New Balance Reviews | Glassdoor

New Balance Reviews

Updated March 18, 2019
347 reviews

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3.6
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Joe Preston
1 Rating

Employee Reviews

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Pros
Cons
  • "Senior leadership (not all) is not strong and unable to make the company competitive" (in 8 reviews)

  • "Full-time work only available if a manager or work for corporate" (in 7 reviews)

More Pros and Cons

  1. "Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tannersville, PA
    Former Employee - Sales Associate in Tannersville, PA

    I worked at New Balance part-time (Less than a year)

    Pros

    Very team oriented/friendly staff

    Cons

    Lack of customers on certain days


  2. "Great people, needs focus"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at New Balance full-time (More than 8 years)

    Pros

    Terrific, friendly people. Brand and products that you can generally be proud of.

    Cons

    Employees don't leave and low performers aren't often weeded out.

    Advice to Management

    Find more ways to elevate and incentive your high performers and start managing low performers out of the company.

  3. "Great Company"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at New Balance full-time (More than 3 years)

    Pros

    Amazing Benefits, great footwear and apparel

    Cons

    None that I can think of


  4. Helpful (3)

    "Great company, great people"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Negative Outlook
    Approves of CEO

    I have been working at New Balance full-time

    Pros

    The people; some of my best friends are here. Everyone works hard, is so smart, and has fun.
    Job security; rare they'll ever have layoffs as they treat every employee like a member of the family.
    Work life balance is great (depending on your manager of course).
    Great benefits package & health insurance incentives.

    Cons

    -Leadership can't make decisions. The ones they do are decisions by committee so tend to be the easy decision vs the right decision, or their are very short sighted and narrow minded.
    -Talk about taking risks to grow our brand, but NB is too conservative ($ and legal) to follow through on real breakthrough risks to get our brand seen.
    -Because NB never lays people off and budgets are tight, there are just too many people with not enough to do!
    -No growth path. You very quickly hit the end of your career growth at NB as soon as you hit Manager level. NB doesn't believe in titles making it difficult to recruit GOOD people, and difficult to leave because your title isn't on par with the rest of the world.

    Advice to Management

    Think bigger picture and long term repercussions when making decisions. Need to invest in the Brand to grow the brand, and shed some of the dead weight.


  5. "Good to learn basic sales techniques"

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    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at New Balance full-time

    Pros

    Learn basic sales techniques

    Cons

    work weekends and nights in retail


  6. "Customer demand begs you to hire people"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at New Balance full-time

    Pros

    Great office location, solid core styles and product technology, nice 401k 5%for5%

    Cons

    Tons of turnover at Exec level, but just below that level, nobody retires which could open up salary to support 3 exciting promotions!
    Unsure there any growth vertical or horizontal. Get your dream salary when you enter the door. Don't listen to the old advice and just "get your foot in the door and hope".

    Advice to Management

    Increasing margins do not create value to our customers, increasing sales and volumes do.
    Marketing change is good, but do our young targets have income to afford our products?


  7. "Great Company"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Balance full-time

    Pros

    Benefits were an amazing incentive.

    Cons

    there were many unrealistic expectations

  8. "Great Benefits for Part Time Employees"

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    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at New Balance part-time (More than a year)

    Pros

    Vacation Hours, PTO, 40% Discount

    Cons

    Company Reputation, customers, location, regional management


  9. "Both Pros and Cons"

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    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at New Balance full-time (More than 5 years)

    Pros

    Excellent benefits and caring coworkers.

    Cons

    Top management is not involved enough in ensuring company systems work properly or that managers doing a poor job are held accountable.


  10. "Great experience"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Balance part-time

    Pros

    Coworkers, discount and not so complicated job.

    Cons

    On your feet a lot