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New Directions Behavioral Health

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New Directions Behavioral Health

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New Directions Behavioral Health Reviews

Updated Sep 17, 2021

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Found 93 of over 99 reviews

3.5
68%
Recommend to a Friend
61%
Approve of CEO
New Directions Behavioral Health President and CEO Shana Hoffman (no image)
Shana Hoffman
4 Ratings
Pros
  • "Good pay, great growth and training opportunities, ability to work from home(in 8 reviews)

  • "Good benefits, flexible, and opportunity to grow(in 8 reviews)

  • Cons
  • "Upper management, unrealistic goals, salary, and poor utilization of time(in 3 reviews)

  • "Not much accountability for performance, low morale, no desire to work toward excellence(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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    1. 5.0
      Current Employee, less than 1 year

      Great company, great mission

      Aug 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership team aligned and focused on what’s best for members, customers and employees.

      Cons

      None at this time .

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    2. 4.0
      Current Employee, more than 1 year

      Company Stable, Growth Focused

      Sep 17, 2021 - Senior Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Financial Stability, Benefits, Growth Focus

      Cons

      Need to transition from Blue utility to externally focused company.

      Continue reading
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      New Directions Behavioral Health Response

      Thanks for your review, we appreciate the feedback!

    3. 2.0
      Former Employee

      Be comfortable with change

      Sep 15, 2021 - Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers with the exception of a few. Remote and WFH opportunities. Could be turning a corner with new leaders.

      Cons

      Painful growing pains. A few decisions were made without consulting key players. Productive teams were dissolved. For a national company, the lack of diversity in leadership/board/notable positions is concerning in 2021. Not promoting from within and hiring leaders with little experience managing people. Leadership is constantly changing.

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      New Directions Behavioral Health Response

      Thank you for your honest review. We always strive to balance smart decision-making with the highest care and consideration for our employees. We appreciate your feedback regarding your experience at New Directions, which helps us make improvements going forward.

    4. 3.0
      Former Employee, more than 3 years

      It's all in how you look at it.

      Sep 13, 2021 - Case Manager in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, fun working with members.

      Cons

      Poor management and high stress.

      Continue reading
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    5. 3.0
      Current Employee, more than 5 years

      Going Downhill

      Sep 1, 2021 - Utilization Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote, flexible, (only if you have the right manager)Benefits are good including good 401K currently.

      Cons

      No promotions, micromanage, all of the old managers and higher ups are gone, change PTO policy, unreasonable expectations. As people are leaving certain positions they are not replacing those employees so we are just picking up the slack of everybody that is leaving. I have been here for years and with the changes I am looking to get out as well. I really wanted to retire here before all the changes. You are only going to succeed if you are with the "in crowd".

      Continue reading
      2 people found this review helpful

      New Directions Behavioral Health Response

      Thank you for taking the time to share your feedback. We value your input and ideas on how we can improve expectations and what you would like to see in company transparency. If you feel comfortable, you can always reach out to your supervisor or HR directly to discuss some of these concerns.

    6. 1.0
      Current Employee

      Disappointing

      Sep 3, 2021 - Counselor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      some of the folks are pleasant

      Cons

      Management is confused, not operationally focused. New Leader is young and not experienced enough to make the right decisions.

      2 people found this review helpful
    7. 3.0
      Former Employee, more than 1 year

      Going downhill

      Aug 11, 2021 - Anonymous Employee in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home opportunity and decent employee benefits but not much opportunity to grow into new areas

      Cons

      Big changes in upper management since company changed ownership. No salary increases and minimal bonus

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      New Directions Behavioral Health Response

      Thank you for taking the time to share your honest review. We appreciate your feedback, which helps us identify opportunities for improvement.

    8. 4.0
      Current Employee

      You learn a lot

      Jul 10, 2021 - RBT - Registered Behavior Technician in Union City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I am learning a lot!

      Cons

      There are no paid holidays

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    9. 4.0
      Current Employee

      Growing Company

      Jun 28, 2021 - Senior Project Manager in Owensboro, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great IT team and leadership

      Cons

      New Senior Leadership Team for C-Suite

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      New Directions Behavioral Health Response

      Thank you for taking the time to share your thoughts!

    10. 2.0
      Former Employee, more than 3 years

      Downhill since new leadership

      Jun 9, 2021 - Care Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most positions are remote. The work you do with the public is rewarding.

      Cons

      Policies constantly changing, very short staffed, unrealistic expectations for workload

      2 people found this review helpful

      New Directions Behavioral Health Response

      Thank you for your honest review. We appreciate your feedback regarding your experience at New Directions. If you would like to contact us directly, we would welcome your feedback to help us make improvements in this area.

    Viewing 1 - 10 of 93 Reviews

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