New Braunfels Utilities Reviews | Glassdoor

New Braunfels Utilities Reviews

Updated May 21, 2017
3 reviews

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3.4
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Paula DiFonzo
3 Ratings

Employee Reviews

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  1. "Great Company, Great Leadership!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electric Operations Groundsman in New Braunfels, TX
    Current Employee - Electric Operations Groundsman in New Braunfels, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Braunfels Utilities full-time (More than a year)

    Pros

    They truly care about the employees, times change and people come and go but NBU is a great all-around place to work. New CEO is top notch and NBU is trusted by its customers and employees.
    Employees have been there for 30plus years, that tells you how good it is.

    Cons

    Its run as a Municipality so expect pay to be comparable. The area is growing fast and it can become challenging for municipalities to remain competitive pay wise.

    Advice to Management

    Continue to allow your employees to have a voice.


  2. "Unpleasant."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Braunfels, TX
    Current Employee - Anonymous Employee in New Braunfels, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you live in New Braunfels there is no commute. Other than that I can't find many good reasons other than it is a job during this current economy.

    Cons

    Management doesn't value or invest in their employees. There is a lot of double standards. Upper management has created an environment of mistrust and actively encourages bullying within the company. Pay is lower than the average for must of the support staff. Work life balance is only encouraged for those in management positions or favorite of management. Difficult to schedule time off, because company won't hire adequate staff for coverage. Even with the staffing shortage, there is a policy in place that allows salaried to work half days and get paid full 8 hours. There is a ration of 1 manager/supervisor for every 3 employees. The company is part of the city, but allowed by city charter work operate as a separate entity. They take fewer holidays than others cities or public entities. Pay raises are very skimpy for the employees, but management tends to be given generous compensation. A number of the employees are receiving wages that keep them below poverty level. They aren't up to speed or very current with technology and use a patchwork of systems that they attempt to force to communicate with each other.

    Advice to Management

    Invest in your employees and train them. Increase staffing in support areas. Get rid of the company bullies. Hire an independent ombudsman to handle complaints and consultant that works independent of the Executive Management to do this. The CEO is working more as a lobbyist than as an employee of the company. Let that person go and hire a new CEO. More family and employee friendly policies need to be implemented. Fairness within company on administering this policies needs to occur. Better pay is needed. Do away with some of the fluff such as safehave and look at reducing some of the middle managers/supervisors. Little top heavy with management. Provide more time off. Invest in upgrading technology, but don't use internal staff and management to do this, since technology is currently used to hold areas of the company hostage. Outsource to a company that will implement correctly and maintain.

  3. "Overall fine experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits, fine working environment, steady.

    Cons

    Upper management isn't used to change. They're afraid of change.

    Advice to Management

    Listen to those below you, they have a lot to contribute.