New England Aquarium Reviews | Glassdoor

New England Aquarium Reviews

Updated June 5, 2017
34 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Nigella Hillgarth
2 Ratings

34 Employee Reviews

Sort: PopularRatingDate

  1. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Northborough, MA
    Current Employee - Anonymous Employee in Northborough, MA

    I have been working at New England Aquarium (Less than a year)

    Pros

    Fun Place to work at

    Cons

    Only a Part time position


  2. "Do Something You Love; Don't Expect A Living Wage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Boston, MA
    Current Employee - Supervisor in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at New England Aquarium full-time (More than 3 years)

    Pros

    - Co-workers are truly invested in improving the environment and animal welfare.
    - Great mission and cause. What you do contributes to something meaningful.
    - Time off accrual is really good as time goes on, especially since you also get holidays in addition to regular time off.
    - Benefits overall are also pretty good.
    - Schedule isn't too bad for most positions.
    - It's a very interesting place where you can learn a lot about science, animals, and environmental issues
    - Work/life balance in my department is really great. My boss and co-workers are supportive of my personal life & hobbies (and I, theirs).
    - New upper management seems to care about fixing things (namely the COO/CFO)

    Cons

    - Salaries are low, even for a non-profit.
    - For those of supervisor or higher level, it is impossible to be fired unless
       something really egregious happens. Even then, HR will probably just scold you.
    - Mediocrity is celebrated. Being outspoken and realistic is frowned upon.
    - Inter-departmental communication is often very poor.
    - Very few growth opportunities once you reach supervisor level.
    - Those outside of research & conservation are rarely aware of current efforts/projects.
    - Even if you are great at your current job and have some applicable experience, you will not be seriously considered for an internal transfer/promotion outside your department unless you have an exact match of skills to the job.
    - In some departments, it is very difficult to take time off (even though you've accrued 3+ weeks!)
    - Physical infrastructure is a continual problem. Many of us suffer from the poor design of decades past and lack of upkeep.

    Advice to Management

    - Enter the 21st century and update all of your salaries!
    - Eventually redesign the plaza and main building. Make the IMAX something useful.

  3. "Penguin colony volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Boston, MA
    Current Employee - Volunteer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at New England Aquarium (Less than a year)

    Pros

    Get to spend time with all the penguins and feed them. It's definitely one hell of an experience. You get membership after certain hours of work and discount at the cafeteria and gift shop.

    Cons

    The full time staff don't appreciate volunteers at all they barely chat with us they only talk me when they want something to be done or they are not happy about something that I did. If you miss a day they want you to make up for it.


  4. "This place could be amazing to work for but there are a lot of issues."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aquarist in Boston, MA
    Current Employee - Aquarist in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at New England Aquarium full-time (More than 8 years)

    Pros

    Animals, fellow animal caretakers, occasional fun projects, ability to manage how your own day goes, for the most part. Chance to dive in interesting places

    Cons

    Supervisors. High cost for most to commute into work. Low pay for level of responsibility. Certain days are hard to take off.

    Advice to Management

    Fight for your staff. Provide more opportunity and get and use more staff input. the higher up managers need to understand the reality of the issues that the folks in the trenches face.

    People come to the aquarium to see animals. More funds need to go to making bigger and better exhibits


  5. "Great mission. Needs stronger management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The aquarium has an inspiring mission and is a fun place to work. It is very forward thinking and a leader in conservation. Animals are treated very well. Lots of free lectures to attend. Great internship and volunteering opportunities.

    Cons

    There are very few opportunities to advance, to learn new skills, or to take on leadership roles. There is a culture of only giving positive feedback which can make self-improvement challenging. It also means that when things are not working, management overlooks them. Limited resources.

    Advice to Management

    There are a lot of communication issues between management and employees, likely because the management does not have the stomach to give bad news or constructive feedback.


  6. "Great place to learn"

    StarStarStarStarStar
    Current Employee - Volunteer
    Current Employee - Volunteer

    I have been working at New England Aquarium (Less than a year)

    Pros

    Great place to learn as an intern or volunteer, with a range of volunteer options that cover every aspect of the aquarium

    Cons

    Slow turnover for job openings


  7. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Animal Care Technician
    Current Employee - Animal Care Technician
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at New England Aquarium full-time (More than 8 years)

    Pros

    Lots of good people, very passionate community
    Volunteering can lead to a job when an opening happens.
    Good benefits and schedule flexibility

    Cons

    Pay is tough for the cost of living but if single- you will be fine
    Not a lot of turnover

    Advice to Management

    Be more open to new concepts and ideas

    Allow staff to try new technology

  8. "Assistant to Women in Science Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beverly, MA
    Former Employee - Anonymous Employee in Beverly, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New England Aquarium (More than 3 years)

    Pros

    Wonderful staff, Very willing to teach and train you, very open and knowledgeable.

    Cons

    Expensive to park and commute. Very crowded during field trips.


  9. "gift shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly Co-workers, Early closing time, Fun location to work at

    Cons

    low hours, rude and entitled patrons, no opportunities for advancement


  10. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New England Aquarium part-time (More than a year)

    Pros

    Staff are as passionate as you, culture is fantastic, fun environment. The staff, at least in my department, are very fun and friendly which creates a good work environment.

    Cons

    Crowded summers (especially weekends), low pay, lack of funding at times for tech, and an occasional rude/ ignorant/ mean visitor. Even with all of this, I still love working there.

    Advice to Management

    Nothing


Showing 34 of 43 reviews
Reset Filters