New England Research Institutes Reviews | Glassdoor

New England Research Institutes Reviews

Updated April 12, 2017
26 reviews

Filter

Filter

Full-time Part-time

2.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
New England Research Institutes President Sonja M McKinlay
Sonja M McKinlay
13 Ratings

26 Employee Reviews

Sort: Popular Rating Date

  1. Helpful (5)

    "Career Longevity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Watertown, MA
    Current Employee - Anonymous Employee in Watertown, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pros depends on your area since statisticians are favored. If publishing is important to you, then statisticians have a good potential for obtaining publications here.

    Cons

    In general, employees are not valued by the owners/management. After 20yrs, the company moved to a new site. Upper management isolated themselves on the bottom floor and entitled themselves to convenient parking. All other employees are in cheap cubes on the upper floors and park across a street where there is no security. There is no potential for growth since employees are not valued. The survival of the company is dependent on government contracts with unhappy and controlling leaders that assume that they run the company, thus creating hypercritical attitudes from the staff across all clinical sites for their studies. The attrition rate and employee turnover rate is extremely high. Don't believe the hype they try to sell to you on the interview because lying is part of the culture. If offered employment and you feel like you have no other choices then make sure you add legal language to your employee contract about your employment status or you may suffer as others over many year of having your status changed from full to part time. The company is desperate for new clients business or it may not make it.

    Advice to Management

    Employees are your most important clients. Owners should retire since they are decades past their retirement age.


  2. Helpful (6)

    "No longterm future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours, good location outside Boston

    Cons

    no job security, salary employees are not salary but hourly. If you don't fill your 40 hours/week hourly quota you will be asked to switch to parttime where you lose your benefits or you will need to leave the company. Senior level managers are inconsistent and often not present.


  3. Helpful (5)

    "Wake up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at New England Research Institutes full-time

    Pros

    Interesting work with large base of fairly stable government grants. Projects that can make a difference for people with rare conditions.

    Cons

    Execs are old and disengaged. volatile personalities. display no leadership in time of change. paternalistic overlords seem out of touch with staff and no obvious succession plan. too easy for people not to do their jobs and get away with it.

    Advice to Management

    listen to employees, let managers make decisions, let go of your controlling tendencies. build a real plan for succession and new operating model not dependent solely on owner decision making.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Poor work culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work hour, interesting projects

    Cons

    Owners have no real investment in the company or the future of their employees, employees are not valued or listened to, negative company culture and high turnover due to employee dissatisfaction

    Advice to Management

    Listen and show appreciation for your employees, keep your word and increase transparency


  6. Helpful (3)

    "High turnover needs to be effectively addressed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New England Research Institutes full-time (More than 5 years)

    Pros

    An 80% schedule is allowed
    Parking
    Benefits good for a small company

    Cons

    Environment: feels negative, insecure, punitive, and humorless, resulting in stressed out employees and high turnover. Despite the public health mission there is no cultivation of a motivating, shared sense of purpose and little demonstrated appreciation of hard-working, talented employees. Instead, you're made to feel as if you're lucky to work there. If you decide to interview--to get a sense of job security, be sure to ask about the length of funding behind any position you are applying for, and ask about the 3 month employee "trial" period, especially if you and your family are moving from out of state.

    Advice to Management

    NERI has been around a long time and has been very successful, but things aren’t the same as they were even 5 years ago due to changes in the local job market, now spectacular for clinical research. Be competitive by demonstrating an ability to care, listen, connect and appreciate in order to build trust, enhance retention and improve the experience of your current employees.


  7. Helpful (2)

    "New building, Good Experience, Good Benefits but lacking..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Watertown, MA
    Current Employee - Research Associate in Watertown, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Building, nice cubes, some opportunity to learn and interesting projects. It also smells nice and a decent place to start an entry level career.

    Cons

    Management don't care about employees, employees are in and out like a revolving door, come in work on a contract funded by the government. Micromanagement to the fullest extent allow no room for innovation or creativity. Leaders at this organization refuse to modernize and stick to traditional methods of work making. People are like zombies, no family culture, very very low retention.

    Advice to Management

    Have compassion for your people, we are the core of the business, we help you get paid so help us feel important.


  8. Helpful (2)

    "Look elsewhere"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I agree with previous reviews. Best thing about this place is the facility.

    Cons

    Again, I agree with other reviewers. Employees are considered nothing more than cogs in a wheel. Replaceable and of little interest other than their productivity. Also, even professionally presented challenge to the opinion and decisions of leadership is not only unwelcome, but considered insubordinate.


  9. Helpful (2)

    "Communication between executive staff and management is very weak."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I appreciated the location, research content, and facility.

    Cons

    Culture, communication, atmosphere, review and feedback procedures.


  10. Helpful (2)

    "Okay stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at New England Research Institutes full-time (More than 5 years)

    Pros

    New offices with large cubicles
    Some friendly staff
    good place to start career in clinical research as it seems they hire entry level.

    Cons

    Employee turnover. Lately people have been leaving faster than the jobs can be filled. Workload is piled on to those that remain making it a VERY stressful, rather hostile environment. There is not much communication between upper management and those that actually do the work on a day to day basis. People who are not VP, or Senior status are considered trivial and are even told that everyone is irreplaceable. This leads to staff feeling not appreciated. There is no sense of community as the only company gathering is a holiday pizza party where adults cut out and make paper snowflakes all in an effort to save money.

    Advice to Management

    Listen to all levels of employees. The assistants all the way up to directors have very valuable comments and suggestions. If people continue to leave, take a closer look as to who/what is the common denominator. Is it the director of a department?


  11. Helpful (3)

    "operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at New England Research Institutes full-time (More than 5 years)

    Pros

    The best part about NERI is the people. Not the people in management but the others who work on the projects. They are usually the most helpful and caring individuals that make it bearable to work at NERI. NERi has generous paid time off policy.

    Cons

    Unfortunately the same cannot be said of management. They are the most uncaring, unavailable and unprofessional individuals who treat staff with denigrating remarks in person as well as behind their backs to other staff members. It is the most uncaring company that you are just a cog and replaceable. HR and management have even asked current staff to place fake positive reviews to improve the comments on Glassdoor so not to scare future potential interviewers.

    Advice to Management

    To the owners, please remove the few members of upper management including HR who are the issue. If all the complaints and exit interviews that HR is hearing are swept under the rug, how can these issues be addressed and resolved? Not every staff member who is leaving is an issue.

    New England Research Institutes Response

    Mar 15, 2017 – President

    We appreciate hearing feedback and welcome the opportunity to address comments on Glassdoor. NERI prides ourselves on the mission: “No Research without Therapeutic or Policy Benefit”, which means ... More


Showing 26 of 28 reviews
Reset Filters