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New Balance Reviews

Updated February 14, 2018
279 reviews

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3.7
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New Balance President and CEO Robert T. DeMartini
Robert T. DeMartini
136 Ratings

279 Employee Reviews

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Pros
  • Great company to work for with great benefits (in 24 reviews)

  • Good benefits, great people and very good work-family balance (in 19 reviews)

Cons
  • In the department in which I worked, there was no room for growth (in 4 reviews)

  • No room for growth within the company (in 6 reviews)

More Pros and Cons

  1. "Past Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Balance full-time

    Pros

    Great environment and company to be a part of.2

    Cons

    Confused upper management and the company isn't clear on direction.

    Advice to Management

    Clear business plan needed.


  2. "Footwear Assistant Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Footwear Assistant Product Manager in Brighton, MA
    Current Employee - Footwear Assistant Product Manager in Brighton, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at New Balance full-time (More than 3 years)

    Pros

    Work/Life Balance
    Relaxed environment
    Great co-workers
    Encouraging Atmosphere

    Cons

    Compensation
    Lack of accountability
    Growth based on experience, not results
    Employees not pulling their weight don't get reprimanded

    Advice to Management

    Give employees a reason to stay
    Reward great work
    Discipline employees not doing their job

  3. "RSA"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at New Balance full-time

    Pros

    Awesome co workers and Managers

    Cons

    Open 7 days a week and most holidays. Strict dress code.


  4. "Logistician"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good atmosphere for me you know.

    Cons

    To fast past for me


  5. "Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D in Lawrence, MA
    Current Employee - R&D in Lawrence, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Balance full-time (More than 10 years)

    Pros

    work life balance, great people, great product, longevity, low stress

    Cons

    lack of upward mobility/flat, lack of competitiveness

    Advice to Management

    promote more from within instead of looking outside the company


  6. "Fine company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New Balance part-time

    Pros

    Decent employee benefits - discounts, uniforms, etc.

    Cons

    Disorganized, onboarding new employees to the various systems and databases is often complex and confusing.

    Advice to Management

    Make more logical decisions


  7. "Rich legacy, good brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New Balance full-time

    Pros

    Facilities, employees who care and are passionate about the brand, discount

    Cons

    Sharp contrast between veteran employees and new, younger associates.

    Advice to Management

    Listen to those who express diverging views and opinions, understand your strategic vision and how each part falls into the bigger picture. integrate functional groups more

  8. "Great company, bad Costumer Care Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at New Balance full-time

    Pros

    Great company to work for with great benefits

    Cons

    Management in the Costumer Care Department needs to go

    Advice to Management

    Get new management in the customer Care Department


  9. "Entry Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Balance full-time

    Pros

    Customer Service
    Time off
    No early mornings

    Cons

    Pay and benefits for full time


  10. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Balance full-time

    Pros

    Great culture, high growth, good opportunities for movement

    Cons

    limited marketing investment relative to competitors


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