New Balance Reviews | Glassdoor

New Balance Reviews

Updated May 18, 2018
296 reviews

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3.8
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New Balance President and CEO Robert T. DeMartini
Robert T. DeMartini
145 Ratings

296 Employee Reviews

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Pros
  • Great company to work for with great benefits (in 26 reviews)

  • Good benefits, great people and very good work-family balance (in 19 reviews)

Cons
  • Compensation package is below the market rate and from what I heard, if you are in their corporate side, there is little room for advancement (in 4 reviews)

  • The switch from full-time to assistant manager is not compensated well (in 6 reviews)

More Pros and Cons

  1. "Past Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Balance full-time

    Pros

    Great environment and company to be a part of.2

    Cons

    Confused upper management and the company isn't clear on direction.

    Advice to Management

    Clear business plan needed.


  2. "Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at New Balance full-time

    Pros

    Accommodating work schedule and fitness encouraged

    Cons

    No cons for work life balance

  3. "Senior Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Balance full-time

    Pros

    Dynamic environment, incredibly dedicated co workers

    Cons

    Very long hours, too many conference calls late at night


  4. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Balance part-time (More than 5 years)

    Pros

    Pay was best in area

    Cons

    Benefits were taken away for PT


  5. "Good place to learn - Not to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at New Balance full-time

    Pros

    Great benefits. Great team: good people and very talented.

    Cons

    Senior leadership is not able to "lead" and let the team grow, instead they micromanage and outsource talent which totally impedes growth within the team. VERY limited opportunities for promotion or a salary raise.


  6. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Balance part-time

    Pros

    -competitive pay
    -opportunity to move up
    -great benefits and store culture

    Cons

    -management occasionally micromanages
    -customers are sometimes overbearing


  7. "Need work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New Balance part-time

    Pros

    Free shoes sometimes if your there for long.

    Cons

    Full-time work only available if a manager or work for corporate. Bad managers.

  8. "Good company, some not-so-great stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead
    Current Employee - Team Lead
    Recommends
    Approves of CEO

    I have been working at New Balance full-time (More than a year)

    Pros

    Pay, bonuses, benefits, pretty easy job

    Cons

    some management is unprofessional in certain stores


  9. "Free Membership Required Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Balance full-time (Less than a year)

    Pros

    Active and young environment. It's private, so lots of job security. Getting to work with product that is not out for another 6, 9, 12, 15 months.

    Cons

    Under paid and seemingly low standard for employee effort and/or output. There's not enough challenge and push among employees to be better.


  10. "Sales Assocaite"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in North Charleston, SC
    Former Employee - Sales Associate/Cashier in North Charleston, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at New Balance part-time (More than a year)

    Pros

    -paid well
    -flexible schedules
    -room to grow and develop skills

    Cons

    the other associates and the unprofessional managers

    Advice to Management

    you need to fire a couple of people in order to grow efficiently at this particular location


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