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Norway, ME
    Current Employee - Team Leader in Norway, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Balance full-time (More than 10 years)

    Pros

    New Balance is a great company to work for. They look out for their associates and treat them very well.

    Cons

    Too much micro managing.

    Advice to Management

    Pay more attention to detail of eta and get rid of micro managing. You lost the focus on necessecities when you started having associates break down everything they do.


  11. Helpful (1)

    "Retail manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Boston, MA
    Former Employee - Retail Sales Manager in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at New Balance full-time (More than a year)

    Pros

    The Davis family truly cares about the people that work for them. They offer top of the line benefits at little cost to the employee. 40% off merchandise discount is fantastic and really encourages you to buy for yourself and friends and family.

    Cons

    Challenging to move up within the company. They are always looking to see if there is someone better or more qualified outside of company. Salary increases are hard to come by.

    Advice to Management

    Do a better job of developing the talent you have. The grass is not always greener on the other side.


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